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ZenMarket Summer Campaign! ¥100 Service Fees

Celebrate the summer with ZenMarket! Our service fees are only 100JPY from 15th July 4:00 PM JST until 18th July 4:00 PM JST on all auctions and for all stores!
News | 15/07/2019 | News

Important Information about July 20th Services

Due to internal reasons, we will be unable to purchase items on July 20th. Please also expect delays in parcel packing and consolidation on this day. However, all other services will still be available.
News | 09/07/2019 | News

SAL Service Resumes in 6 Countries

SAL mail service is resuming in 6 countries! If you are living in France, The Netherlands, Spain, Ukraine, Gibraltar, and Algeria, you'll be able to start shipping SAL parcels come July 1st, 2019.
News | 26/06/2019 | News

Shipping Delays Expected Due To G-20 Summit

Due to the G-20 summit happening in Osaka on the 28th and 29th June, we are expecting shipping delays for parcels to and from our warehouse.
News | 18/06/2019 | News

ZenMarket June Updates

We've been working hard to improve our services and we're excited to announce them all! We've got a new language version joining the family, updated pages and an improved photo service which you can read all about in here.
News | 14/06/2019 | News

Reiwa Sale! ¥100 Service Fees

Celebrate the Reiwa era with ZenMarket! Our service fees are only ¥100 from 14th May 4:00 PM JST until 17th May 11:59 PM JST. Spend less on all your favorite Japanese goods from hundreds of online stores.
News | 09/05/2019 | News

National Holiday Notice

During Golden Week (April 27 - May 6th), our office will continue to remain open. However, please expect delays in orders and shipping.
News | 11/04/2019 | News

Where is my parcel? - How to understand Japan Post’s tracking

Some of the most frequently asked questions are “Where is my parcel? My parcel’s tracking hasn’t been updated in days.”, “What does dispatch from outward office of exchange mean?”, “What does retention mean?” Every day we get lots of questions regarding the whereabouts of your parcels, so we are here today to guide you through the tracking system and put all your worries and doubts at ease.
News | 08/02/2019 | Tutorial

Office Closure (Saturday, February 16th)

We want to inform you that our main office building will be undergoing maintenance on February 16th (Saturday). For this reason, we will be unable to purchase items and respond to any of your specific requests. However, we will be able to pack, receive, and correspond to any questions that you may have.
News | 30/01/2019 | News

DHL Express Resumed

Thank you for the continuous support. We would like to inform you that shipping with DHL Express, which was previously stopped due to unforeseen circumstances, will be resumed starting from January 21st (Monday).
News | 17/01/2019 | News