We, ZenMarket, support Ukraine in resistance against aggression of Russian Federation. Click here to learn how to help.
customers around the world
parcels shipped over the world
stores to buy from, like Rakuten and Yahoo Auctions
Multi-lingual support
in 17 languages
About us

ZenMarket Proxy Shopping Service

Company Profile

Company Name : ZenGroup Inc.
Date of Establishment : April 2014
Capital : 80,000,000 JPY
Main Business Activities: Shopping Service


Kawaramachi, 1-chōme-7-7,Osaka Sakaisuji L Tower 10F
Osaka prefecture, Osaka Chuo Ward
541-0048 Japan
TEL: 06-4560-4070

ZenMarket (run by ZenGroup Inc.) is a Japanese proxy shopping service where you can buy from thousands of online stores. Our international team based here in Osaka provides you with the best online shopping experience so you can buy your favorite items with ease. Buying items from halfway across the world can be nerve-wracking and we try to make the experience as painless as possible. With 1.5 million registered users from all over the globe, we ensure language will never prevent you from using our service. Currently, we provide customer support in 17 different languages, including English, Japanese, Spanish, French, Chinese (Traditional/Simplified), Russian, Ukrainian, Vietnamese, and Malay. Our customer service team is always happy to help you with any issues you might have!

Our Warehouses

Your Items Stored Safely

Where do your items go when you order them? We have three warehouses in Osaka prefecture. Once we receive your orders, they will be shipped to either one of these warehouses where we will store them until you are ready to create your parcel. Then, we consolidate your packages (initial consolidation is free!) and ship them right to your doorstep. Our warehouse also offers optional services for your peace of mind, including a package reinforcement if you are shipping valuable or fragile items, as well as a photo service so you can check on the condition of your item before we ship it.

33-20, 33 Wakitacho
Kadoma city, Osaka
571-0011 Japan

4-37 Higashiotabicho
Suita city, Osaka
564-0033 Japan

3-1-15 Mishima
Higashi Osaka City, Osaka
578-0966 Japan


Our Professional Team

Have Any Questions?

If you have any questions about our services, products you can't find, or about shipping, feel free to contact us through the form and we will reply you as soon as possible.

  • contact+en@zenmarket.jp

  • Kawaramachi, 1-chōme-7-7,Osaka Sakaisuji L Tower 10F
    Osaka prefecture, Osaka Chuo Ward
    541-0048 Japan

  • Monday-Saturday: 9:00-18:00
    Sunday: Closed

I agree to the terms and conditions of the User Agreement, ZenMarket Privacy and Cookies Policy, and Handling of Personal Information in Inquiries.

Our Shipping And Payment Providers


Why Choose Us?

Many Shopping Options

Shop thousands of online stores in Japan without worrying about whether they ship internationally! We help you buy, consolidate and ship your package right to your doorstep. Shopping your favorite Japanese goods has never been so easy.

Flexible Shipping Methods

We ship all across the globe! We use a variety of shipping methods, all of which offer tracking, so you can rest assured that your purchased items are on their way to you. We even cover your shipping insurance if you ship with EMS, SAL and Airmail!

Shopping Assistance

Are you looking for a specific product? Looking for advice on buying from a certain store? Need to communicate with a seller but can't speak Japanese? Our friendly customer support team is here to help you answer any questions you might have.



Behind every review is an experience that matters


What We Offer