Prohibited items

OVERSIZE and OVERWEIGHT items
Explosive and flammable items
Ilegal goods (ilegal drugs, guns, cultural property)
Plants, animals, bacteria and any other kind of flora and fauna
The items described in this section cannot be purchased and sent to User’s destination. The user is responsible to check whether the product in his/her shopping cart does not fall in any of the categories described below. The User, who placed a bid on an item that cannot be purchased and shipped to User’s destination is fully responsible to cover all the costs occurred due to this action, including but not limited to the cost of the item, commission fees, banking fees, payment gateway fees, recycling fees, domestic shipping fees etc.

1. OVERSIZE and OVERWEIGHT items

Before placing a bid on an auction, the User must make sure the product’s size does not exceed the size and weight that we can ship by our carriers, namely Japan Post, EMS-Japan, UPS, FedEx.

a. We can ship items longer 150cm only with FedEx and UPS. (If FedEx and UPS are not available for your country, don't buy such long items.)

b. We can ship items heavier than 30kg only with FedEx and UPS. (If FedEx and UPS are not available for your country, don't buy such heavy items.)

Examples of products that cannot be shipped due to size and weight limits: automobiles, motorcycles, heavy machinery, boats, etc.

2. Explosive and flammable items

Some items are prohibited by law to be sent by airmail. These items include but are not limited to:

a. Any flammable liquids (Gasoline, oil, alcohol, other)

b. Any sprays or otherwise condensed air, gasses

c. Any type of Gas

d. Any other products prohibited to be sent by airmail

e. Any dangerous goods, that may be harmful for life and health of human being

f. For most countries, alcohol, alcoholic beverages, perfume containing alcohol etc.

other examples of products that cannot be shipped are: lighters, lighter liquids, dry Fuel Tablets, flammable paint, deodorant sprays, aroma-sprays, self-inflatable life-jackets etc.

3. Illegal goods

a. All the products that are prohibited for export from Japan or to the destination country cannot be bought and shipped.

b. Items that harm public order and morality

c. Any items that might lead to or encourage criminal activity

d. Any illegal adult products, violence encouraging products etc

e. Any products that might infringe third party's intellectual property or harm third party's honor and privacy

f. Any products that might harm any other rights of a third party

g. Any other items defined as inappropriate by ZenMarket

Examples of products that cannot be shipped: guns, gunpowder, gun parts, any weapons, objects of art (paintings, statues, weapons, etc) designated as Cultural Property of Japan, drugs that require prescription, illegal drugs, Psychoactive drugs.

4. Plants, animals, bacteria and any other kind of flora and fauna

a. Any living creatures and plants are not allowed for shipping and therefore cannot be purchased. This includes but is not limited to animals, reptiles, insects, one-cell organisms, bacteria, plants, fungus and any other living organisms.

Examples of products that cannot be shipped: seeds, crops, mushrooms, bio-active substances.