As a way of thanking you for your continued support, we are updating the credit system!
If you ship high value parcels, you will be able to buy on credit via ZenMarket.
With credit, you can buy goods or make bids on Yahoo Auctions (as long as it is within the credit amount) without needing to deposit funds. This will allow our regular customers to shop faster and more efficiently, as you do not have to add funds before every purchase.
In addition, customers who achieve loyalty level 2 or higher will also earn up to 1% cashback in ZenPoints for all items they ship.
This total stacks on top of any cashback bonuses from store promotions.
Your ZenPoints will expire after 3 months of inactivity on your account so you better start shopping from over 10.000 Japanese online shops as soon as possible. If there are any account activities including refunds or automatic charges, the expiry date (the validity of ZenPoints) will be postponed.
Also Read: INTRODUCING ZENPOINTS - WHAT ARE ZENPOINTS?
How is my level Calculated?
Loyalty benefits are allocated based on your loyalty level.
You will have to ship a specific amount of parcel value through ZenMarket in order for your level to be determined. Your loyalty level is based on how much parcel value you have sent in the last four calendar months starting from March 1st 2024.
This update to the calculation will make the loyalty program accessible to even more users, and allow more users to climb into higher loyalty levels.
See the Price of Items Shipped row in the below table to see how much value you need to ship to achieve the various loyalty levels.
On the first day of every month, our system will automatically total up the value of parcels you have sent in the previous 4 calendar months.
Your account will be assigned the corresponding loyalty tier until it is calculated again in the following month.
For example, on March 1st, our system will calculate your total shipped value from November, December, January, and February. This will then determine your level and the benefits available to you for the entire month of March.
On April 1st, our system will calculate the total shipped value from December, January, February, and March. This will then determine your level and credit for the entire month of April and so on.
Also Read: LOYALTY PROGRAM UPDATES 2024
How do I get Credit? How much credit will I get?
You can gain access to credit by shipping parcels of a certain value through ZenMarket.
The amount of credit you will gain access to will be determined by the loyalty level of your account on a given month.
See the credit row in the loyalty level table above, or check out the levels tab on your account for information on how much credit is unlocked at each loyalty level.
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When Do I Have To Pay Back The Credit?
Please note that ZenMarket credit works just like a credit card - you can make payments first but you will have to pay it back later.
In this case, you will have to pay back the credit amount in full before your parcel can be shipped to you. As a rule, we are unable to ship parcels to customers with a negative balance in their account.
You also have a maximum of one month to pay back the credit amount.
If you do not make a payment to fully cover the negative balance in your account within this time period, your credit will be suspended and your orders (if any) may be canceled.
*ZenMarket reserves the right to change credit terms at any time.
How do I earn cashback? How much cashback will I earn?
If you are loyalty level 2 or above, you will receive cashback in ZenPoints for all items you ship.
This cashback bonus stacks with other bonuses obtained through store cashback offers, meaning you can earn even more ZenPoints to use on international shipping.
You earn loyalty cashback by shipping parcels through ZenMarket.
The amount of cashback you will earn is based on the value of items in the parcel multiplied by the corresponding cashback percentage for your loyalty level at the time of shipping.
Check the loyalty level table above to see how much cashback each tier earns for every item. You can also see this on the levels tab on your ZenMarket account.
Also Read: INTRODUCING ZENPOINTS - WHAT ARE ZENPOINTS?
Create a free account today and get 500 ZenPoints!
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For more information and FAQs about the ZenMarket Loyalty Program & Credit System, please check out this article. Thank you always for your continued support. We hope this addition will help you in your Japan shopping experience.
Also Read: ZENMARKET LOYALTY PROGRAM & CREDIT SYSTEM - FAQ
