ZenMarket is excited to announce a brand new way to ship your items from Japan internationally!
Introducing Zen Express: Standard, a faster and more affordable way to ship small packages from Japan!

Benefits of Zen Express: Standard
Zen Express: Standard is fantastic for countries that don't have access to smaller packet shipping options or if you are just looking for a faster alternative to surface shipping.
Extra small parcels under 500g will typically be even cheaper than shipping with surface, but arrive far sooner!
Shipping times on average can range from 10 - 18 days depending on the shipping destination country.
Zen Express: Standard Requirements
Our new exclusive shipping option is designed for packages that meet the following criteria:
- Under 2 kg* in weight
- Total dimensions under 90 cm
- The cost of items in the parcel is under a certain amount. (see Max. Parcel Value below for details)
*The max weight for ZenExpress parcels for some countries exceeds 2 kg
Please refer to the table below to see if your country allows for parcels greater than 2 KG:
Country |
Max Weight (kg) |
Austria |
25 kg |
Belgium |
25 kg |
Brazil |
20 kg |
Bulgaria |
25 kg |
Chile |
20 kg |
Colombia |
20 kg |
Croatia |
25 kg |
Cyprus |
25 kg |
Czech Republic |
25 kg |
Denmark |
25 kg |
Estonia |
25 kg |
Finland |
25 kg |
France |
25 kg |
Germany |
31 kg |
Greece |
25 kg |
Hungary |
25 kg |
Ireland |
25 kg |
Italy |
25 kg |
Kazakhstan |
20 kg |
Latvia |
25 kg |
Lithuania |
25 kg |
Luxembourg |
25 kg |
Malta |
25 kg |
Mexico |
20 kg |
Netherlands |
25 kg |
Poland |
25 kg |
Portugal |
25 kg |
Romania |
25 kg |
Slovakia |
25 kg |
Slovenia |
25 kg |
Spain |
25 kg |
Sweden |
25 kg |
UK |
25 kg |
USA |
25 kg |
These shipping weights went into effect as of 18th January 2023
Also please kindly note pick-up will take place twice a week (Monday and Thursday) for the Zen Express: Standard service.
Zen Express: Standard packages - Shipping restrictions
- Batteries
Items with lithium-ion, Ni-MH, and Ni-Cd batteries cannot be shipped.
- Medicine
Medicine, including health supplements cannot be shipped.
- Cosmetics
Cosmetics, including masks cannot be shipped to EU countries.
- Food and drinks
Shipping dry food products is unavailable for EU countries, Russia, Ukraine, USA & Brazil. Dry food products include items such as instant ramen, milk additives or most types of candy.
Shipping semi-liquid food products is available only for certain countries. Semi-liquid food products include items such as jelly, yogurt or most purees.
Click here to view a list of countries that are eligible for International Semi-Liquid Food shipping.
- Other powder, liquid, semi-liquid products
These types of products can't be shipped to EU countries.
- Other items
There are limitations for some countries on shipping items such as:
- Liquids and semi-liquids (including all skincare products)
- Wigs
- Powders and weapon-like items (eg. knives, toy guns, etc). Please see the list below for details.
- Adult accessories can only be shipped to Germany and UK
- Toys and figures can not be shipped to Brazil or Mexico.
- Trading cards, game consoles, and game players can not be shipped to Brazil.
The following countries are affected by these limitations:
- Russia
- Ukraine
- Germany
- Spain
- UK
- USA
- Moldova
- Belarus
- Brazil
- Australia
- Switzerland
- Chile
- Colombia
- Mexico
- Peru
Contact our ZenMarket support team if you need further clarification on what items are appropriate to be shipped through Zen Express: Standard.
Available Countries for Semi-liquid Food Shipping
Country |
Int'l. Semi-Liquid Food Shipping |
Australia |
 |
Austria |
 |
Belarus |
 |
Belgium |
 |
Brazil |
 |
Bulgaria |
 |
Canada |
 |
Chile |
 |
Colombia |
 |
Croatia |
 |
Cyprus |
 |
Czech Republic |
 |
Denmark |
 |
Estonia |
 |
Finland |
 |
France |
 |
Germany |
 |
Greece |
 |
Hungary |
 |
Ireland |
 |
Italy |
 |
Kazakhstan |
 |
Latvia |
 |
Lithuania |
 |
Luxembourg |
 |
Malta |
 |
Mexico |
 |
Moldova |
 |
Netherlands |
 |
Norway |
 |
Peru |
 |
Poland |
 |
Portugal |
 |
Romania |
 |
Russia |
 |
Slovakia |
 |
Slovenia |
 |
Spain |
 |
Sweden |
 |
Switzerland |
 |
Ukraine |
 |
United Kingdom |
 |
United States |
 |
UPDATE [JANUARY 2023]: IOSS/DDP Terms & Purchase Limits
See the following table for information on the update:
Country |
Max. Parcel Value |
Currency |
Chile |
OLD: Unlimited NEW: 3,000
IOSS / DDP Terms
< $30 = No Fee
> $30 = 29% + Handling Fee ($2 ~ $6)
NOTE: Value is based on price of products PLUS shipping.
|
USD |
Moldova |
OLD: 100 NEW: 200 |
EUR |
USA |
OLD: 750 NEW: 760 |
USD |
The following countries are unaffected by the recent changes and maintain the same maximum value limits as before.
Countries/Regions with IOSS/DDP limit terms
Country |
IOSS/DDP Terms |
Max. Parcel Value |
Currency |
Austria Belgium Bulgaria Croatia Cyprus Czech Republic Denmark Estonia Finland France Germany Greece Hungary Ireland Italy Latvia Lithuania Luxembourg Malta Netherlands Poland Portugal Romania Slovakia Slovenia Spain Sweden |
< €150 = VAT according to this blog.
> €150
= 25% regardless of country or product category.
|
Unlimited |
EUR |
United Kingdom |
< £135 = VAT according to this blog.
> £135
= 25% regardless of product category.
|
Unlimited |
GBP |
Colombia |
< $200 = 19% > $200 = 30.9% NOTE: Value is based on price of products PLUS shipping. |
2,000 |
USD |
Mexico |
< $50 = No Fee > $50 = 19% + Handling Fee ($1 ~ $5)
|
1,000 |
USD |
Other Countries / Regions
Country |
Max. Parcel Value |
Currency |
Australia |
770 |
USD |
Belarus |
22 |
EUR |
Brazil |
40 |
USD |
Canada |
20 |
USD |
Kazakhstan |
200 |
USD |
Moldova |
100 |
EUR |
Norway |
3,000
NOTE: The tax can be pre-charged if each individual item is cheaper than NOK3,000. (If there is at least 1 item that costs NOK3,000 or more, we cannot pre-charge the tax for you.) |
NOK |
Peru |
200 |
USD |
Russia |
200 |
EUR |
Switzerland (CH) |
65 |
CHF |
Ukraine |
150 |
EUR |
USA |
750 |
USD |
ZenMarket Shipping Calculator
If you are interested in knowing an estimated price for Zen Express: Standard available countries can now use our ZenMarket shipping calculator to compare prices.
