Zen Express: Standard - Exclusive Shipping Method [UPDATED JANUARY 2023]

ZenMarket is excited to announce a brand new way to ship your items from Japan internationally!

Introducing Zen Express: Standard, a faster and more affordable way to ship small packages from Japan!

Benefits of Zen Express: Standard

Zen Express: Standard is fantastic for countries that don't have access to smaller packet shipping options or if you are just looking for a faster alternative to surface shipping.

Extra small parcels under 500g will typically be even cheaper than shipping with surface, but arrive far sooner!

Shipping times on average can range from 10 - 18 days depending on the shipping destination country. 

Zen Express: Standard Requirements

Our new exclusive shipping option is designed for packages that meet the following criteria:

• Under 2 kg* in weight
• Total dimensions under 90 cm
  
• The cost of items in the parcel is under a certain amount. (see Max. Parcel Value below for details)

*The max weight for ZenExpress parcels for some countries exceeds 2 kg

Please refer to the table below to see if your country allows for parcels greater than 2 KG:

These shipping weights went into effect as of 18th January 2023

Also please kindly note pick-up will take place twice a week (Monday and Thursday) for the Zen Express: Standard service.

 Zen Express: Standard packages - Shipping restrictions

• Batteries
  Items with lithium-ion, Ni-MH, and Ni-Cd batteries cannot be shipped.
  
  
• Medicine
  Medicine, including health supplements cannot be shipped.
  
  
• Cosmetics
  Cosmetics, including masks cannot be shipped to EU countries.
  
  
• Food and drinks

Shipping dry food products is unavailable for EU countries, Russia, Ukraine, USA & Brazil. Dry food products include items such as instant ramen, milk additives or most types of candy.

Shipping semi-liquid food products is available only for certain countries. Semi-liquid food products include items such as jelly, yogurt or most purees.

Click here to view a list of countries that are eligible for International Semi-Liquid Food shipping.

• Other powder, liquid, semi-liquid products
  These types of products can't be shipped to EU countries.
  
  
• Other items
  There are limitations for some countries on shipping items such as:
  • Liquids and semi-liquids (including all skincare products)
  • Wigs
  • Powders and weapon-like items (eg. knives, toy guns, etc). Please see the list below for details.
  • Adult accessories can only be shipped to Germany and UK
    
  • Toys and figures can not be shipped to Brazil or Mexico.
  • Trading cards, game consoles, and game players can not be shipped to Brazil.

The following countries are affected by these limitations:

• Russia
  
• Ukraine
• Germany
• Spain
• UK
• USA
• Moldova
• Belarus
• Brazil 
• Australia
• Switzerland
• Chile
• Colombia
• Mexico
• Peru

Contact our ZenMarket support team if you need further clarification on what items are appropriate to be shipped through Zen Express: Standard.

Available Countries for Semi-liquid Food Shipping

Country	Int'l. Semi-Liquid Food Shipping
Australia
Austria
Belarus
Belgium
Brazil
Bulgaria
Canada
Chile
Colombia
Croatia
Cyprus
Czech Republic
Denmark
Estonia
Finland
France
Germany
Greece
Hungary
Ireland
Italy
Kazakhstan
Latvia
Lithuania
Luxembourg
Malta
Mexico
Moldova
Netherlands
Norway
Peru
Poland
Portugal
Romania
Russia
Slovakia
Slovenia
Spain
Sweden
Switzerland
Ukraine
United Kingdom
United States

UPDATE [JANUARY 2023]: IOSS/DDP Terms & Purchase Limits

See the following table for information on the update:

The following countries are unaffected by the recent changes and maintain the same maximum value limits as before.

Countries/Regions with IOSS/DDP limit terms

Other Countries / Regions

ZenMarket Shipping Calculator

If you are interested in knowing an estimated price for Zen Express: Standard available countries can now use our ZenMarket shipping calculator to compare prices. 

Click here to use our shipping calculator