How To Purchase Items from Surugaya

Surugaya is one of the best online shops to get merchandise from Japanese pop culture. They sell virtually anything you could possibly want, from anime figures to CDs, DVDs, comic books and more. If you are into anime, manga, and J-Pop, Surugaya will be your haven.




Why You Should Shop With Surugaya

  • Suguraya’s prices are very affordable, and you can be sure that you are getting legitimate, authentic figures directly from Japan. You can also find a lot of rare second-hand items here. While you might hesitate to purchase used items, in Japan, a lot of these items are almost like brand-new, but at significantly lower prices. If there is damage to the item, it is clearly stated in the item description as well.


  • Domestic shipping fees are also cheap. Domestic shipping is free when your order value is over 1500 JPY, which is easy to rake up. If your order is less than 1000 JPY, domestic shipping is 432 JPY, while if your order is between 1000 JPY and 1500 JPY, it is 378 JPY. Please note that for all orders below 5,000 JPY, there is a handling fee of 216 JPY. 


  • They also pack their packages quite well, which means that if you are shipping relatively delicate items such as anime figures, it is unlikely that they will be crushed on their way to our warehouse in Osaka!


  • You can often find rare and great deals on Surugaya that you cannot find anywhere else! This is because they not only sell items but actively buy them to resell. So, if you’re looking for a rare or hard-to-find item, you might just suddenly see it available on their site!


The only thing that you must be aware of when shopping with Surugaya is that being an incredibly popular store, they sometimes take a bit of time to process your orders. It is not uncommon for packages to take a week or two to ship. So, if you order anything from Surugaya, we seek your patience and understanding.



How To Buy With Surugaya

Step 1. Click here to visit Surugaya. To make it easier for you to understand the website, we recommend that you use Google Chrome. This will allow you to navigate the website in English by right-clicking and selecting “Translate”. Please note that this translation is auto-generated, and is not 100% accurate.


Step 2. To search for an item, please use the search field at the top of the page. For the best results, we recommend using keywords in Japanese. If you need tips on how to find products in Japanese without knowing the language, check out our handy tips here. You can also filter by category before searching, or use the advanced search function.


Shop Surugaya with ZenMarket


You can also easily browse the website by using any of the categories available on the top navigation or sidebar. You can browse through categories such as CD, Books, Figures, or even visit stores that are specific, like the Kamen Rider store.


Shop Surugaya with ZenMarket


Step 3. On the results page, you will be presented with basic information, such as the price of the item, whether it is a time sale (which means the price is only available for the stated time) and release date.

Shop Surugaya with ZenMarket

You can also choose more filter options in the sidebar, and choose sort options, such as whether you want to show adult-only content. When you find something you like, you can click on it to be directed to the product page.


Step 4. Here, you will see more in-depth information about the item. You will see the price as well as the product description. It is important that you read the product description carefully so that you can find out if there is any damage to the item, especially if it is a used product. You will notice that there are different prices listed, depending on whether the item is new or used. 


Shop Surugaya with ZenMarket!

Step 5. Ready to order? Don’t worry about adding the item to your cart! First, head over to our website and login. If you don’t have an account, you can register here (it only takes a few seconds!). After that, just copy the item URL and paste it into the search bar of our website! 

Buy your favorite anime merchandise from Surugaya with ZenMarket 

A pop-up box will appear, where you can input item descriptions (e.g. if there are different colors, sizes). If your item has new and used listings, like the example above, please make sure you specify in the description box which you want. If this is not specified, we will buy a new item by default. Click “Add” and the item will be added to your cart!


After the item is added, sit back and wait for our ZenMarket buying team to check on its price and availability. This may take up to 24 hours or longer during busy periods. Once this is done, you will receive a notification in your account. All that is left is to pay for the item by adding funds to your account!


Still Need Help?


If you have questions about using our service, please read our “How To Use ZenMarket” tutorial here. You can also reach out to us on our social media channels linked below, or our Contact page

How to buy from Japan with ZenMarket


About ZenMarket Japan

Most Japanese online retailers don’t ship internationally, but we solve this problem. We buy, consolidate and ship Japanese goods to your address. Our goal is to make buying Japanese goods online as smooth as possible. We have integrated the biggest Japanese online shopping websites: Rakuten, Amazon, and Yahoo! Auctions. You can also make purchases from any other Japanese online shop or auction with us. Just add an item URL from the desired product page to the cart and place the order. 

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Article| 29/02/2016 | Tutorial