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Commentaires et témoignages des clients

Les commentaires et les témoignages sont affichés uniquement par les clients inscrits qui ont acheté des articles avec notre service. Vous pouvez nous laisser un témoignage sur votre page Commande.
Nom Date Pays Commentaires Évaluation Suivi
NomOleg *** Date20/06/2025 PaysUkraine CommentairesThanks. Évaluation
5 out of 5
SuiviAfficher la page
NomKetan*** Date20/06/2025 PaysInde CommentairesVery good packing safety received
Thank you so much
Évaluation
5 out of 5
SuiviAfficher la page
NomQuent*** Date19/06/2025 PaysFrance CommentairesNickel envoi reçu très rapidement Évaluation
5 out of 5
Suivi
NomQuent*** Date19/06/2025 PaysFrance CommentairesNickel envoi reçu très rapidement Évaluation
5 out of 5
SuiviAfficher la page
NomQuent*** Date19/06/2025 PaysFrance CommentairesNickel envoi reçu très rapidement Évaluation
5 out of 5
SuiviAfficher la page
Nom Date19/06/2025 PaysFrance CommentairesGreat packaging as usual, thanx guys !! Évaluation
5 out of 5
SuiviAfficher la page
Nom Date19/06/2025 PaysFrance CommentairesGreat packaging as usual, thanx guys !! Évaluation
5 out of 5
SuiviAfficher la page
NomJesse*** Date19/06/2025 PaysPhilippines CommentairesI have purchased many....
I am satisfied
Thank you
Évaluation
5 out of 5
SuiviAfficher la page
NomNicol*** Date19/06/2025 PaysGrande-Bretagne CommentairesParcel arrived with a big hole in, exterior could have been reinforced a bit better with some more tape

Thankfully items inside were packaged well and we’ve had no rain

If the items were more susceptible to damage from weather and we had our usual rain, could have been an issue but thankfully all arrived intact
Évaluation
4 out of 5
SuiviAfficher la page
NomPeter*** Date19/06/2025 PaysEtats unis CommentairesGreat transaction easy and quick, items as described Évaluation
5 out of 5
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NomPeter*** Date19/06/2025 PaysEtats unis CommentairesGreat transaction easy and quick, items as described Évaluation
5 out of 5
SuiviAfficher la page
NomSimon*** Date19/06/2025 PaysAustralie Commentaires
I’ve been a regular user of ZenMarket and generally appreciated their service — until now. My recent experience with Parcel #27 was deeply disappointing and has made me seriously reconsider using them again.

Despite providing clear and specific packing instructions, which I’ve always done for previous parcels, ZenMarket ignored my directions and pushed for a reinforcement option I hadn’t requested. As a result, I was forced to pay over ¥4,000 in extra fees, even though I had already specified how I wanted the items packed. Their explanation was vague and dismissive, with no real acknowledgment of my submitted instructions.

In addition, the processing time far exceeded their stated policy of 2–3 working days after payment. The parcel remained unshipped for an extended period with no proactive updates. The excuse? That it was created on a Saturday — yet I’ve had other weekend parcels processed without issue.

Adding to the frustration, a promotional discount (SUMMER2025) was launched shortly after I paid for international shipping. I asked if it could be applied, but they refused — no flexibility, no recognition of customer loyalty.

This experience left me feeling ignored, overcharged, and undervalued. Customer service was robotic and unwilling to properly investigate or resolve the situation. For a service I’ve trusted with high-value items, this was a huge letdown.

I expected better care, consistency, and accountability — and sadly, ZenMarket failed on all fronts.
Évaluation
1 out of 5
SuiviAfficher la page
NomSalsa Date19/06/2025 PaysMalaisie CommentairesTrusted and great proxy shopping service!

"Package received, mission accomplished! Thanks!"
Évaluation
5 out of 5
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NomMika *** Date19/06/2025 PaysHongrie CommentairesThank you! Évaluation
5 out of 5
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NomMike *** Date19/06/2025 PaysAustralie CommentairesPerfect, as always! Évaluation
5 out of 5
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NomMoe A*** Date19/06/2025 PaysQatar CommentairesOutstanding quality and delivery by zenmarket.
I couldn’t recommend this enough
Évaluation
5 out of 5
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NomAndy Date19/06/2025 PaysCanada CommentairesVery well packaged, arrived in perfect condition. Évaluation
5 out of 5
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NomOrlan*** Date19/06/2025 PaysPhilippines CommentairesFast shipping excellent items Évaluation
5 out of 5
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NomOrlan*** Date19/06/2025 PaysPhilippines CommentairesFast shipping excellent items Évaluation
5 out of 5
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Nom Date19/06/2025 PaysÎles Vierges (USA) Commentaireslovely package ! i only have one issue but it is not related to zenmarket but rather me and usps. other than that, amazing ! Évaluation
5 out of 5
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