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Commentaires et témoignages des clients

Les commentaires et les témoignages sont affichés uniquement par les clients inscrits qui ont acheté des articles avec notre service. Vous pouvez nous laisser un témoignage sur votre page Commande.
Nom Date Pays Commentaires Évaluation Suivi
NomHolli*** Date09/09/2026 PaysEtats unis CommentairesGood service without any complaints Évaluation
5 out of 5
Suivi
NomE Date09/09/2026 PaysEtats unis Commentairespacked well and everything arrived safely ! Évaluation
5 out of 5
Suivi
NomZeon *** Date09/09/2026 PaysSingapour CommentairesReceived my parcel today. Great care taken with my package. Thanks you Évaluation
5 out of 5
Suivi
NomAbiga*** Date09/09/2026 PaysGrande-Bretagne CommentairesThe parcel arrived well packaged, and all my items were well packaged. Zenmarket always leaves me satisfied, and I love how easy it is to get parcels shipped from Japan. Thank you so much! ^_^ Évaluation
5 out of 5
Suivi
NomAlfre*** Date09/09/2026 PaysEtats unis CommentairesGreat service for US buyers!! Évaluation
5 out of 5
Suivi
NomAlfre*** Date09/09/2026 PaysEtats unis CommentairesGreat service for US buyers!! Évaluation
5 out of 5
Suivi
NomAlfre*** Date09/09/2026 PaysEtats unis CommentairesGreat shipper! Évaluation
5 out of 5
Suivi
NomAlfre*** Date09/09/2026 PaysEtats unis CommentairesGreat shipper! Évaluation
5 out of 5
Suivi
NomAlfre*** Date09/09/2026 PaysEtats unis CommentairesGreat shipper! Évaluation
5 out of 5
Suivi
NomKo Date09/09/2026 PaysEspagne CommentairesPacked very carefully and arrived in perfect condition as usual. ZenMarket never change please I love you ❤️❤️❤️ Évaluation
5 out of 5
Suivi
NomElija*** Date09/09/2026 PaysEtats unis Commentaires5th ZenMarket haul, honestly they never seize to amaze me with how secure packages are and how fast they get shipped. This particular haul was larger than my previous ones, but I can really tell the staff take so much care in individually wrapping everything in the safest way possible. Took lest than a week to arrive to my house via FedEx. Exterior of box was a bit beat up, but nothing was missing and nothing was damaged. Just excellent. Évaluation
5 out of 5
Suivi
NomJaedy*** Date09/09/2026 PaysEtats unis CommentairesEverything was great! The package came with everything and I’m very satisfied. Évaluation
5 out of 5
SuiviAfficher la page
NomChris*** Date09/09/2026 PaysFrance Commentairesgreat customer service, fast and safe shipping Évaluation
5 out of 5
Suivi
NomLachl*** Date09/09/2026 PaysGrande-Bretagne Commentairesvery fast, packed securely and came in great condition! Évaluation
5 out of 5
Suivi
NomHD Date09/09/2026 PaysEtats unis CommentairesZenMarket successfully purchased my AYURA hand cream from the official Japanese website and shipped it safely. Overall, the service worked as expected.
However, there are two areas that could be improved:
1. I was asked to change the shipping method from FedEx FICP to EMS without any explanation. A brief reason (for example, carrier restrictions on cosmetics) would have avoided unnecessary confusion.
2. After changing the shipping method, my parcel remained in “Packing in Process” for about five days. Customer support replied that the warehouse was busy, but could not provide even a rough estimate of when packing would be completed. Better communication and estimated processing times would greatly improve the customer experience.
Overall, I would use ZenMarket again, but I hope you improve communication during order processing.
Évaluation
4 out of 5
Suivi
NomMicha*** Date08/09/2026 PaysEtats unis CommentairesAwesome!!! Évaluation
5 out of 5
Suivi
NomJon B*** Date08/09/2026 PaysGrande-Bretagne CommentairesGood service Évaluation
5 out of 5
Suivi
NomAlexa*** Date08/09/2026 PaysNorvège CommentairesZenmarket packages your items very securely and shipping was fast! Évaluation
5 out of 5
Suivi
NomGaret*** Date08/09/2026 PaysIrlande CommentairesI never recieved this item. I understand that it may take time but I have not recieved it. Évaluation
1 out of 5
Suivi
NomDina *** Date08/09/2026 PaysEtats unis CommentairesMy package is held at customs and I messaged someone yesterday saying Zenmarket got an email regarding the missing watch bracket from UPS and they have to fill it out for my package to be released though I got no response Évaluation
1 out of 5
Suivi