| Nom |
Date |
Pays |
Commentaires |
Évaluation |
Suivi |
| NomConne*** |
Date26/07/2020 |
PaysEtats unis |
CommentairesPackage got a bit beat up by DHL but all contents inside were unharmed thanks to packing by Zenmarket. |
Évaluation
5 out of 5
|
Suivi |
| Nomsteph |
Date26/07/2020 |
PaysPhilippines |
CommentairesAppreciate your quick response and support during customs clearance in my country. |
Évaluation
5 out of 5
|
Suivi |
| Nomfabri*** |
Date26/07/2020 |
PaysFrance |
Commentairesperfectly packed |
Évaluation
5 out of 5
|
SuiviAfficher la page |
| NomBarba*** |
Date26/07/2020 |
PaysMexique |
CommentairesProducts arrived very quickly and safely! Thank you so much ZenMarket for everything! |
Évaluation
5 out of 5
|
Suivi |
| NomAlisa |
Date26/07/2020 |
PaysAllemagne |
CommentairesVery fast delivery, kind and understanding responses from staff- Overall great experience as usual. |
Évaluation
5 out of 5
|
SuiviAfficher la page |
| NomDanie*** |
Date25/07/2020 |
PaysEspagne |
CommentairesGood, but it seems to me a package too big to only contain two cds. This gives problems with Customs. You should use smaller packages. |
Évaluation
4 out of 5
|
SuiviAfficher la page |
| Nom |
Date25/07/2020 |
PaysPhilippines |
CommentairesPerfect! |
Évaluation
5 out of 5
|
Suivi |
| NomMikam*** |
Date25/07/2020 |
PaysEtats unis |
Commentairesvery good thank you |
Évaluation
5 out of 5
|
SuiviAfficher la page |
| NomFabio*** |
Date25/07/2020 |
PaysItalie |
CommentairesExcellent! |
Évaluation
5 out of 5
|
Suivi |
| NomRan S*** |
Date25/07/2020 |
PaysIsraël |
CommentairesLittle expensive was the shipment .
To much time to create the package about 2 weeks |
Évaluation
3 out of 5
|
Suivi |
| NomRyan *** |
Date25/07/2020 |
PaysEtats unis |
CommentairesItems were very well packed and arrived far sooner than I would have expected. Very pleased with the results. |
Évaluation
5 out of 5
|
SuiviAfficher la page |
| NomLaura*** |
Date25/07/2020 |
PaysMexique |
CommentairesExcellent packing, delivery service and response time. Definitively I am going to continuing using your services. |
Évaluation
5 out of 5
|
SuiviAfficher la page |
| NomBrank*** |
Date25/07/2020 |
PaysCroatie |
CommentairesExcellent, |
Évaluation
5 out of 5
|
Suivi |
| NomMónic*** |
Date24/07/2020 |
PaysPortugal |
CommentairesReceived! Thanks |
Évaluation
5 out of 5
|
SuiviAfficher la page |
| NomMónic*** |
Date24/07/2020 |
PaysPortugal |
CommentairesThank you! |
Évaluation
5 out of 5
|
SuiviAfficher la page |
| NomMei |
Date24/07/2020 |
PaysMalaisie |
CommentairesThis was my second time using ZM after a very smooth and quick first-time experience, and I was initially shocked by this second experience.
I needed my item for at the end of July, which was why I purchased it more than a month beforehand. However, the packaging process took about 18 days and it was only packaged and ready to ship after I sent in a couple of complaints. Well, at least they do act on customers' complaints/feedback. Despite the hiccups, I am happy to report that my item has arrived safely and in one piece (it's a ceramic ware) and more importantly, in time for its intended use. So all is forgiven and I will certainly use ZM for future purchases again. |
Évaluation
4 out of 5
|
Suivi |
| NomTheCr*** |
Date24/07/2020 |
PaysAllemagne |
CommentairesIt took a bit longer with the current situation, but in the end everything arrived safely, so I'm very happy with the service. Have already ordered again~ |
Évaluation
5 out of 5
|
Suivi |
| NomPollo*** |
Date24/07/2020 |
PaysFrance |
CommentairesTop merci |
Évaluation
5 out of 5
|
SuiviAfficher la page |
| NomDR |
Date24/07/2020 |
PaysPhilippines |
CommentairesThings I like about ZenMarket:
1, The ¥300 commission fee per store is pretty good.
2, No hidden charges that pile up, unlike with some proxies.
3, They weigh your items to the gram: they don't round up and make your shipping costs higher. You know exactly how much your item weighs. (Remember the packaging adds to the weight though! I don't want my doujins to get bent in the box, so I'm glad for the extra packing.)
4, Their site will automatically translate item information for you once you copy/paste the links into the order box. Very helpful if, like me, you can't read.
5, Honestly I really like their website's UI. Their site has never glitched for me and I like that we can see the weight of the items + how long they'd been in the warehouse all in one clean row. If only they're a bit more snappy with their recordkeeping!
6, This is a small thing, but my usual proxies don't do this: they send you a pdf of the dispatch note once they pack your items ready for shipping. Just in case you want to see that dispatch note before your pakige gets sent out.
But if
1, You want an item that you know would get sold out within minutes of it dropping
2, You have a mix of pre-order and on-hand items with different shipping dates
3, You're the type of person who keeps adding items to your cart because it's 'a shame to pay for shipping for 2 items'
I'd say go somewhere else. There's a lot happening in this company: they have subscription box types of deals, they have quizzes with prices, they do all sorts of promotions. Which is good for business and membership perks are never bad, but I'm a simple ota with simple ota needs. I just want my items to get bought and shipped at a reasonable time. Idk, there's just too many goods and services I feel y'all might be spreading yourselves too thin.
One of my items got cancelled because the payment didn't get through in time, and I wouldn't have known until I asked for updates. They did refund everything after telling me what happened, but I waited 2 weeks for nothing! :'D
I didn't Hate my experience with ZenMarket. In fact, I tried to curb my naturally impatient nature because I know--especially because of the pandemic and the lockdowns--things are pretty chaotic right now. People are staying at home and buying things online instead of going outside, so they're probably dealing with a Lot of orders. Things are probably going to calm down once they hit their groove again.
Until then, I think I'll wait before coming back o7 |
Évaluation
3 out of 5
|
Suivi |
| NomFerna*** |
Date24/07/2020 |
PaysCanada |
CommentairesFeel bad that I couldn't give a Zero stars for your extra poor service |
Évaluation
1 out of 5
|
Suivi |