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Commentaires et témoignages des clients

Les commentaires et les témoignages sont affichés uniquement par les clients inscrits qui ont acheté des articles avec notre service. Vous pouvez nous laisser un témoignage sur votre page Commande.
Nom Date Pays Commentaires Évaluation Suivi
Nomsarah*** Date29/09/2020 PaysNouvelle-Zélande CommentairesGreat nice packed thank you Évaluation
5 out of 5
SuiviAfficher la page
NomSimik*** Date29/09/2020 PaysNouvelle-Zélande CommentairesFantastic service Évaluation
5 out of 5
Suivi
NomAndre*** Date29/09/2020 PaysAustralie Commentairesalways the best thank you zenmarket Évaluation
5 out of 5
SuiviAfficher la page
NomDanie*** Date29/09/2020 PaysEspagne Commentairesfine Évaluation
5 out of 5
SuiviAfficher la page
NomSteel Date29/09/2020 PaysRoumanie CommentairesI first started using Zenmarket service in April 2020, at that time the Covid-19 pandemic has just begun and the economy was starting to get affected. Zenmarket offered for us customers a complementary 45 additional days of free storage (thank you for that!!) besides the free 45 days already given standard for its customers and you can imagine, for me being new to this type of Japan proxy service, every bit of extra time counted while I got adjusted to the system and how everything works.

Zenmarket is very transparent about everything, they only charge you 300 yen per every purchase as their own fee, the rest you pay for the actual item + internal shipping within Japan from the seller's location towards Zenmarket warehouse - so that's pretty cool in my opinion! No hidden fees, usually the sellers specify the amount of cost for the internal shipping, if not you can always ask Zenmarket and they will happily help you out (they will help you out in just about anything regarding any purchase, just message them and wait for 2-3 days for a reply - they have to get in touch with the seller, usually sellers take 1 day to respond - so the total wait time is 2-3 days for the customer).

When I was ready to make the first parcel it took 10 calendar days from when I placed the order till the parcel was shipped, but bare in mind that I chose additional reinforcement service (extra special added protection on top of the actual parcel - pretty cool if you ask me!) and the parcel was pretty bulky (over 6Kg) so please do note it takes some time to pack all of your items carefully and safely. My parcel arrived safely and intact (I chose DHL Express), with all of the items inside packed extremely well (with bubble wrap).

All in all I highly recommend Zenmarket if you are serious about purchasing great stuff from Japan, stuff that you cannot find elsewhere! 5 stars, A+++++ service!
Évaluation
5 out of 5
Suivi
NomMohd *** Date29/09/2020 PaysMalaisie Commentairesall good. good packaging Évaluation
5 out of 5
Suivi
NomNgo H*** Date29/09/2020 PaysMalaisie CommentairesHi, Malaysia customs held my parcel. Can you issue me an invoice based on the value i declared? Thank you. Évaluation
5 out of 5
Suivi
NomBrade*** Date29/09/2020 PaysEtats unis CommentairesPackage arrived faster than those from other proxy shipping companies, and in great condition. Évaluation
5 out of 5
SuiviAfficher la page
NomGalfo*** Date29/09/2020 PaysFrance CommentairesExcellent, service top. produit arrivé en bon état, bien emballé Évaluation
5 out of 5
Suivi
Nomk pap Date29/09/2020 PaysGrèce Commentairestop Évaluation
5 out of 5
SuiviAfficher la page
NomEvgen*** Date29/09/2020 PaysUkraine CommentairesPerfect Évaluation
5 out of 5
Suivi
NomLuc F*** Date29/09/2020 PaysFrance CommentairesLes délais de préparations sont extrêmement long Évaluation
2 out of 5
Suivi
NomMicha*** Date28/09/2020 PaysPologne CommentairesAll items arrived in perfect condition and were well protected. Good shipping time, they also got mine request. Thank you ZenMarket! Évaluation
5 out of 5
Suivi
NomFabio*** Date28/09/2020 PaysItalie Commentaires++++ Évaluation
5 out of 5
Suivi
NomGiuse*** Date28/09/2020 PaysItalie CommentairesTutto perfetto! Spedizione veloce ed ottimo imballaggio ! Top 👍 Évaluation
5 out of 5
SuiviAfficher la page
NomEmman*** Date28/09/2020 PaysBelgique CommentairesBecoming worst and worst in packaging and delivery, after 8 days, still blocked in Japan while I asked for a Fedex shipping.... Too slow ! Évaluation
2 out of 5
Suivi
NomJPA Date28/09/2020 PaysPhilippines CommentairesMy package arrived in less than two weeks from the time i ordered it. My order went on smoothly as expected. How i wish that the zenmarket staff will be more prompt in responding to queries. I had a question that was responded after 2 working days... but all is well now. More power to your staff!!!! Évaluation
4 out of 5
Suivi
Nom Date28/09/2020 PaysAllemagne CommentairesAll perfect ! Évaluation
5 out of 5
Suivi
Nom Date28/09/2020 PaysAllemagne CommentairesAll perfect ! Évaluation
5 out of 5
Suivi
NomFelix*** Date28/09/2020 PaysSingapour CommentairesVery good ordering and shipping service as usual! Definitely recommended and I will keep using ZenMarket! Thanks! Évaluation
5 out of 5
Suivi