Commentaires et témoignages des clients

Les commentaires et les témoignages sont affichés uniquement par les clients inscrits qui ont acheté des articles avec notre service. Vous pouvez nous laisser un témoignage sur votre page Commande.

Nom	Date	Pays	Commentaires	Évaluation	Suivi
Nomdara ***	Date15/03/2021	PaysCambodge	Commentairesalready received.	Évaluation 5 out of 5	SuiviAfficher la page
Nom	Date15/03/2021	PaysEtats unis	CommentairesThank you! very impressed with the packaging! packed properly and sturdy. I will use this service again very soon and highly recommend this to anyone that is looking to import anything from japan.	Évaluation 5 out of 5	Suivi
Nom	Date15/03/2021	PaysMalaisie	CommentairesFast shipping, lovely item in great condition. thank you.	Évaluation 5 out of 5	Suivi
NomNatha***	Date15/03/2021	PaysAustralie	CommentairesUPS are horrible to deal with	Évaluation 3 out of 5	Suivi
NomShai	Date15/03/2021	PaysCanada	CommentairesAmazing	Évaluation 5 out of 5	SuiviAfficher la page
NomChiar***	Date15/03/2021	PaysItalie	CommentairesPerfect!	Évaluation 5 out of 5	SuiviAfficher la page
NomOfer ***	Date15/03/2021	PaysIsraël	CommentairesThe guitar arrived just like in the pictures. The excellent packaging took 3 months to ship by sea, but it's worth the wait. Amazing guitar and excellent packaging. I m very happy Best regards Ofer perez	Évaluation 5 out of 5	SuiviAfficher la page
NomMuham***	Date15/03/2021	PaysPakistan	CommentairesVery good service. I got the items in time and well packed. Keep it up. Regards	Évaluation 5 out of 5	SuiviAfficher la page
NomVasil***	Date14/03/2021	PaysGrèce	CommentairesEverything was amazing	Évaluation 5 out of 5	Suivi
NomMeube***	Date14/03/2021	PaysFrance	CommentairesGreat service	Évaluation 5 out of 5	SuiviAfficher la page
NomJohan***	Date14/03/2021	PaysSuède	CommentairesVery smooth byuing from here! Good communication, fast shipping, good prices! Thanks from Sweden!!	Évaluation 5 out of 5	SuiviAfficher la page
NomMaria	Date14/03/2021	PaysPologne	CommentairesGreat service, the package arrived quickly and in perfect condition!	Évaluation 5 out of 5	Suivi
NomMargu***	Date14/03/2021	PaysNouvelle-Zélande	CommentairesUnfortunately, this has been one of the bad experiences I've had in regards to receiving a parcel from Zenmarket. A friend and I purchased products through this service and everything was flowing fine up until after the parcel was shipped out. Tracking halted once the parcel arrived in our country's postage depot. What follows is having to wait 3 months, even after paying for EMS postage for fast delivery, just to receive our parcel. There were lots of back and forth between the local postage and us, and occasionally contacting Zenmarket about the updates. Thankfully, Zenmarket was prompt in their communication during this time, but when it came to finally launching an investigation into the parcel, there was barely any communication and updates. After waiting 3 months and finally receiving our parcel (after being sent an email from our local post about it), we discovered that the parcel had been completely water damaged and the box stripped of its original addresses/supporting documents (which had caused the extreme delay in the first place). The contents of the parcel were thankfully safe, however they stunk of moisture and there was black mold growing on the inside of the parcel and causing damage to any paper posters that hadn't been wrapped in plastic. The parcel had also been wrapped completely in duct tape. Despite waiting 3 months for this parcel and having the parcel arrive in such a bad condition, I was informed I was unable to get a refund on the shipping costs as JapanPost cannot proceed with investigations after 4 months (this annoyingly couldn’t be avoided as our parcel had taken 3 months to just arrive), and that Japanpost couldn’t make claims about damaged packaging. Overall, this experience wasn’t pleasant. We were happy with Zenmarket’s communication but when it came to launching an investigation, the process was extremely slow and we barely heard from them. It wasn’t until we reached out to our local post yet again did we finally get updates on what had happened to our parcel. It is also unclear what the cause was for the water damage and what happened to the original labels. It’s unfortunate that the parcel arrived in this condition and it puts us off from ordering from Zenmarket again in the future as we’re concerned about this situation happening again.	Évaluation 2 out of 5	SuiviAfficher la page
NomManue***	Date14/03/2021	PaysAllemagne	CommentairesThanks	Évaluation 5 out of 5	Suivi
NomManue***	Date14/03/2021	PaysAllemagne	CommentairesThanks	Évaluation 5 out of 5	Suivi
NomPaweł***	Date14/03/2021	PaysPologne	CommentairesA professional company that takes its customers seriously. Inexpensive and fast shipping. A small commission for the service. I highly recommend.	Évaluation 5 out of 5	SuiviAfficher la page
Nomjonal***	Date14/03/2021	PaysNorvège	CommentairesTop notch as always	Évaluation 5 out of 5	Suivi
Nomjonal***	Date14/03/2021	PaysNorvège	CommentairesTop notch as always	Évaluation 5 out of 5	Suivi
Nomjonal***	Date14/03/2021	PaysNorvège	CommentairesTop notch as always	Évaluation 5 out of 5	Suivi
Nomjonal***	Date14/03/2021	PaysNorvège	CommentairesTop notch as always	Évaluation 5 out of 5	Suivi

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