Rechercher surChanger
-8% sur vos achats RAKUMA: 01/10 00h00 - 07/10 23h59 JST VOIR PLUS
Promotions du moment et coupons de réduction 🎫 Voir plus
Historique de recherche Effacer liste

Commentaires et témoignages des clients

Les commentaires et les témoignages sont affichés uniquement par les clients inscrits qui ont acheté des articles avec notre service. Vous pouvez nous laisser un témoignage sur votre page Commande.
Nom Date Pays Commentaires Évaluation Suivi
NomDanie*** Date27/07/2026 PaysEtats unis CommentairesHi I have a problem with my address my apartment number is missing on it. It has been stuck with the courier for days and I need you to tell speedx or the courier you shipped it with that I need to update my address . My apartment number is 306. Évaluation
5 out of 5
Suivi
NomBryan Date27/07/2026 PaysEtats unis CommentairesI am always so, so amazed that personnel was able to assure me that the items that I had ordered (fashion dolls) would not be affected by the new protocol coming into place with imports into the U.S., thank you so, so much for being able to do this. The items arrived in amazing condition and I cannot thank the staff abroad for making this so attainable! Évaluation
5 out of 5
Suivi
Nom Date26/07/2026 PaysInde CommentairesGood service Évaluation
5 out of 5
Suivi
Nom Date26/07/2026 PaysInde CommentairesGood service Évaluation
5 out of 5
Suivi
Nom Date26/07/2026 PaysInde CommentairesGood Évaluation
5 out of 5
Suivi
NomThoma*** Date26/07/2026 PaysAustralie CommentairesThe item arrived with no problem. But it was very difficult to arrange shipping with the ZenMarket team. In the end it took 12 business days and 4 identical requests to get it packed sensibly. See ticket #1915840 for details. Évaluation
1 out of 5
Suivi
NomIvan *** Date26/07/2026 PaysBulgarie CommentairesExelent, thanks Évaluation
5 out of 5
Suivi
NomSébas*** Date26/07/2026 PaysFrance CommentairesSuper Évaluation
5 out of 5
Suivi
NomHendr*** Date26/07/2026 PaysAustralie CommentairesGreat service, fast postage Évaluation
5 out of 5
Suivi
NomAndré*** Date25/07/2026 PaysItalie CommentairesPerfect Évaluation
5 out of 5
Suivi
NomFakes*** Date25/07/2026 PaysGrande-Bretagne Commentaires
Frustrating experience with packaging advice and unexpected costs.

The items were packed well and successfully delivered. However, I had a very poor experience with customer service communication. I contacted them multiple times asking if I could combine packages and whether individual values would be declared separately, specifically trying to ensure my purchases stayed under the £135 threshold to avoid customs complications.

They advised me to combine everything. When I saw the resulting invoice, I asked to repackage it smaller, which resulted in being charged unpack and repacking fees—even though following their own advice caused the issue in the first place. This lack of clear communication and the extra fees added an unexpected £100 to my overall cost.
Évaluation
1 out of 5
Suivi
NomFakes*** Date25/07/2026 PaysGrande-Bretagne Commentaires
Frustrating experience with packaging advice and unexpected costs.

The items were packed well and successfully delivered. However, I had a very poor experience with customer service communication. I contacted them multiple times asking if I could combine packages and whether individual values would be declared separately, specifically trying to ensure my purchases stayed under the £135 threshold to avoid customs complications.

They advised me to combine everything. When I saw the resulting invoice, I asked to repackage it smaller, which resulted in being charged unpack and repacking fees—even though following their own advice caused the issue in the first place. This lack of clear communication and the extra fees added an unexpected £100 to my overall cost.
Évaluation
1 out of 5
Suivi
NomFakes*** Date25/07/2026 PaysGrande-Bretagne Commentaires
Frustrating experience with packaging advice and unexpected costs.

The items were packed well and successfully delivered. However, I had a very poor experience with customer service communication. I contacted them multiple times asking if I could combine packages and whether individual values would be declared separately, specifically trying to ensure my purchases stayed under the £135 threshold to avoid customs complications.

They advised me to combine everything. When I saw the resulting invoice, I asked to repackage it smaller, which resulted in being charged unpack and repacking fees—even though following their own advice caused the issue in the first place. This lack of clear communication and the extra fees added an unexpected £100 to my overall cost.
Évaluation
1 out of 5
Suivi
NomFakes*** Date25/07/2026 PaysGrande-Bretagne Commentaires
Frustrating experience with packaging advice and unexpected costs.

The items were packed well and successfully delivered. However, I had a very poor experience with customer service communication. I contacted them multiple times asking if I could combine packages and whether individual values would be declared separately, specifically trying to ensure my purchases stayed under the £135 threshold to avoid customs complications.

They advised me to combine everything. When I saw the resulting invoice, I asked to repackage it smaller, which resulted in being charged unpack and repacking fees—even though following their own advice caused the issue in the first place. This lack of clear communication and the extra fees added an unexpected £100 to my overall cost.
Évaluation
1 out of 5
Suivi
NomEmmie Date25/07/2026 PaysGrande-Bretagne CommentairesPackaged items fast and dispatched with great speed. Received my package to the UK very quickly! First time using Zenmarket and very pleased.

Many thanks & good work! ❤️
Évaluation
5 out of 5
Suivi
NomThoma*** Date25/07/2026 PaysEtats unis CommentairesThe shipping cost is too high. Évaluation
5 out of 5
Suivi
NomCira *** Date25/07/2026 PaysMexique CommentairesAgain, package arrived without problems. Loving the service :3 Évaluation
5 out of 5
Suivi
Nom Date25/07/2026 PaysEtats unis CommentairesVery protective shipping, all my CDs came wrapped and taped in bubble wrap but didn't damage the item itself. Inside the bubble wrap, each item is wrapped in a plastic sleeve. Very good and safe service Évaluation
5 out of 5
Suivi
Nomjay m Date25/07/2026 PaysAustralie CommentairesArrived safely and quickly the fee for additional packaging was well worth it protected the radiator and took me around 10 minutes to open. A pleasant experience Évaluation
5 out of 5
Suivi
NomJodi *** Date25/07/2026 PaysEtats unis CommentairesI love my plushies :) Évaluation
5 out of 5
Suivi