As the coronavirus pandemic has caused temporary suspension and delay of international deliveries, the ZenMarket team has been trying to find more reliable and alternative shipping methods for our customers.
One such service we have found is ECMS Express, which is now available on ZenMarket.
June 2024 UPDATE: For parcels shipping to Australia, all parcels opting for the "next cheapest shipping option" or a cheaper shipping option will be redirected to ECMS instead of AVIA due to price change. Now Australian users can enjoy even lower shipping rates with ECMS!
Sept 2024 UPDATE: Some more countries are eligible for ECMS shipping. These countries include Italy, France, Netherlands, Spain, Poland, Germany, and the United Kingdom.
Oct 2024 UPDATE: Now more EU countries and the United States are eligible for ECMS shipping option, check out the requirements below.
What is ECMS Express?
ECMS is an international courier company that offers end-to-end shipping and delivery services. As of today, we can send parcels through ECMS to Australia, the Philippines, Hong Kong, Taiwan, South Korea, Singapore, Thailand, Malaysia, the United States and some EU countries. The average delivery time is about 2 weeks.
Here are the item's total value and weight limits per parcel for sending to different countries/territories (updated on November 2024):
Destination
|
Limit of weight, item value and size
|
Hong Kong
|
Max weight - 30 kg
200,000 Yen
Size: Length + Width + Height ≤ 170cm Max length - 150cm
|
Singapore
|
Max weight - 30 kg
200,000 Yen
Size: Length + Width + Height ≤ 170cm Max length - 160cm
|
Taiwan
|
Max weight - 30 kg
200,000 Yen*
Size: Length + Width + Height ≤ 170cm Max length - 80cm
|
South Korea
|
Max weight - 30 kg
200,000 Yen*
Size: Length + Width + Height ≤ 160cm Max length - 100cm
|
Malaysia
|
Max weight - 30 kg
~15,000 Yen (MRY 500)
Size: Length + Width + Height ≤ 170cm Max length - 160cm
|
Thailand
|
Max weight - 30 kg
100,000 Yen
Size: Length + Width + Height ≤ 120cm Max length - 70cm
|
Australia
|
Max weight - 22 kg
~90,000 Yen (AUD 1,000)
Size: Length + Width + Height ≤ 170cm Max length - 104cm
|
United Kingdom
|
Max weight - 30 kg
~22, 000 Yen (GBP 124)
Size: Length + Width + Height ≤ 300cm Max length - 150cm
|
Philippines
|
Max weight - 30 kg
200,000 Yen**
Size: Length + Width + Height ≤ 170cm Max length - 100cm
|
United States
|
Max weight - 30 kg
~116, 080 Yen (USD 799)
Size: Length + Girth ≤ 213cm Max length - 68cm
|
Eligible EU countries: Austria Belgium Bulgaria Cyprus Czech Republic Denmark Estonia Finland France Germany Greece Croatia Hungary Italy Ireland, Republic Lithuania Luxembourg Latvia Malta Netherlands Poland Portugal Romania Spain (excluding the Canary Islands) Sweden Slovenia Slovakia
|
Max weight - 30 kg
~22, 000 Yen (EUR 149)
Size: Max length - 60cm Second max length ≤ 40cm Third max length ≤ 40cm
(Parcels with dimensions that exceed the requirements will not be accepted.)
|
*For Taiwan and Korea, it is required to provide your identification information.
**For the Philippines, local customs duty and consumption tax will be included in the shipping fee (DDP price).
You can use our shipping calculator below for more information about the price, size limit, and approximate delivery times when sending parcels through ECMS Express! Please note that ECMS Express parcels are shipped twice a week.
Shipping Calculator
Prohibited Items
Before you send a parcel, you should be aware that various goods are prohibited from being exported from Japan. As well as inflammable items, flora & fauna, and items on the CITES list (more details here). We cannot ship food, beverages, and valuable items, such as jewelry through ECMS Express.
In addition, ECMS Express cannot send certain items to specific countries/territories:
* Scroll horizontally to see more. This information is for reference only and may not be the most up-to-date.
Prohibited Items for different countries/ territories
|
Malaysia
|
- Currencies
- Drugs
- Watches
- CD/DVDs
- Magazines/ Booklets/ Pamphlets
- Communication Devices(eg: Receivers, Radios,etc)
- Helmets
- Video equipment
- Electrical equipment
- Imitation firearms(eg: Toy guns)
- Body care products/ Adult toys
※Others (Please read the shipping restrictions of your local authorities or contact us for more details.)
|
Singapore
|
- Pirated products and obscene publications / DVDs and other media
- Items that have an adverse effect on politics or culture
- Cigarette lighters (Pistol shaped)
- Communication Devices(eg: Receivers, Radios, etc)
|
Hong Kong
|
- Drugs (eg: Dangerous chemicals, psychotropic drugs, ingredients for herbal medicine)
- Communication Devices
- Alcohol
|
Thailand
|
- Pirated products and obscene publications / DVDs and other media
- Items that have an adverse effect on politics or culture
- Items with symbols of the Thai flag and the king
- Adult toys
- Tobacco (Including electronic cigarette body)
- Ore, soil, stone, wood, and items that infringe trademark rights
|
Taiwan
|
- Medicine
- Pet food
- Chinese pottery
- Health and beauty equipment (including thermometer and equipment for measuring body fat)
- Knives not for kitchen use
|
Australia
|
- Steroids, medicines
- Ceramics* (allowed only for ornamental purposes)
- Candles, incandescent lamps
- Any items related to ANZAC
- Collars, leashes
- Australian flag
- Woolen bags
|
United Kingdom
|
- Ilicit Drugs
- Offensive weapons (e.g. flick, gravity knives) self-defense sprays an
- Self-defense sprays (e.g. pepper and CS sprays)
- Indecent and obscene materials
- Rough diamonds
- Personal imports of meat and dairy products
|
Philippines
|
- Any weapons (including replicas)
- Abortifacient drugs
- Any publications containing violent scenes
- Pirated products
- Smoking pipes and their parts
- Gambling-related products
|
Italy
|
- Artificial flowers and fruits and accessories for them
- Bells and other musical instruments and parts thereof
- Cartridge caps; cartridges
- Exposed photographic and cinematographic films
- Footwear of any kind
- Leather goods
- Lighters and their parts, including lighter flints
- Lithium cells and batteries — including items containing lithium cells and batteries
- Perfumery goods of all kinds (except soap)
- Playing cards of any kind
- Roasted or ground coffee and its substitutes; roasted chicory
- Tobacco
- Toys not made wholly of wood
- Treated skins and furs
- Weapons of any kind and spare parts for them
- For more information, please check this full list.
|
France
|
- Illegal drugs and narcotics
- Offensive weapons and ammunition
- Counterfeit goods and piracy
- Endangered species and their products
- Endangered Species of Wild Fauna and Flora (CITES)
- Certain types of hazardous waste
|
Netherlands
|
- Waste material
- Radioactive substances and nuclear material
- Cash and securities above a certain threshold
- Pets
- Counterfeit articles
- Protected animal and plant species
- Animal products and foodstuffs
- Plants, flowers, fruit and vegetables (phytosanitary products)
- Weapons, ammunition and dummy weapons and explosives
- Medicines
- Drugs and drug precursors
- Cultural goods (such as art and antiques)
- Pleasure crafts (boats)
- Cars and motorcycles
|
Spain
(excluding Canary Islands)
|
- Weapons and ammunition
- Drugs
- Pornographic material
- Cleaning Fluids
- Paints
- Tobacco products
- Foodstuff, antiques, art objects
- Liquor
|
Poland
|
- Arms and ammunition
- Articles, printed matter, written documents or other articles contrary to interests of Poland
- Coins; bank notes; currency notes (paper money) including currency in circulation in the Polish Republic; traveler's checks; platinum, gold, or silver (manufactured or not); precious stones; jewelry; and other valuable items
- Perishable infectious biological substances
- Perishable noninfectious biological substances
- Radioactive materials
|
Germany
|
- Firearms and ammunition
- Pharmaceuticals: Some prescription drugs and other pharmaceuticals are restricted and require special documentation and approval.
- Food and agricultural products
- Cultural artifacts
- Alcohol and tobacco products
- Illegal drugs
- Counterfeit goods
- Dangerous goods
- Weapons and ammunition
- Live animals and plants
- Pornographic material
- Perishable items
|
For more detailed information, please check the full list of prohibited items provided by ECMS Global.
Whenever you have questions, please don't hesitate to contact us via Customer Support or our website.
We hope that this will give you more options when sending parcels and help ease your concerns with shipping. Remember, you can still store goods in the ZenMarket warehouse for 60 Days, absolutely FREE!
Also Read: HOW TO TRACK YOUR ZENMARKET PARCEL