Important Update:
Due to problems with CH customs, DDP was made mandatory for Switzerland as of December 2025. Together with this, VAT pre-charge will also be made mandatory (expected from December 22nd 2025).
Important Update for Our Swiss Clients - ZenMarket is planning to implement an import VAT precharge system starting from February 1st, 2025, for all parcels to Switzerland.
Once implemented, ZenMarket will pre-charge 8.1% import VAT for all parcels being shipped to Switzerland.
Both the cost of the goods and the international shipping fees are subject to tax.
Important Update:
All parcels shipped to Switzerland are sent under mandatory DDP. Import VAT (8.1%) is pre-charged by ZenMarket for every shipment, regardless of parcel value or shipping service selected.
Why is this change necessary?
The Swiss government has implemented Value Added Tax regulations requiring 8.1% VAT to be declared and paid for imported goods, while some basic necessities such as food, medicine and books are subject to the reduced rate of 2.6%.
As a company with a certain trade volume with Switzerland, we are required to pre-charge this tax for the parcels we ship.
Details About the Import VAT Pre-charge Implementation
ZenMarket will apply a standard 8.1% Import VAT pre-charge on all parcels to Switzerland.
Import VAT pre-charge will apply to all parcels (the total value of items and shipping) valued higher than 62 CHF.
If you want to read about more VAT details, here is a summary from Swiss Post's website.
FAQ
Q: How will I benefit from this change?
A: Our team will handle the VAT declaration and payment process on your behalf, ensuring a seamless shopping experience. This pre-payment system also helps to reduce customs clearnace time and complicated customs procedures.
Q. Do I have to pay customs duties and other fees other than the pre-charged VAT?
A: Yes, customs duties are levies imposed by the Federal Office for Customs and Border Security (FOCBS). Unlike VAT, they do not refer to the value, but to the type (content) and weight (gross weight) of the goods. According to the Value Added Tax Act (VAT Act, Art. 54), customs duties and other charges (including transport costs) are taxable. You can estimate your customs duties with this calculator.
Q: Do I have to pay import costs if my parcel was not pre-charged?
A: All consignments from abroad are liable for customs duty and VAT. If the duties are less than CHF 5, you will not be charged.
Thank you for your understanding and cooperation as we work to comply with Swiss regulations and ensure a smooth transition.
If you have any questions, please feel free to contact our Customer Support for assistance.