Here are the latest updates for Japan Post services.
[Update - April 2025 (2025.04.10)]
Changes have been announced for sizes and weights requirements for international parcels, please refer to the information posted on Japan Post.
During the Southeast Asian New Year, there may be delays in delivery in some Asian countries due to the temporary suspension of postal services. For details on each country, please refer to the information posted on the Japan Post website.
Due to the recent earthquake, there may be delays in the delivery of international parcels to Myanmar and Thailand.
[Update - February 2025 (2025.02.28)]
Changes have been announced for sizes and weights requirements for international parcels, please refer to the information posted on Japan Post.
[Update - January 22nd 2025 (2025.01.22)]
During the Lunar New Year, there may be delays in delivery in some Asian countries due to temporary suspension of postal services.
For details on each country, please refer to the information posted on the Japan Post website.
[Update - December 11th 2024 (2024.12.11)]
Japan Post Services on halt for shipments to Canada.
Canada Post has notified Japan Post about a strike currently taking place within their organization. As a result, they have temporarily suspended the acceptance of postal items destined for Canada, which means Canadian customers cannot use Japan Post services, including EMS, Airmail, and Surface. Since ZenExpress uses Canada Post for local deliveries, ZenExpress services are also suspended.
For more details please refer to this Japan Post page.
We suggest using alternative shipping options like DHL, UPS, or FedEx.
December 18th, 2024 Update: The strikes have ended on December 17th, and the Canada Post postal service will gradually resume.
[Update - December 7th 2023 (2023.12.07)]
Japan Post shipping options resumed and were suspended for various destinations.
Service Resumptions: As of December 7th, the previously unavailable AVIA shipping option via Japan Post became available again in the following destinations:
At the same time, the previously unavailable EMS shipping option via Japan Post became available again in Azerbaijan.
Service Suspensions: The previously available AVIA Small AND AVIA shipping options via Japan Post were suspended in the following destinations:
At the same time, the previously available Surface shipping option via Japan Post was suspended in Belgium.
Read the full Japan Post update.
[Update - November 9th 2023 (2023.11.09)]
Japan Post AVIA Small, AVIA and EMS Shipping Options are suspended for Paraguay.
As of November 10th, the previously available AVIA Small, AVIA, and EMS shipping options via Japan Post became unavailable for Paraguay.
Read the full Japan Post update.
[BIG Update - September 29th 2023 (2023.09.29)]
Japan Post AVIA Small, AVIA, EMS & Surface Shipping Options are back for even more destinations.
As of September 29th, the previously unavailable AVIA Small shipping option via Japan Post became available again in the following destinations:
- American Samoa
- France
- French Polynesia
- Germany
- Midway Islands
- Northern Ireland
- Papua New Guniea
- Puerto Rico
- Solomon Islands
- Tuvalu
- United Kingdom
- United States of America
- Virgin Islands
- Wake Island
At the same time, the previously unavailable AVIA shipping option via Japan Post became available again in the following destinations:
- American Samoa
- French Polynesia
- Kiribati
- Midway Islands
- Papua New Guinea
- Puerto Rico
- Solomon Islands
- Tuvalu
- Vanuatu
- Virgin Islands
- Wake Island
At the same time, the previously unavailable EMS shipping option via Japan Post became available again in the following destinations:
- Puerto Rico
- Virgin Islands
At the same time, the previously unavailable Surface shipping option via Japan Post became available again in the following destinations:
- Papua New Guinea
- Samoa
- Solomon Islands
- Tuvalu
- Vanuatu
- Pitcairn
Read the full Japan Post update.
[Update - September 11th 2023 (2023.09.11)]
Changes to Japan Post's pricing structure for AVIA Small(Airmail)
As of October 1st, Japan Post will be making changes to the pricing structure of their AVIA Small service. The changes are quite drastic, with prices generally increasing across the board, in addition to rezoning of certain destinations
The information is not yet available on Japan Post's website, so we're letting you in on a little secret so you can make sure to take advantage of cheaper shipping rates before the changes kick in.
Read our full AVIA Small update.
[Update - August 30th 2023 (2023.08.30)]
Japan Post AVIA restored for Falkland. Niger service suspension.
As of September 1st, the previously unavailable AVIA (Airmail) shipping option via Japan Post became available again for Falkland.
At the same time, all services for Niger have been suspended.
Read the full Japan Post update.
[Update - July 20th 2023 (2023.07.20)]
Japan Post AVIA & EMS Shipping Options are back for even more countries.
As of July 20th, the previously unavailable EMS shipping option via Japan Post became available again in the following countries:
At the same time, the previously unavailable AVIA (Air package) shipping option via Japan Post became available again in the following countries:
- Brunei
- China
- Guinea-Bissau
- India
- Libya
- Sao Tome and Principe
- Venezuela
Read the full Japan Post update.
[Update - May 18th 2023 (2023.05.18)]
Japan Post AVIA & EMS Shipping Options are back for even more countries.
As of May 18th, the previously unavailable EMS shipping option via Japan Post became available again in the following countries:
- Bulgaria
- Croatia
- Estonia
- Latvia
- Luxembourg
- North Macedonia
- Paraguay
- Slovenia
- Uruguay
At the same time, the previously unavailable AVIA (Air package) shipping option via Japan Post became available again in the following countries:
- Estonia
- Georgia
- Latvia
- Paraguay
Read the full Japan Post update (Japanese only).
[Update - April 4th 2023 (2023.04.04)]
Japan Post Surface Shipping Options are back for even more countries.
As of April 4th, the previously unavailable EMS shipping option via Japan Post became available again in the following countries:
- Bahrain
- El Salvador
- Jamaica
- Portugal
At the same time, the previously unavailable AVIA (Air package) shipping option via Japan Post became available again in the following countries:
- Bahrain
- Burkina Faso
- Canada
- Chad
- Chile
- Dominican Republic
- El Salvador
- Jamaica
- Mali
- Mauritania
- Nicaragua
- North Macedonia
- Peru
- Portugal
- Serbia
Read the full Japan Post update (Japanese only).
[Update - FEBRUARY 22nd 2023 (2023.02.22)]
Japan Post Surface Shipping Options are back for even more countries.
As of February 22nd, the previously unavailable Surface shipping option via Japan Post became available again in the following countries:
- Australia
- Cook Island
- Christmas Island
- Cocos & Keeling Islands
- Norfolk Island
- Nauru
Read the full Japan Post update (Japanese only).
[BIG Update - JANUARY 20th 2023 (2023.01.20)]
Japan Post EMS & Avia Shipping Options are back for even more countries.
As of January 20th, the previously unavailable EMS shipping option via Japan Post became available again in the following countries:
- Austria
- Christmas Island
- Cocos & Keeling Islands
- Czech Republic
- Denmark
- Hungary
- Lithuania
- Monaco
- Norfolk Island
- Norway
- Poland
- Reunion
- Rwanda
- Senegal
- Sweden
At the same time, the previously unavailable Avia shipping option via Japan Post became available again in the following countries:
- Austria
- Benin
- Christmas Island
- Cocos & Keeling Islands
- Czech Republic
- Denmark
- Gabon
- Germany
- Guinea
- Hungary
- Kazakhstan
- Kyrgyzstan
- Lithuania
- Monaco
- Niger
- Norfolk Island
- Norway
- Poland
- Seychelles
- Sweden
- Tajikistan
- Tunisia
- United Kingdom
- Uzbekistan
Read the full Japan Post update (Japanese only).
[Update - DECEMBER 8th 2022 (2022.12.08)]
Japan Post EMS & Avia Shipping Options are back for even more countries.
As of December 8th, the previously unavailable EMS shipping option via Japan Post became available again in the following countries:
- Cambodia
- Costa Rica
- Ecuador
- Laos
- United Arab Emirates
At the same time, the previously unavailable Avia shipping option via Japan Post became available again in the following countries:
- Brazil
- Cambodia
- Costa Rica
- Ecuador
- Laos
- United Arab Emirates
You can read the Japan Post update here (Japanese only).
[Update - NOVEMBER 17th 2022 (11.17.2022)]
Japan Post EMS & Avia Shipping Options are back for even more countries.
As of November 17th, the previously unavailable EMS shipping option via Japan Post became available again in the following countries:
- Guam
- Saipan
- Trinidad & Tobago
At the same time, the previously unavailable Avia shipping option via Japan Post became available again in the following countries:
- France
- Guam
- Myanmar
- Nauru
- Saipan
- Trinidad & Tobago
- Tonga
- Wallis & Futuna
You can read the Japan Post update here (Japanese only).
[Update - NOVEMBER 1st 2022 (11.01.2022)]
Japan Post EMS & Avia Shipping Options are back for even more countries.
As of November 1st, the previously unavailable EMS shipping option via Japan Post became available again in the following countries:
- Brazil
- Canada
- Chile
- Cuba
- Finland
- India
- Peru
- Romania
At the same time, the previously unavailable Avia shipping option via Japan Post became available again in the following countries:
Additionally, the Surface Mail option to Canada was restored.
You can read the Japan Post update here (Japanese only).