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Maklum Balas & Testimoni Pelanggan

Maklum balas & Testimoni hanya boleh dipos oleh pengguna berdaftar ZenMarket yang telah membuat pembelian dengan perkhidmatan kami.
Anda boleh menulis testimoni anda di Halaman Pesanan.
Nama Tarikh Negara Maklum balas Penilaian Penjejakan
NamaZeon *** Tarikh9/09/2026 NegaraSingapura Maklum balasReceived my parcel today. Great care taken with my package. Thanks you Penilaian
5 out of 5
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NamaAbiga*** Tarikh9/09/2026 NegaraUnited Kingdom Maklum balasThe parcel arrived well packaged, and all my items were well packaged. Zenmarket always leaves me satisfied, and I love how easy it is to get parcels shipped from Japan. Thank you so much! ^_^ Penilaian
5 out of 5
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NamaAlfre*** Tarikh9/09/2026 NegaraAmerika Syarikat Maklum balasGreat service for US buyers!! Penilaian
5 out of 5
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NamaAlfre*** Tarikh9/09/2026 NegaraAmerika Syarikat Maklum balasGreat service for US buyers!! Penilaian
5 out of 5
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NamaAlfre*** Tarikh9/09/2026 NegaraAmerika Syarikat Maklum balasGreat shipper! Penilaian
5 out of 5
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NamaAlfre*** Tarikh9/09/2026 NegaraAmerika Syarikat Maklum balasGreat shipper! Penilaian
5 out of 5
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NamaAlfre*** Tarikh9/09/2026 NegaraAmerika Syarikat Maklum balasGreat shipper! Penilaian
5 out of 5
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NamaKo Tarikh9/09/2026 NegaraSepanyol Maklum balasPacked very carefully and arrived in perfect condition as usual. ZenMarket never change please I love you ❤️❤️❤️ Penilaian
5 out of 5
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NamaElija*** Tarikh9/09/2026 NegaraAmerika Syarikat Maklum balas5th ZenMarket haul, honestly they never seize to amaze me with how secure packages are and how fast they get shipped. This particular haul was larger than my previous ones, but I can really tell the staff take so much care in individually wrapping everything in the safest way possible. Took lest than a week to arrive to my house via FedEx. Exterior of box was a bit beat up, but nothing was missing and nothing was damaged. Just excellent. Penilaian
5 out of 5
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NamaJaedy*** Tarikh9/09/2026 NegaraAmerika Syarikat Maklum balasEverything was great! The package came with everything and I’m very satisfied. Penilaian
5 out of 5
PenjejakanPaparkan Halaman
NamaChris*** Tarikh9/09/2026 NegaraPerancis Maklum balasgreat customer service, fast and safe shipping Penilaian
5 out of 5
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NamaLachl*** Tarikh9/09/2026 NegaraUnited Kingdom Maklum balasvery fast, packed securely and came in great condition! Penilaian
5 out of 5
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NamaHD Tarikh9/09/2026 NegaraAmerika Syarikat Maklum balasZenMarket successfully purchased my AYURA hand cream from the official Japanese website and shipped it safely. Overall, the service worked as expected.
However, there are two areas that could be improved:
1. I was asked to change the shipping method from FedEx FICP to EMS without any explanation. A brief reason (for example, carrier restrictions on cosmetics) would have avoided unnecessary confusion.
2. After changing the shipping method, my parcel remained in “Packing in Process” for about five days. Customer support replied that the warehouse was busy, but could not provide even a rough estimate of when packing would be completed. Better communication and estimated processing times would greatly improve the customer experience.
Overall, I would use ZenMarket again, but I hope you improve communication during order processing.
Penilaian
4 out of 5
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NamaMicha*** Tarikh8/09/2026 NegaraAmerika Syarikat Maklum balasAwesome!!! Penilaian
5 out of 5
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NamaJon B*** Tarikh8/09/2026 NegaraUnited Kingdom Maklum balasGood service Penilaian
5 out of 5
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NamaAlexa*** Tarikh8/09/2026 NegaraNorway Maklum balasZenmarket packages your items very securely and shipping was fast! Penilaian
5 out of 5
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NamaGaret*** Tarikh8/09/2026 NegaraIreland Maklum balasI never recieved this item. I understand that it may take time but I have not recieved it. Penilaian
1 out of 5
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NamaDina *** Tarikh8/09/2026 NegaraAmerika Syarikat Maklum balasMy package is held at customs and I messaged someone yesterday saying Zenmarket got an email regarding the missing watch bracket from UPS and they have to fill it out for my package to be released though I got no response Penilaian
1 out of 5
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NamaJames*** Tarikh8/09/2026 NegaraUnited Kingdom Maklum balasPerfect, thanks Penilaian
5 out of 5
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NamaGeorg*** Tarikh8/09/2026 NegaraUnited Kingdom Maklum balasVery smooth process and the packing was impeccable. It arrived quickly and as a completely fault free experience. Penilaian
5 out of 5
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