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実際にゼンマーケットをご利用いただいたお客様からのご意見・ご感想や評価をリアルタイムでご覧いただけます。
追跡情報では、ゼンマーケットの倉庫から送り先までの荷物の経路を閲覧することができます。(各種配送追跡サービスへリンク)
荷物の国際発送後にマイアカウントから評価を行うことができます。
ユーザー名 日付 国 ご意見・ご感想 評価 追跡情報
ユーザー名Berna*** 日付2024/02/22 国アメリカ ご意見・ご感想Great service! Thank you! 評価
5 out of 5
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ユーザー名andre*** 日付2024/02/22 国オーストラリア ご意見・ご感想fantastic service five stars 評価
5 out of 5
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ユーザー名Chris*** 日付2024/02/22 国フランス ご意見・ご感想great customer service, fast and safe shipping 評価
5 out of 5
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ユーザー名Celin*** 日付2024/02/22 国アメリカ ご意見・ご感想Exceptionally well packed! Everything was bought quickly and was carefully packaged, which was extra impressive because I had bought a big lot of something- so there were a lot of items. I had been slightly worried about some mugs I had ordered, but they wrapped them nicely and reinforced the edges of the box so well that they arrived in one piece. Thank you so much! I prefer zenmarket of neokyo, definitely. 評価
5 out of 5
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ユーザー名F G 日付2024/02/22 国アメリカ ご意見・ご感想Great communication, very happy with the service! 評価
5 out of 5
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ユーザー名Atana*** 日付2024/02/22 国ブルガリア ご意見・ご感想А++++++ 評価
5 out of 5
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ユーザー名Ellen 日付2024/02/22 国アメリカ ご意見・ご感想Zenmarket never disappoints! Got my order as described, thank you. 評価
5 out of 5
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ユーザー名Arsen*** 日付2024/02/22 国セルビア ご意見・ご感想I can't believe that my parcel arrived in 12 days! It was PERFECTLY packed! With great care and precision. Grip is brand new, and I am very happy that I trusted zenmarket to deliver this to me!
This is my first time using this platform and I am very satisfied! Thank you!
評価
5 out of 5
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ユーザー名Lesli*** 日付2024/02/22 国イギリス ご意見・ご感想As always great service from start to finish. 評価
5 out of 5
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ユーザー名L. Na*** 日付2024/02/22 国ポルトガル ご意見・ご感想Parcel didn't arrive at time of writing after 3 months. It got somehow stuck in customs despite VAT being paid up front, and the supposed investigation opened by Zenmarket hasn't given any signs of life for over a week now.

Support took multiple back and forth before they acknowledged the information I had provided on first contact as if they were following a script and had ignored the entirety of the ticket aside from some keywords. Honestly, even the ¥500 per-item fee is too expensive for this level of service.
評価
1 out of 5
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ユーザー名L. Na*** 日付2024/02/22 国ポルトガル ご意見・ご感想Completely oversized package for the contents. Ended up paying more for shipping than I would have if they had fit the items into a box half the size. 評価
4 out of 5
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ユーザー名 日付2024/02/22 国ポルトガル ご意見・ご感想While items were well packed, Fedex charged me for an extra "handling fee" despite all VAT being paid up front.

Contacting Zenmarket support ended up with me being told to just talk it out with Fedex. Avoid using the Fedex option if at all possible.
評価
2 out of 5
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ユーザー名Marie 日付2024/02/21 国ドイツ ご意見・ご感想Took about a week and a half to arrive, everything was packaged very safe. 評価
5 out of 5
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ユーザー名Chris*** 日付2024/02/21 国アメリカ ご意見・ご感想Fast shipping and arrived safe! Great service 評価
5 out of 5
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ユーザー名Rober*** 日付2024/02/21 国アメリカ ご意見・ご感想Everything arrived perfect thank you 😊. 評価
5 out of 5
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ユーザー名Jen 日付2024/02/21 国アメリカ ご意見・ご感想My item was quickly bought within 2 hours of placing my order & package came in a timely manner~ 評価
5 out of 5
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ユーザー名Annab*** 日付2024/02/21 国カナダ ご意見・ご感想it arrived really fast 評価
5 out of 5
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ユーザー名Johns*** 日付2024/02/21 国ニュージーランド ご意見・ご感想A+++ Nice packaging 評価
5 out of 5
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ユーザー名Johns*** 日付2024/02/21 国ニュージーランド ご意見・ご感想A+++ Nice packaging 評価
5 out of 5
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ユーザー名Dunke*** 日付2024/02/21 国ポーランド ご意見・ご感想Shipment from Japan to Poland took around a week, which was fast.
No issues, products in perfect shape, full recommendation.
評価
5 out of 5
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