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Feedback & Depoimentos de Clientes

Feedback & Depoimentos são postados somente por clientes registrados que efetuaram compras com nosso serviço.
Você pode deixar seu depoimento na sua Página de Pedidos.
Nome Data País Feedback Avaliação Rastreamento
NomeChris*** Data31/08/2026 PaísEstados Unidos da América FeedbackVery disappointed with the shipping support on this parcel. The package has been in transit since August 13 and still has not been delivered. SpeedX claims a delivery was attempted at my address due to “no access,” which is simply not accurate. My home is fully accessible and I have never had an issue receiving deliveries from any other carrier.

Even more concerning, SpeedX tracking shows an attempted delivery in Berkley, MA at 6:33 AM on August 29 and then shows the package processing in Linden, NJ at 6:51 AM — only 18 minutes later. Linden is approximately 187 miles away, making these scans physically impossible if they represent the package’s actual location.

I contacted ZenMarket for assistance because this shipment was arranged through their service, but I was essentially told to contact the local delivery carrier myself. I have been a regular ZenMarket customer and expected more assistance when a shipping partner they use has a serious delivery issue. I am now having to contact SpeedX and ECMS myself just to determine where my package actually is.

Very frustrating experience and extremely disappointing customer support when something goes wrong with a shipment.
Avaliação
1 out of 5
Rastreamento
NomeBéla *** Data31/08/2026 PaísHungria FeedbackFirst time ordering a guitar from overseas. It was well packaged. There was no damage on the guitar. Thank you very much for you work Avaliação
5 out of 5
Rastreamento
NomeHeNai*** Data31/08/2026 PaísIsrael FeedbackGreat shiping time and handling Avaliação
5 out of 5
Rastreamento
NomeKok C*** Data31/08/2026 PaísAustrália FeedbackFantastic service again and again. Avaliação
5 out of 5
RastreamentoMostrar Página
Nomecam h*** Data31/08/2026 PaísNova Zelândia Feedbackfast easy international transaction Avaliação
5 out of 5
Rastreamento
NomePeter*** Data31/08/2026 PaísAustrália FeedbackItem was well packed by seller and zenmarket. Arrived promptly with no damages and delays. In excellent condition as seller described.
Thank you
Avaliação
5 out of 5
Rastreamento
NomeJon G*** Data31/08/2026 PaísEstados Unidos da América FeedbackWonderful work, I appreciate the extra packing work done to secure everything inside. It all arrived safe and sound! Avaliação
5 out of 5
RastreamentoMostrar Página
NomeIan A Data31/08/2026 PaísAustrália FeedbackEXCELLENT PACKAGING GOODS AS DESCRIBED AND ARRIVED SAFELY. Avaliação
5 out of 5
Rastreamento
NomeBoaz *** Data31/08/2026 PaísEstados Unidos da América FeedbackGreat condition and it shipped to me in the US within a couple weeks. Would buy again for sure. Avaliação
5 out of 5
Rastreamento
NomeDanie*** Data31/08/2026 PaísTailândia FeedbackArrived in great condition thank you! Avaliação
5 out of 5
Rastreamento
NomeAsi M*** Data31/08/2026 PaísIsrael FeedbackGreat service! Great communication! Great items! Well packaged!! Highly recommended! Many thanks!! AAAAA+++++ Avaliação
5 out of 5
Rastreamento
NomeBaki Data31/08/2026 PaísBrasil FeedbackOtimo envio Avaliação
5 out of 5
RastreamentoMostrar Página
NomeBean *** Data31/08/2026 PaísAustrália Feedbackreally happy with the item Avaliação
5 out of 5
Rastreamento
NomeBean *** Data31/08/2026 PaísAustrália Feedbackfast processing and easy Avaliação
5 out of 5
Rastreamento
NomeVitór*** Data30/08/2026 PaísBrasil FeedbackChegou bem rápido e bem embalado. A equipe foi 10/10, sempre respondendo claramente cada pergunta que eu fazia, me deixando bem segura para realizar as transações. Um ótimo serviço. Se quiser importar algo do Japão usando um intermediário, recomendo 100% a Zenmarket. Avaliação
5 out of 5
Rastreamento
NomeIvan *** Data30/08/2026 PaísCanadá FeedbackThe shipping was extremely slow, even though I paid quite a bit for it being shipped to me, and I couldn't even see the prices for different shipping options, which is pretty inconvenient compared to Buyee. And that's not even mentioning the higher than Buyee proxy fee and having to put funds into a wallet before being able to bid.
ZenMarket's interface might be better than Buyee, but the customer experience is very poor.
Avaliação
2 out of 5
Rastreamento
NomeJohn *** Data30/08/2026 PaísAustrália FeedbackAll good. Avaliação
5 out of 5
Rastreamento
NomeJohan*** Data30/08/2026 PaísAustrália FeedbackPerfect as always. Thank you, ZenMarket staff. Avaliação
5 out of 5
Rastreamento
NomeJohan*** Data30/08/2026 PaísAustrália FeedbackPerfect as always. Thank you, ZenMarket staff. Avaliação
5 out of 5
Rastreamento
NomeCrist*** Data30/08/2026 PaísPortugal FeedbackA experiência não podia ter sido mais fácil e rápida, adorei tudo e como já o fiz pela segunda vez, voltarei a comprar. Obrigada, equipa zenmarket! Avaliação
5 out of 5
Rastreamento