| ユーザー名 |
日付 |
国 |
ご意見・ご感想 |
評価 |
追跡情報 |
| ユーザー名Nicol*** |
日付2025/06/19 |
国イギリス |
ご意見・ご感想Parcel arrived with a big hole in, exterior could have been reinforced a bit better with some more tape
Thankfully items inside were packaged well and we’ve had no rain
If the items were more susceptible to damage from weather and we had our usual rain, could have been an issue but thankfully all arrived intact |
評価
4 out of 5
|
追跡情報表示する |
| ユーザー名Peter*** |
日付2025/06/19 |
国アメリカ |
ご意見・ご感想Great transaction easy and quick, items as described |
評価
5 out of 5
|
追跡情報表示する |
| ユーザー名Peter*** |
日付2025/06/19 |
国アメリカ |
ご意見・ご感想Great transaction easy and quick, items as described |
評価
5 out of 5
|
追跡情報表示する |
| ユーザー名Simon*** |
日付2025/06/19 |
国オーストラリア |
ご意見・ご感想
I’ve been a regular user of ZenMarket and generally appreciated their service — until now. My recent experience with Parcel #27 was deeply disappointing and has made me seriously reconsider using them again.
Despite providing clear and specific packing instructions, which I’ve always done for previous parcels, ZenMarket ignored my directions and pushed for a reinforcement option I hadn’t requested. As a result, I was forced to pay over ¥4,000 in extra fees, even though I had already specified how I wanted the items packed. Their explanation was vague and dismissive, with no real acknowledgment of my submitted instructions.
In addition, the processing time far exceeded their stated policy of 2–3 working days after payment. The parcel remained unshipped for an extended period with no proactive updates. The excuse? That it was created on a Saturday — yet I’ve had other weekend parcels processed without issue.
Adding to the frustration, a promotional discount (SUMMER2025) was launched shortly after I paid for international shipping. I asked if it could be applied, but they refused — no flexibility, no recognition of customer loyalty.
This experience left me feeling ignored, overcharged, and undervalued. Customer service was robotic and unwilling to properly investigate or resolve the situation. For a service I’ve trusted with high-value items, this was a huge letdown.
I expected better care, consistency, and accountability — and sadly, ZenMarket failed on all fronts. |
評価
1 out of 5
|
追跡情報表示する |
| ユーザー名Salsa |
日付2025/06/19 |
国マレーシア |
ご意見・ご感想Trusted and great proxy shopping service!
"Package received, mission accomplished! Thanks!" |
評価
5 out of 5
|
追跡情報表示する |
| ユーザー名Mika *** |
日付2025/06/19 |
国ハンガリー |
ご意見・ご感想Thank you! |
評価
5 out of 5
|
追跡情報表示する |
| ユーザー名Mike *** |
日付2025/06/19 |
国オーストラリア |
ご意見・ご感想Perfect, as always! |
評価
5 out of 5
|
追跡情報表示する |
| ユーザー名Moe A*** |
日付2025/06/19 |
国カタール |
ご意見・ご感想Outstanding quality and delivery by zenmarket.
I couldn’t recommend this enough |
評価
5 out of 5
|
追跡情報表示する |
| ユーザー名Andy |
日付2025/06/19 |
国カナダ |
ご意見・ご感想Very well packaged, arrived in perfect condition. |
評価
5 out of 5
|
追跡情報表示する |
| ユーザー名Orlan*** |
日付2025/06/19 |
国フィリピン |
ご意見・ご感想Fast shipping excellent items |
評価
5 out of 5
|
追跡情報表示する |
| ユーザー名Orlan*** |
日付2025/06/19 |
国フィリピン |
ご意見・ご感想Fast shipping excellent items |
評価
5 out of 5
|
追跡情報表示する |
| ユーザー名 |
日付2025/06/19 |
国ヴァージン諸島（アメリカ） |
ご意見・ご感想lovely package ! i only have one issue but it is not related to zenmarket but rather me and usps. other than that, amazing ! |
評価
5 out of 5
|
追跡情報表示する |
| ユーザー名Rober*** |
日付2025/06/19 |
国アメリカ |
ご意見・ご感想Thank you |
評価
5 out of 5
|
追跡情報表示する |
| ユーザー名Kayli*** |
日付2025/06/19 |
国アメリカ |
ご意見・ご感想Fast and easy! |
評価
5 out of 5
|
追跡情報表示する |
| ユーザー名Danie*** |
日付2025/06/19 |
国イギリス |
ご意見・ご感想Package arrived safely and fast, also the reinforcement on the packaging was very strong. |
評価
5 out of 5
|
追跡情報表示する |
| ユーザー名Peppe*** |
日付2025/06/19 |
国アメリカ |
ご意見・ご感想Overall process of buying and having my items combined into one package was streamlined and simple. Shipping was relatively inexpensive and items came in great condition. Would recommend. |
評価
5 out of 5
|
追跡情報表示する |
| ユーザー名arisa*** |
日付2025/06/19 |
国タイ |
ご意見・ご感想very good |
評価
5 out of 5
|
追跡情報表示する |
| ユーザー名Cat |
日付2025/06/19 |
国アメリカ |
ご意見・ご感想無事に届きました。ありがとうございました！ |
評価
5 out of 5
|
追跡情報表示する |
| ユーザー名Dagen*** |
日付2025/06/18 |
国アメリカ |
ご意見・ご感想I don’t understand why this package have never been posted to my location but it just sent back to zenmarket after a month. |
評価
1 out of 5
|
追跡情報表示する |
| ユーザー名AZ |
日付2025/06/18 |
国オーストラリア |
ご意見・ご感想really fast turnaround, from the packing stage to delivery! thank you ! 10/10 |
評価
5 out of 5
|
追跡情報表示する |