| ユーザー名 |
日付 |
国 |
ご意見・ご感想 |
評価 |
追跡情報 |
| ユーザー名Myla *** |
日付2026/07/11 |
国オーストラリア |
ご意見・ご感想At first, I am not sure how the shipment will go as it was my first time. I am happy to share that it went well. Parcel arrive on time and it was packed well. Now we can start buying stuff from Japan without flying there - but of course it would still be nicer if we were doing the shopping there but if ticket prices stops us at the moment buying from Japan is still easier. Doing my second round of shopping now. :) |
評価
5 out of 5
|
追跡情報 |
| ユーザー名irakl*** |
日付2026/07/11 |
国グルジア（ジョージア） |
ご意見・ご感想Very good |
評価
5 out of 5
|
追跡情報 |
| ユーザー名Yuki *** |
日付2026/07/11 |
国オーストラリア |
ご意見・ご感想Ok, had to return items that were fake, seller refused so apparently can’t do anything and Zen has no buyer protection policy. For this reason have started to use Buyee, as they have an authentication option. |
評価
3 out of 5
|
追跡情報 |
| ユーザー名Yuki *** |
日付2026/07/11 |
国オーストラリア |
ご意見・ご感想Ok, had to return items that were fake, seller refused so apparently can’t do anything and Zen has no buyer protection policy. For this reason have started to use Buyee, as they have an authentication option. |
評価
3 out of 5
|
追跡情報 |
| ユーザー名Dougl*** |
日付2026/07/11 |
国ブラジル |
ご意見・ご感想Great service, impeccable, I will always buy |
評価
5 out of 5
|
追跡情報 |
| ユーザー名Gao P*** |
日付2026/07/11 |
国フィリピン |
ご意見・ご感想Great service |
評価
5 out of 5
|
追跡情報 |
| ユーザー名stupi*** |
日付2026/07/11 |
国スウェーデン |
ご意見・ご感想Delivered within a week. Everything is present and well packaged. This is not my first time using Zenmarket and will definitely NOT my last time. Highly recommend and ill be looking forward for my next package. |
評価
5 out of 5
|
追跡情報 |
| ユーザー名John *** |
日付2026/07/11 |
国アメリカ |
ご意見・ご感想Fantastic packaging, delivered in perfect shape! Thanks!! |
評価
5 out of 5
|
追跡情報 |
| ユーザー名Irvin*** |
日付2026/07/11 |
国アメリカ |
ご意見・ご感想very fast shipping and everything was well packed |
評価
5 out of 5
|
追跡情報 |
| ユーザー名Irvin*** |
日付2026/07/11 |
国アメリカ |
ご意見・ご感想very fast shipping and everything was well packed |
評価
5 out of 5
|
追跡情報 |
| ユーザー名Irvin*** |
日付2026/07/11 |
国アメリカ |
ご意見・ご感想very fast shipping and everything was well packed |
評価
5 out of 5
|
追跡情報 |
| ユーザー名Isabe*** |
日付2026/07/11 |
国アメリカ |
ご意見・ご感想very good handling, arrived within the expected shipping time with slight delay, but otherwise came undamaged and in good condition! |
評価
5 out of 5
|
追跡情報 |
| ユーザー名Dudu *** |
日付2026/07/11 |
国南アフリカ |
ご意見・ご感想Thank you so much ZenMarket, my two bromides have arrived safely to my country South Africa, thank you so much for helping me buy merch of my beloved oshi, so glad I discovered ZenMarket, your customer service is excellent, will continue to use your wonderful proxy service from no on. |
評価
5 out of 5
|
追跡情報 |
| ユーザー名BD |
日付2026/07/11 |
国アメリカ |
ご意見・ご感想Excellent, start to finish. Everything went smoothly and exactly as indicated on the ZenMarket site. The instructions and notifications were accurate, timely, easy to follow and set realistic expectations. The items were professionally packaged and all arrived in absolutely perfect condition. No issues whatsoever and I couldn't be more pleased. Thank you! |
評価
5 out of 5
|
追跡情報表示する |
| ユーザー名Lachl*** |
日付2026/07/11 |
国イギリス |
ご意見・ご感想very quick and good ! |
評価
5 out of 5
|
追跡情報 |
| ユーザー名Lachl*** |
日付2026/07/11 |
国イギリス |
ご意見・ご感想very quick and good ! |
評価
5 out of 5
|
追跡情報 |
| ユーザー名Lachl*** |
日付2026/07/11 |
国イギリス |
ご意見・ご感想very quick and good ! |
評価
5 out of 5
|
追跡情報 |
| ユーザー名Walee*** |
日付2026/07/11 |
国サウジアラビア |
ご意見・ご感想Dear ZenMarket Customer Service,
I am writing to express my dissatisfaction with the response I received from your staff member, Liubava, regarding the delay of my shipment.
I clearly explained that the delay was caused solely by an internal mistake and miscommunication within DHL. However, the response I received appeared to be a generic template stating that delays are expected in international shipping due to customs or clearance procedures. This explanation does not apply to my case and suggests that the shipment details were not properly reviewed.
The shipment arrived at the local DHL facility, completed customs inspection and clearance, and was sent out for delivery within an acceptable timeframe. DHL also attempted delivery to my address. However, the driver returned the shipment to the local DHL facility because of an internal communication error within DHL. Therefore, the delay was not related to customs clearance or international shipping procedures.
I have already raised this concern with ZenMarket and expected the matter to be reviewed carefully. Receiving a general automated-style response without addressing the specific facts of the case is neither helpful nor professional.
Please review the shipment timeline and my previous correspondence properly, and provide a clear response that directly addresses the actual cause of the delay. I also request that this issue be formally raised with DHL, as the delay resulted from the actions of their staff. |
評価
1 out of 5
|
追跡情報表示する |
| ユーザー名Lulu |
日付2026/07/11 |
国アメリカ |
ご意見・ご感想Super well packaged. Everything was great. |
評価
5 out of 5
|
追跡情報 |
| ユーザー名Elaka |
日付2026/07/11 |
国モンゴル |
ご意見・ご感想I received my parcel smoothly and fast. |
評価
5 out of 5
|
追跡情報 |