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実際にゼンマーケットをご利用いただいたお客様からのご意見・ご感想や評価をリアルタイムでご覧いただけます。
追跡情報では、ゼンマーケットの倉庫から送り先までの荷物の経路を閲覧することができます。（各種配送追跡サービスへリンク）
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ユーザー名 日付 国 ご意見・ご感想 評価 追跡情報
ユーザー名Jose *** 日付2020/07/13 国スペイン ご意見・ご感想100 % OK !!! 評価
5 out of 5
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ユーザー名Golf_*** 日付2020/07/13 国インドネシア ご意見・ご感想It took a month after the item arrived just to register the item into the warehouse system and another month to prepare the packing. All in all, 2 months to get your purchased items to be shipped. I wonder why some people here still gave 4-5 stars? Are they paid testimonials? I fell into buying through Zenmarket because of good reviews in Trust Pilot. And, I regret it. Tried to call them several times but nobody answered it. I still have one item sitting there for a month waiting for them to register it into their warehouse system. Sigh..so tired dealing with them 評価
1 out of 5
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ユーザー名Berna*** 日付2020/07/13 国アメリカ ご意見・ご感想I’m very impressed with this service, the ease of use is exceptional. This has made shopping In and shipping from Japan a pleasant experience. No hidden fees and their response rate to your questions are 100%. I’ll be using this service again and again. 評価
5 out of 5
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ユーザー名steve*** 日付2020/07/12 国イギリス ご意見・ご感想Great service many thanks : ) 評価
5 out of 5
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ユーザー名Antho*** 日付2020/07/12 国アメリカ ご意見・ご感想quick/easy 評価
5 out of 5
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ユーザー名Antho*** 日付2020/07/12 国アメリカ ご意見・ご感想quick/easy 評価
5 out of 5
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ユーザー名Antho*** 日付2020/07/12 国アメリカ ご意見・ご感想quick/easy 評価
5 out of 5
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ユーザー名Antho*** 日付2020/07/12 国アメリカ ご意見・ご感想quick/easy 評価
5 out of 5
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ユーザー名Antho*** 日付2020/07/12 国アメリカ ご意見・ご感想quick/easy 評価
5 out of 5
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ユーザー名Mark *** 日付2020/07/11 国アメリカ ご意見・ご感想Awesome job as usual! 評価
5 out of 5
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ユーザー名Denny*** 日付2020/07/11 国マレーシア ご意見・ご感想Overall the packing was good. The reason why I gave 3 stars is because the overall weight was not reduced. My suggestion is Zenmarket when possible use a better material which is lighter but strong for packing. I too always do packing for my customer. So weight reduction is important to reduce the cost of shipping. Please always make shipping discount to customer. Shipment cost is the one cost that's we Zenmarket customer face everytime. This is what makes us who always buy and ship in big boxes going to stop buying in the near future. Reason being as usual the shipment cost. Zenmarket can play a role to negotiate with all the courier to get 15% to 25% discount to all customer. I believe it is possible because the courier company needs the business and Zenmarket also wants many new customer and existing customer to keep using your service. Warehouse storage charges. This is also a big factor for your customer. I understand that Zenmarket warehouse is expanding very fast and won't be able to store all your items. I believe for every problems there's always a solution. We your customer too don't want to store the items we bought too long in the warehouse but we don't have any choice due to shipping cost we need to bundle all the items and send it into one shipment in a big box. Having said that free storage for a certain time frame is a big factor for Zenmarket customer. I think I have said all the important points from your customer point of view. I surely hope the shipping discount is going to implement soon.

Regards
Denny
PS. I really hope the shipping cost and storage issues I have shared will be consider seriously. Feel free to contact me anytime. 		評価
3 out of 5
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ユーザー名Elin 日付2020/07/11 国スウェーデン ご意見・ご感想Took some time, but everything arrived in perfect condition! 評価
5 out of 5
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ユーザー名Lee 日付2020/07/11 国アイルランド ご意見・ご感想Superb service 評価
5 out of 5
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ユーザー名Lee 日付2020/07/11 国アイルランド ご意見・ご感想Excellent service 評価
5 out of 5
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ユーザー名Lee 日付2020/07/11 国アイルランド ご意見・ご感想Excellent service 評価
5 out of 5
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ユーザー名Patri*** 日付2020/07/11 国ドイツ ご意見・ご感想Excellent service 評価
5 out of 5
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ユーザー名Lee 日付2020/07/11 国アイルランド ご意見・ご感想Excellent service 評価
5 out of 5
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ユーザー名Wol 日付2020/07/11 国イギリス ご意見・ご感想Excellent service 評価
5 out of 5
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ユーザー名Quien*** 日付2020/07/11 国インドネシア ご意見・ご感想The package has arrived without any problem at all. The outside may be a bit of a mess, probably the one who handle the stuff might be rough, but the packaging inside remains untouched. It is perfect. Although it took 1 month and nearly two weeks to arrive at my place. I hope that the option for EMS is quickly available. 評価
5 out of 5
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ユーザー名Joshv*** 日付2020/07/11 国インド ご意見・ご感想Thankyou 評価
5 out of 5
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