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実際にゼンマーケットをご利用いただいたお客様からのご意見・ご感想や評価をリアルタイムでご覧いただけます。
追跡情報では、ゼンマーケットの倉庫から送り先までの荷物の経路を閲覧することができます。(各種配送追跡サービスへリンク)
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ユーザー名 日付 国 ご意見・ご感想 評価 追跡情報
ユーザー名k pap 日付2020/10/08 国ギリシャ ご意見・ご感想top 評価
5 out of 5
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ユーザー名Legen*** 日付2020/10/08 国カナダ ご意見・ご感想5/5 easy, these came super quickly and in great shape... I'd be happy to use ZenMarket again! 評価
5 out of 5
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ユーザー名Legen*** 日付2020/10/08 国カナダ ご意見・ご感想At first I was worried about ordering a more expensive item from ZenMarket, but I can happily say everything came nice and safe.

Even though Canada Post goofed up on the tracking with my order, that's not a fault of ZenMarket and even when I saw it might of gotten lost... They were already on their way to solving the problem for me.

With all that said, I love my new set of music... and you get your 5 stars for being quick to ship this out for me!
評価
5 out of 5
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ユーザー名Saai 日付2020/10/08 国クウェート ご意見・ご感想It was a bit delayed but it’s alright because that’s pretty understandable because of the pandemic. The packaging was great :) 評価
4 out of 5
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ユーザー名Nicho*** 日付2020/10/08 国アメリカ ご意見・ご感想Poor packing job. Item was bent in shipping. Considering the price I was charged this should have been packed much better. Next time will not use this site for purchases. 評価
1 out of 5
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ユーザー名Eliza*** 日付2020/10/08 国フィリピン ご意見・ご感想VERY VERY SLOW PACKING PROCESS. It took them 28 days to finish packing. When I got the guitar, I was curious at how they pack it that took them 28 days to pack. What they did was just wrapped it in bubble wrap, throw in some crumpled paper and put it in a premade box. I don't understand why this kind of packing will take them 28 days to do it. that is an indication of a inefficient process. I have bough from other proxy sites such as fromjapan and buyee and took them only 4 days after arriving at their warehouse to finish packing a similar package and ship it. If you are planning to buy a guitar, look somewhere is if you don't have the patience to wait for a month or more. 評価
2 out of 5
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ユーザー名Eliza*** 日付2020/10/08 国フィリピン ご意見・ご感想VERY VERY SLOW PACKING PROCESS. It took them 37 days to finish packing. When I got the guitar, I was curious at how they pack it that took them 37 days to pack. The guitar has already a hard case shipped with it to their warehouse. What they did was just wrapped it in bubble wrap and put it in a premade box. I don't understand why this kind of packing will take them 37 days to do it. that is an indication of a inefficient process. I have bough from other proxy sites such as fromjapan and buyee and took them only 4 days after arriving at their warehouse to finish packing a similar package and ship it. If you are planning to buy a guitar, look somewhere is if you don't have the patience to wait for a month or more. 評価
2 out of 5
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ユーザー名Shai 日付2020/10/08 国カナダ ご意見・ご感想Good 評価
5 out of 5
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ユーザー名Lilia*** 日付2020/10/08 国アメリカ ご意見・ご感想Amazing service! Very quick also... I expected it in 2-4 days as mentioned and they did not fail me! 評価
5 out of 5
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ユーザー名Angel 日付2020/10/08 国セルビア ご意見・ご感想Amazing and exactly as in the pic ♡ It’s so cute, thank you! 評価
5 out of 5
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ユーザー名 日付2020/10/07 国シンガポール ご意見・ご感想5 stars 評価
3 out of 5
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ユーザー名 日付2020/10/07 国シンガポール ご意見・ご感想5 stars 評価
3 out of 5
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ユーザー名Karol*** 日付2020/10/07 国リトアニア ご意見・ご感想good service and very careful and safe packing. Very recomend. 評価
5 out of 5
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ユーザー名Karol*** 日付2020/10/07 国リトアニア ご意見・ご感想good service and very careful and safe packing. Very recomend. 評価
5 out of 5
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ユーザー名Karol*** 日付2020/10/07 国リトアニア ご意見・ご感想good service and very careful and safe packing. Packing increases shipping price, but you can't blame it as items arrive very safely. 評価
5 out of 5
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ユーザー名Karol*** 日付2020/10/07 国リトアニア ご意見・ご感想I had to wait for almost 40 days for packing, because created package once it arrived to the warehouse, but that was not the worst case... Apparently item was packed in the very oversized package, that increased shipping price fo 3 times and changed carrier (from EMS to UPS)!!! Took around 10 days to get a normal response why this happened, even after repacking I had to wait very long until the item was sent. It was unexpected and weird.
2 stars is only because ZenMarket staff was friendly and helped to repack.
評価
2 out of 5
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ユーザー名Karol*** 日付2020/10/07 国リトアニア ご意見・ご感想Service was good, packing is very precise and safe. Although I had to wait almost 40 days to prepare the package, due to covid situation it is understandable.
評価
5 out of 5
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ユーザー名 日付2020/10/07 国ベルギー ご意見・ご感想perfect 評価
5 out of 5
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ユーザー名sergi*** 日付2020/10/07 国イタリア ご意見・ご感想perfect 評価
5 out of 5
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ユーザー名Rolan*** 日付2020/10/07 国フィリピン ご意見・ご感想The missing item from my package last time was replaced by ZenMarket but it was only after i proved them that there was a missing item

I had to buy the same item again from another store to prove them that there was a bonus included and it was lost when Zenmarket shipped it to me. (please dont make me do this again when i tell you there is a missing item, Im not a wealthy person so i dont want to purchase 2 same items just to keep proving you there was a missing item)

Shipping time took about 2 weeks before it was sent out. Apparently They are still short on work force so expect delays on packing and shipping items for the time being.
評価
3 out of 5
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