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実際にゼンマーケットをご利用いただいたお客様からのご意見・ご感想や評価をリアルタイムでご覧いただけます。
追跡情報では、ゼンマーケットの倉庫から送り先までの荷物の経路を閲覧することができます。(各種配送追跡サービスへリンク)
荷物の国際発送後にマイアカウントから評価を行うことができます。
ユーザー名 日付 国 ご意見・ご感想 評価 追跡情報
ユーザー名Mika *** 日付2022/07/16 国ハンガリー ご意見・ご感想Thank you! 評価
5 out of 5
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ユーザー名Shai 日付2022/07/16 国カナダ ご意見・ご感想AmaZing 評価
5 out of 5
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ユーザー名Saman*** 日付2022/07/16 国アメリカ ご意見・ご感想It didn't got shipped to me. 評価
5 out of 5
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ユーザー名Paulo*** 日付2022/07/16 国シンガポール ご意見・ご感想Fantastic 評価
5 out of 5
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ユーザー名Russe*** 日付2022/07/16 国オーストラリア ご意見・ご感想Purchased a second hand Seiko Presage that wasn't working upon arrival.
Sent ZenMarket an email to advise that the watch wasn't working.
By the time ZenMarket advised the seller that the item was faulty, it was over 7 days since the purchase.
Seller refused a refund for the cost of repairs $AUD 44.
ZenMarket refused a refund as it isn't their problem (apparently).
I've decided to withdraw all funds in my Zen Market account and never use their service again.
評価
1 out of 5
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ユーザー名Johns*** 日付2022/07/16 国ニュージーランド ご意見・ご感想A+++ 評価
5 out of 5
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ユーザー名kathe*** 日付2022/07/16 国アメリカ ご意見・ご感想Got here safely! 評価
5 out of 5
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ユーザー名 日付2022/07/16 国ニュージーランド ご意見・ご感想Finally got one! 評価
5 out of 5
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ユーザー名ML 日付2022/07/16 国マレーシア ご意見・ご感想This was my #23 shipment since mid 2020, with #24 on its way to me. So far I have no major complaints about Zen Market's services, although sometimes response to queries can be further improved. Their packing is meticulous. I usually order tea, dry food, books and ceramics through ZM, and everything was well packed. Never had any damages except once but that could have been caused by movement during transportation and delivery. Just want to thank the team for providing their services during a time when I couldn't make my yearly trips to JP. While waiting for the Japanese travel restrictions to ease, I look forward to physically shopping there again. But I believe I'd still continue to use ZM services for certain items because it's really convenient and easy. So keep up the good work, ZM! 評価
5 out of 5
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ユーザー名Jerem*** 日付2022/07/16 国アメリカ ご意見・ご感想👍 評価
5 out of 5
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ユーザー名Jerem*** 日付2022/07/16 国グアム ご意見・ご感想👍 評価
5 out of 5
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ユーザー名Kok C*** 日付2022/07/16 国オーストラリア ご意見・ご感想Great service as always. 評価
5 out of 5
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ユーザー名sarah*** 日付2022/07/16 国ニュージーランド ご意見・ご感想Great thank you 評価
5 out of 5
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ユーザー名Eric *** 日付2022/07/16 国カナダ ご意見・ご感想I have used ZenMarket for over 10 packages so far, and will keep using them. I am always impressed with how well everything is dealt with. Communication is extremely well done. Pictures sent on request. You will not see any better packaging else where. Box reinforcement is very worth it. Items are all individually packaged, and bubble wrapped.

I am extremely happy with the service I have received. Thank you to all the hard working employees that make sure my goods get delivered in pristine condition.
評価
5 out of 5
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ユーザー名Matth*** 日付2022/07/16 国アメリカ ご意見・ご感想Awesome condition! Thanks! 評価
5 out of 5
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ユーザー名ASM 日付2022/07/16 国インド ご意見・ご感想Really Good Packaging, Trusted source took good care of the packaging and stuff.Thankyou so much. 評価
5 out of 5
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ユーザー名Meube*** 日付2022/07/15 国フランス ご意見・ご感想Thank you, everything is perfect as usual 評価
5 out of 5
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ユーザー名Timur*** 日付2022/07/15 国カザフスタン ご意見・ご感想only one console worked. Other two consoles didn't work 評価
1 out of 5
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ユーザー名 日付2022/07/15 国シンガポール ご意見・ご感想Bought 6 pairs of boots and all were received in perfect condition. Each shoe box was packed with bubble wrap. And all 6 boxes were well packed into a big box and stuffed with newspaper around the boxes to protect them. 評価
5 out of 5
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ユーザー名Kyle *** 日付2022/07/15 国イギリス ご意見・ご感想Everything arrived perfectly fine once again, thank you very much!! :) 評価
5 out of 5
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