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実際にゼンマーケットをご利用いただいたお客様からのご意見・ご感想や評価をリアルタイムでご覧いただけます。
追跡情報では、ゼンマーケットの倉庫から送り先までの荷物の経路を閲覧することができます。(各種配送追跡サービスへリンク)
荷物の国際発送後にマイアカウントから評価を行うことができます。
ユーザー名 日付 国 ご意見・ご感想 評価 追跡情報
ユーザー名Russe*** 日付2023/02/03 国アメリカ ご意見・ご感想Package arrived in good condition. No complaints. 評価
5 out of 5
追跡情報
ユーザー名Russe*** 日付2023/02/03 国アメリカ ご意見・ご感想Package arrived in good condition. No complaints. 評価
5 out of 5
追跡情報
ユーザー名gospe*** 日付2023/02/03 国イギリス ご意見・ご感想Em it was ok service never expected it to actually take a full month to arrive I would plead to zenmarket please any ties that you have with EVRI/Hermes please cut ties with them you don't know how many times this people lose millions of people's packages especially in the UK and they are not held responsible for what they are doing luckily I don't know what happened but I got my package but I may not be lucky next time I hope you read this feedback and make appropriate steps to mitigate this.

Thanks for your services appreciate it.
評価
3 out of 5
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ユーザー名Saito 日付2023/02/03 国アメリカ ご意見・ご感想Items arrived safely and intact 評価
5 out of 5
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ユーザー名joaki*** 日付2023/02/03 国スウェーデン ご意見・ご感想Got hit with a extra 40$ goods and tax once it hit my country,
Because they did not uploade a digital IOSS number,
i had already paid good and service tax in japan,
fun,,,, waiting 3 months for parcel just to get hit with extra tax
評価
1 out of 5
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ユーザー名 日付2023/02/02 国スイス ご意見・ご感想I have received the package, everything is OK, thanks! 評価
5 out of 5
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ユーザー名Dovyd*** 日付2023/02/02 国リトアニア ご意見・ご感想Great packing, very nice 評価
5 out of 5
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ユーザー名Dovyd*** 日付2023/02/02 国リトアニア ご意見・ご感想Great packing, very nice 評価
5 out of 5
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ユーザー名PCC C*** 日付2023/02/02 国カナダ ご意見・ご感想one of the books got folded over while it was packed. it was not present in the photos of my purchase.

Other than that, I hope you can do better. I paid an extra $1000 yen for my next shipment to be reinforced.
評価
4 out of 5
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ユーザー名Conni*** 日付2023/02/02 国アメリカ ご意見・ご感想Our package has not moved in over a month and a half. Your site is also difficult to navigate. We would love an update or to see our package moving. 評価
1 out of 5
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ユーザー名Vlada*** 日付2023/02/02 国セルビア ご意見・ご感想Exelent 評価
5 out of 5
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ユーザー名Chris*** 日付2023/02/02 国フランス ご意見・ご感想Great service, fast and safe shipping, and always responsive customer service. 評価
5 out of 5
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ユーザー名Chris*** 日付2023/02/02 国フランス ご意見・ご感想Great service, fast and safe shipping, and always responsive customer service. 評価
5 out of 5
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ユーザー名Chris*** 日付2023/02/02 国フランス ご意見・ご感想Great service, fast and safe shipping, and always responsive customer service. 評価
5 out of 5
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ユーザー名Chris*** 日付2023/02/02 国フランス ご意見・ご感想Great service, fast and safe shipping, and always responsive customer service. 評価
5 out of 5
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ユーザー名Chris*** 日付2023/02/02 国フランス ご意見・ご感想Great service, fast and safe shipping, and always responsive customer service. 評価
5 out of 5
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ユーザー名Chris*** 日付2023/02/02 国フランス ご意見・ご感想Great service, fast and safe shipping, and always responsive customer service. 評価
5 out of 5
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ユーザー名 日付2023/02/02 国フィリピン ご意見・ご感想My first package from ZenMarket. Order quickly goes through and the service notifies you once all of your items have arrived on their warehouse. All of my items are complete, well packaged and are in mint condition (considering that they are books). Really glad that I've managed to get a copy of Mika Pikazo's Art Book ^^ Thanks ZenMarket! 評価
5 out of 5
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ユーザー名Wind 日付2023/02/02 国オーストラリア ご意見・ご感想Package got sent back to zm the first time after customs
which meant I had to pay double to shipping despite already paying for it in full the first time.
the "Our company is not responsible for any possible damages or losses of your item during domestic or international delivery. In this event, claims should be addressed to the relevant transportation company. We are not responsible for delays which may occur due to customs procedures of your country." policy is kinda scummy and doesn't help solve any problems for the buyer. which is why I'm giving it a 2 star this time. the items eventually arrived so I'm glad I didn't have to pay for shipping a 3rd time.
評価
2 out of 5
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ユーザー名Brand*** 日付2023/02/02 国アメリカ ご意見・ご感想Great packaging, and shipping. 評価
5 out of 5
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