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実際にゼンマーケットをご利用いただいたお客様からのご意見・ご感想や評価をリアルタイムでご覧いただけます。
追跡情報では、ゼンマーケットの倉庫から送り先までの荷物の経路を閲覧することができます。（各種配送追跡サービスへリンク）
荷物の国際発送後にマイアカウントから評価を行うことができます。
ユーザー名 日付 国 ご意見・ご感想 評価 追跡情報
ユーザー名Chris*** 日付2023/02/14 国フランス ご意見・ご感想great service and safe packing 評価
5 out of 5
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ユーザー名Chris*** 日付2023/02/14 国フランス ご意見・ご感想great service and safe packing 評価
5 out of 5
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ユーザー名Chris*** 日付2023/02/14 国フランス ご意見・ご感想great service and safe packing 評価
5 out of 5
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ユーザー名Nikol*** 日付2023/02/14 国アメリカ ご意見・ご感想Ordered a vital bracelet from japan that came with a bonus imperialdramon promo memory. Got the item and when I checked it the imperialdramon memory wasn't there. Turned out zenmarket didn't check the item to make sure everything that was suppose to be there was included before shipping it out. Contacted them and they claimed that even though it was their job to make sure all items were as described before shipping, it wasn't their job to make sure all items were as described and if I wanted that, I should give them more money to check before shipping it out. They also kept passing the blame to the seller and refused to take any blame for their mistake, saying it wasn't policy to open new items before shipping. Which is fine, but the promo memory was a separate item and it not being there should have been noticed.

I will add, when this was found out, customer service was quick about solving the issue and I did get my promo memory and the items in working condition. 5/5 stars for customer service on that front. 		評価
1 out of 5
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ユーザー名Nikol*** 日付2023/02/14 国アメリカ ご意見・ご感想Ordered a vital bracelet from japan that came with a bonus imperialdramon promo memory. Got the item and when I checked it the imperialdramon memory wasn't there. Turned out zenmarket didn't check the item to make sure everything that was suppose to be there was included before shipping it out. Contacted them and they claimed that even though it was their job to make sure all items were as described before shipping, it wasn't their job to make sure all items were as described and if I wanted that, I should give them more money to check before shipping it out. They also kept passing the blame to the seller and refused to take any blame for their mistake, saying it wasn't policy to open new items before shipping. Which is fine, but the promo memory was a separate item and it not being there should have been noticed.

I will add, when this was found out, customer service was quick about solving the issue and I did get my promo memory and the items in working condition. 5/5 stars for customer service on that front. 		評価
1 out of 5
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ユーザー名Haru *** 日付2023/02/14 国アメリカ ご意見・ご感想amazing packaging 10/10!! 評価
5 out of 5
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ユーザー名Seito 日付2023/02/14 国アメリカ ご意見・ご感想Another successful delivery. I am very pleased with their services! 評価
5 out of 5
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ユーザー名Chris*** 日付2023/02/13 国ギリシャ ご意見・ご感想Great service! I received all my CDs. Everything was well packed. Also the staff is very nice and helpful! 評価
5 out of 5
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ユーザー名Chris*** 日付2023/02/13 国ギリシャ ご意見・ご感想Great service! I received all my CDs. Everything was well packed. Also the staff are very nice and helpful! 評価
5 out of 5
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ユーザー名M 日付2023/02/13 国シンガポール ご意見・ご感想Received! in a very well-packaged parcel 評価
5 out of 5
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ユーザー名H.K 日付2023/02/13 国スイス ご意見・ご感想冬にとくに和食が恋しくなります。生麺のうどんは状態も良く、美味しく頂きました。
確実に届ける配慮なのか、２人の配達員の元サインして受け取りました。		 評価
5 out of 5
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ユーザー名O.B 日付2023/02/13 国イスラエル ご意見・ご感想Great 評価
5 out of 5
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ユーザー名O.B 日付2023/02/13 国イスラエル ご意見・ご感想Great 評価
5 out of 5
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ユーザー名O.B 日付2023/02/13 国イスラエル ご意見・ご感想Great 評価
5 out of 5
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ユーザー名Kiowa 日付2023/02/13 国アメリカ ご意見・ご感想Quick and secure! Got here faster then I thought 評価
5 out of 5
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ユーザー名Kiowa 日付2023/02/13 国アメリカ ご意見・ご感想Quick and secure! 評価
5 out of 5
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ユーザー名kafy 日付2023/02/13 国カナダ ご意見・ご感想10 of 10 :) 評価
5 out of 5
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ユーザー名David*** 日付2023/02/13 国ニュージーランド ご意見・ご感想Parcel arrived after 20 days (expected ~2-3 weeks) in excellent condition, contents were very well-packaged and secure despite delays and weather conditions. I am impressed with the service and look forward to using it again in the near future. 評価
5 out of 5
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ユーザー名 日付2023/02/13 国アメリカ ご意見・ご感想Happy with the service. Everything was packaged wonderfully, thank you so much! 評価
5 out of 5
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ユーザー名IMBL 日付2023/02/13 国カナダ ご意見・ご感想Love it 評価
5 out of 5
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