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実際にゼンマーケットをご利用いただいたお客様からのご意見・ご感想や評価をリアルタイムでご覧いただけます。
追跡情報では、ゼンマーケットの倉庫から送り先までの荷物の経路を閲覧することができます。(各種配送追跡サービスへリンク)
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ユーザー名 日付 ご意見・ご感想 評価 追跡情報
ユーザー名N 日付2023/12/05 ブルガリア ご意見・ご感想Super. 👌 評価
5 out of 5
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ユーザー名Ivan *** 日付2023/12/05 クロアチア ご意見・ご感想Great! 評価
5 out of 5
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ユーザー名Ivan *** 日付2023/12/05 クロアチア ご意見・ご感想Great! 評価
5 out of 5
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ユーザー名Jessi*** 日付2023/12/04 オーストラリア ご意見・ご感想Thank you 評価
5 out of 5
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ユーザー名Jessi*** 日付2023/12/04 オーストラリア ご意見・ご感想Amazing 評価
5 out of 5
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ユーザー名Mike *** 日付2023/12/04 オーストラリア ご意見・ご感想Excellent packaging as always, thanks ZenMarket! 評価
5 out of 5
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ユーザー名AZ 日付2023/12/04 ルーマニア ご意見・ご感想Everything arrived in perfect condition, as always before. Great packing and the same attention to details that ZenMarket is known for since the first parcel. Thing is, my reviews posted on TrustPilot got removed, because they were so positive, they got removed by their team, they couldn't conceive they were 100% true and accurate. Thanks again, ZM! 評価
5 out of 5
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ユーザー名AZ 日付2023/12/04 ルーマニア ご意見・ご感想Everything arrived in perfect condition, as always before. Great packing and the same attention to details that ZenMarket is known for since the first parcel. Thing is, my reviews posted on TrustPilot got removed, because they were so positive, they got removed by their team, they couldn't conceive they were 100% true and accurate. Thanks again, ZM! 評価
5 out of 5
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ユーザー名Shilo*** 日付2023/12/04 アメリカ ご意見・ご感想I ended up diving into the deep end right off the bat, and I gotta say, after receiving my box with no special instructions, everything was packed very well, everything got the same attention to detail. Chose a mid-tier shipping option and it arrived in 2 days (as does everything I order from Japan for some reason).

I am extremely happy for the service ZenMarket provides, and I'd like to thank each and every person who processed and packed all of my items.
評価
5 out of 5
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ユーザー名Red 日付2023/12/04 アメリカ ご意見・ご感想I was wondering why the consolidation process was taking longer than usual, and I also thought that perhaps the price of shipping had gone up when I saw the rates. All my items were in a flat rectangular box that was then put into a much bigger square box excessively filled with used bubble wrap. You could tell the bubble wrap was used b/c there was still washi tape, masking tape, or stickers that read "fragile" stuck to it. There were also lots of empty bubble wrap bags that were torn inside it too. I think these might've been packing materials from other customers' previous orders. There was even two foam peanuts inside that didn't provide any sort of meaningful function either.

There was no reason not to just send me the flat rectangular box since all my items were already in there. I can't understand why they decided to put that box inside a much bigger box before shipping it. It feels like ZenMarket made me pay for extra shipping by sending this much bigger and heavier box filled with their used bubble wrap garbage. I don't mind if packaging is excessive to protect the products, but this excess bordered on malicious intent. It felt like they didn't know how to dispose of their excess packing material, so they sent it all to me and even had the gall to charge me extra for it!

I can't attach photos here, so I'll probably have to share it on social media later to show just how much trash they sent me. I've never been angry at ZenMarket before, but when a company repeatedly emails me to say how much they appreciate and care for their customers only to go and do something like this... It reeks of insincerity! You crossed a line!
評価
1 out of 5
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ユーザー名 日付2023/12/04 アメリカ ご意見・ご感想I was worried about packing so many heavy magazines in one package, but they were all arranged and packed in so neatly! I didn't even have to separate them into two different parcels like I thought I would have to. I'm very satisfied with it! 評価
5 out of 5
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ユーザー名Adria*** 日付2023/12/03 イギリス ご意見・ご感想thanks
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5 out of 5
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ユーザー名eric *** 日付2023/12/03 アメリカ ご意見・ご感想10/10! 評価
5 out of 5
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ユーザー名eric *** 日付2023/12/03 アメリカ ご意見・ご感想10/10! 評価
5 out of 5
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ユーザー名Hitsu*** 日付2023/12/02 スイス ご意見・ご感想Thank you so much!☆ everything arrived safely and nothing is damaged! 評価
5 out of 5
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ユーザー名SRDJA*** 日付2023/12/02 セルビア ご意見・ご感想Everything was ok. 評価
5 out of 5
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ユーザー名SRDJA*** 日付2023/12/02 セルビア ご意見・ご感想Everything was ok. 評価
5 out of 5
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ユーザー名aless*** 日付2023/12/02 イタリア ご意見・ご感想Good packaging & fast delivery 評価
5 out of 5
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ユーザー名Joshu*** 日付2023/12/02 アメリカ ご意見・ご感想Great service as usual! 評価
5 out of 5
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ユーザー名Georg*** 日付2023/12/02 アメリカ ご意見・ご感想excellent packing good job! 評価
5 out of 5
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