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お客様の声

実際にゼンマーケットをご利用いただいたお客様からのご意見・ご感想や評価をリアルタイムでご覧いただけます。
追跡情報では、ゼンマーケットの倉庫から送り先までの荷物の経路を閲覧することができます。(各種配送追跡サービスへリンク)
荷物の国際発送後にマイアカウントから評価を行うことができます。
ユーザー名 日付 国 ご意見・ご感想 評価 追跡情報
ユーザー名Neo 日付2024/12/22 国オーストラリア ご意見・ご感想I have used zenmarket for years now. They always pack parcels with extreme care, featuring generous amounts of protection for the items inside.
They are a legit business who don't cheat their customers. Every item i have received has matched the weight that was reported at the warehouse in Osaka.
Customer service reps are quick, friendly and patient, offering as much help as they can in resolving issues.
Seriously, zenmarket is the best proxy service by far. They are extremely generous with promotions, sometimes even going overtime with their shipping campaigns so people who have lodged parcels late can still benefit.
5/5 would rate higher if i could. Thanks Zen team!!!!!!!!!!!!!!!!!!!!!!
評価
5 out of 5
追跡情報表示する
ユーザー名Neo 日付2024/12/22 国オーストラリア ご意見・ご感想I have used zenmarket for years now. They always pack parcels with extreme care, featuring generous amounts of protection for the items inside.
They are a legit business who don't cheat their customers. Every item i have received has matched the weight that was reported at the warehouse in Osaka.
Customer service reps are quick, friendly and patient, offering as much help as they can in resolving issues.
Seriously, zenmarket is the best proxy service by far. They are extremely generous with promotions, sometimes even going overtime with their shipping campaigns so people who have lodged parcels late can still benefit.
5/5 would rate higher if i could. Thanks Zen team!!!!!!!!!!!!!!!!!!!!!!
評価
5 out of 5
追跡情報表示する
ユーザー名 日付2024/12/22 国フランス ご意見・ご感想Shipping in perfect and secure condition 評価
5 out of 5
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ユーザー名TT 日付2024/12/22 国オランダ ご意見・ご感想Everything arrived well packed and in good order, thank you Zenmarket. 評価
5 out of 5
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ユーザー名Ronwy*** 日付2024/12/21 国オーストラリア ご意見・ご感想Parcel arrived in time, packing this time was not correct, as the handles should be turned into the in-sides of the bags, rather than place on the out-sides of the bags, as it has left handle markes on the leather on the out-side of the bags, really hard to correct the indents. Other-wise Zen offers a great shopping experience. Contact/support staff have amazing contact skills and responses, they go the extra lenght to make shopping an amazing experience, they make ZEN -Market a great company, well done 評価
5 out of 5
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ユーザー名 日付2024/12/21 国カタール ご意見・ご感想I love how all items are carefully packed! Though there seems to be delay from Japan, once it was out for international shipping, it took less than a week for me to get it! Amazing! The customer representatives were patient with my queries and responded promptly. 評価
5 out of 5
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ユーザー名Ivan *** 日付2024/12/21 国ブルガリア ご意見・ご感想Exelent, thanks 評価
5 out of 5
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ユーザー名Otome*** 日付2024/12/21 国アメリカ ご意見・ご感想My package arrives safely and well packaged! Thank you so much!!! 評価
5 out of 5
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ユーザー名Otome*** 日付2024/12/21 国アメリカ ご意見・ご感想When I had an emergency and needed an extension to ship my parcel, Zenmarket was quick to cooperate and allow me a grace period. Thank you always for your wonderful support and excellent shipping! 評価
5 out of 5
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ユーザー名Otome*** 日付2024/12/21 国アメリカ ご意見・ご感想I love using this service and will continue to do so for a long time. I appreciate all that you do! 評価
5 out of 5
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ユーザー名Otome*** 日付2024/12/21 国アメリカ ご意見・ご感想Thank you to Zenmarket customer service team for always being there to provide quick assistance. As always, my package arrived safely and quickly! 評価
5 out of 5
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ユーザー名Otome*** 日付2024/12/21 国アメリカ ご意見・ご感想Thank you for always packing my items with care! Shipping is always fast and efficient <3 評価
5 out of 5
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ユーザー名Otome*** 日付2024/12/21 国アメリカ ご意見・ご感想My package came well protected and without issues! I appreciate the care that Zenmarket puts into shipping my items. Thank you! 評価
5 out of 5
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ユーザー名Zane *** 日付2024/12/21 国アメリカ ご意見・ご感想Very well packaged! 評価
5 out of 5
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ユーザー名Zane *** 日付2024/12/21 国アメリカ ご意見・ご感想Great! 評価
5 out of 5
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ユーザー名Scott*** 日付2024/12/21 国オーストラリア ご意見・ご感想This is the second shipment that I have made with Zenmarket.
I found the experience easy with good communication. The packaging and care is excellent.
I would gladly use the service again. They have a rewards points system and specials so you can save on shipping costs.
Overall this is a tier 1 company to use for freight forwarding Japanese goods overseas.
評価
5 out of 5
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ユーザー名Guill*** 日付2024/12/21 国イギリス ご意見・ご感想Perfect service, thank you so much! 評価
5 out of 5
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ユーザー名AK 日付2024/12/21 国イギリス ご意見・ご感想Arrived well packaged. Outside box was wet due to weather conditions but inside remained dry due to bubble wrap and extra plastic seal. Arrived quick too. 評価
5 out of 5
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ユーザー名Peter*** 日付2024/12/21 国スウェーデン ご意見・ご感想The guitars arrived in great condition :-)

The shipping took 5 months which is way too long, but that can't be blamed on neither Zenmarket nor Japan Post.
評価
5 out of 5
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ユーザー名Dragu*** 日付2024/12/21 国セルビア ご意見・ご感想Great service. 評価
5 out of 5
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