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Feedback & Testimoni Pelanggan

Feedback & Testimoni hanya dapat dipos oleh pengguna terdaftar di ZenMarket yang telah melakukan pembelian melalui layanan kami.
Anda dapat menulis testimoni Anda di Halaman Pesanan.
Nama Tanggal Negara Feedback Penilaian Pelacakan
NamaHolli*** Tanggal09/09/2026 NegaraAmerika Serikat FeedbackGood service without any complaints Penilaian
5 out of 5
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NamaE Tanggal09/09/2026 NegaraAmerika Serikat Feedbackpacked well and everything arrived safely ! Penilaian
5 out of 5
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NamaZeon *** Tanggal09/09/2026 NegaraSingapura FeedbackReceived my parcel today. Great care taken with my package. Thanks you Penilaian
5 out of 5
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NamaAbiga*** Tanggal09/09/2026 NegaraInggris FeedbackThe parcel arrived well packaged, and all my items were well packaged. Zenmarket always leaves me satisfied, and I love how easy it is to get parcels shipped from Japan. Thank you so much! ^_^ Penilaian
5 out of 5
Pelacakan
NamaAlfre*** Tanggal09/09/2026 NegaraAmerika Serikat FeedbackGreat service for US buyers!! Penilaian
5 out of 5
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NamaAlfre*** Tanggal09/09/2026 NegaraAmerika Serikat FeedbackGreat service for US buyers!! Penilaian
5 out of 5
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NamaAlfre*** Tanggal09/09/2026 NegaraAmerika Serikat FeedbackGreat shipper! Penilaian
5 out of 5
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NamaAlfre*** Tanggal09/09/2026 NegaraAmerika Serikat FeedbackGreat shipper! Penilaian
5 out of 5
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NamaAlfre*** Tanggal09/09/2026 NegaraAmerika Serikat FeedbackGreat shipper! Penilaian
5 out of 5
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NamaKo Tanggal09/09/2026 NegaraSpanyol FeedbackPacked very carefully and arrived in perfect condition as usual. ZenMarket never change please I love you ❤️❤️❤️ Penilaian
5 out of 5
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NamaElija*** Tanggal09/09/2026 NegaraAmerika Serikat Feedback5th ZenMarket haul, honestly they never seize to amaze me with how secure packages are and how fast they get shipped. This particular haul was larger than my previous ones, but I can really tell the staff take so much care in individually wrapping everything in the safest way possible. Took lest than a week to arrive to my house via FedEx. Exterior of box was a bit beat up, but nothing was missing and nothing was damaged. Just excellent. Penilaian
5 out of 5
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NamaJaedy*** Tanggal09/09/2026 NegaraAmerika Serikat FeedbackEverything was great! The package came with everything and I’m very satisfied. Penilaian
5 out of 5
PelacakanLihat Halaman
NamaChris*** Tanggal09/09/2026 NegaraPerancis Feedbackgreat customer service, fast and safe shipping Penilaian
5 out of 5
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NamaLachl*** Tanggal09/09/2026 NegaraInggris Feedbackvery fast, packed securely and came in great condition! Penilaian
5 out of 5
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NamaHD Tanggal09/09/2026 NegaraAmerika Serikat FeedbackZenMarket successfully purchased my AYURA hand cream from the official Japanese website and shipped it safely. Overall, the service worked as expected.
However, there are two areas that could be improved:
1. I was asked to change the shipping method from FedEx FICP to EMS without any explanation. A brief reason (for example, carrier restrictions on cosmetics) would have avoided unnecessary confusion.
2. After changing the shipping method, my parcel remained in “Packing in Process” for about five days. Customer support replied that the warehouse was busy, but could not provide even a rough estimate of when packing would be completed. Better communication and estimated processing times would greatly improve the customer experience.
Overall, I would use ZenMarket again, but I hope you improve communication during order processing.
 Penilaian
4 out of 5
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NamaMicha*** Tanggal08/09/2026 NegaraAmerika Serikat FeedbackAwesome!!! Penilaian
5 out of 5
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NamaJon B*** Tanggal08/09/2026 NegaraInggris FeedbackGood service Penilaian
5 out of 5
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NamaAlexa*** Tanggal08/09/2026 NegaraNorwegia FeedbackZenmarket packages your items very securely and shipping was fast! Penilaian
5 out of 5
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NamaGaret*** Tanggal08/09/2026 NegaraIrlandia FeedbackI never recieved this item. I understand that it may take time but I have not recieved it. Penilaian
1 out of 5
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NamaDina *** Tanggal08/09/2026 NegaraAmerika Serikat FeedbackMy package is held at customs and I messaged someone yesterday saying Zenmarket got an email regarding the missing watch bracket from UPS and they have to fill it out for my package to be released though I got no response Penilaian
1 out of 5
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