서브컬쳐 패션 스토어 10% 할인 10월 12일 ~ 10월 31일 (JST) 쇼핑하기
검색이력 검색이력 삭제

고객 피드백 및 사용후기

피드백 및 이용 후기는 저희 젠마켓의 서비스를 통해 실제로 구매를 하신 등록고객님들만 남기실 수 있습니다.
"결제" 페이지에서 사용후기를 남기실 수 있습니다.
이름 작성일자 국가 피드백 별점 배송추적
이름Ketan*** 작성일자2025-06-20 국가인도 피드백Very good packing safety received
Thank you so much
별점
5 out of 5
배송추적새 창에서 보기
이름Jesse*** 작성일자2025-06-19 국가필리핀 제도 피드백I have purchased many....
I am satisfied
Thank you
별점
5 out of 5
배송추적새 창에서 보기
이름Nicol*** 작성일자2025-06-19 국가영국 피드백Parcel arrived with a big hole in, exterior could have been reinforced a bit better with some more tape

Thankfully items inside were packaged well and we’ve had no rain

If the items were more susceptible to damage from weather and we had our usual rain, could have been an issue but thankfully all arrived intact
별점
4 out of 5
배송추적새 창에서 보기
이름Peter*** 작성일자2025-06-19 국가미국 피드백Great transaction easy and quick, items as described 별점
5 out of 5
배송추적새 창에서 보기
이름Peter*** 작성일자2025-06-19 국가미국 피드백Great transaction easy and quick, items as described 별점
5 out of 5
배송추적새 창에서 보기
이름Simon*** 작성일자2025-06-19 국가호주 피드백
I’ve been a regular user of ZenMarket and generally appreciated their service — until now. My recent experience with Parcel #27 was deeply disappointing and has made me seriously reconsider using them again.

Despite providing clear and specific packing instructions, which I’ve always done for previous parcels, ZenMarket ignored my directions and pushed for a reinforcement option I hadn’t requested. As a result, I was forced to pay over ¥4,000 in extra fees, even though I had already specified how I wanted the items packed. Their explanation was vague and dismissive, with no real acknowledgment of my submitted instructions.

In addition, the processing time far exceeded their stated policy of 2–3 working days after payment. The parcel remained unshipped for an extended period with no proactive updates. The excuse? That it was created on a Saturday — yet I’ve had other weekend parcels processed without issue.

Adding to the frustration, a promotional discount (SUMMER2025) was launched shortly after I paid for international shipping. I asked if it could be applied, but they refused — no flexibility, no recognition of customer loyalty.

This experience left me feeling ignored, overcharged, and undervalued. Customer service was robotic and unwilling to properly investigate or resolve the situation. For a service I’ve trusted with high-value items, this was a huge letdown.

I expected better care, consistency, and accountability — and sadly, ZenMarket failed on all fronts.
별점
1 out of 5
배송추적새 창에서 보기
이름Salsa 작성일자2025-06-19 국가말레이시아 피드백Trusted and great proxy shopping service!

"Package received, mission accomplished! Thanks!"
별점
5 out of 5
배송추적새 창에서 보기
이름Mika *** 작성일자2025-06-19 국가헝가리 피드백Thank you! 별점
5 out of 5
배송추적새 창에서 보기
이름Mike *** 작성일자2025-06-19 국가호주 피드백Perfect, as always! 별점
5 out of 5
배송추적새 창에서 보기
이름Moe A*** 작성일자2025-06-19 국가카타르 피드백Outstanding quality and delivery by zenmarket.
I couldn’t recommend this enough
별점
5 out of 5
배송추적새 창에서 보기
이름Andy 작성일자2025-06-19 국가캐나다 피드백Very well packaged, arrived in perfect condition. 별점
5 out of 5
배송추적새 창에서 보기
이름Orlan*** 작성일자2025-06-19 국가필리핀 제도 피드백Fast shipping excellent items 별점
5 out of 5
배송추적새 창에서 보기
이름Orlan*** 작성일자2025-06-19 국가필리핀 제도 피드백Fast shipping excellent items 별점
5 out of 5
배송추적새 창에서 보기
이름 작성일자2025-06-19 국가버진아일랜드(미국) 피드백lovely package ! i only have one issue but it is not related to zenmarket but rather me and usps. other than that, amazing ! 별점
5 out of 5
배송추적새 창에서 보기
이름Rober*** 작성일자2025-06-19 국가미국 피드백Thank you 별점
5 out of 5
배송추적새 창에서 보기
이름Kayli*** 작성일자2025-06-19 국가미국 피드백Fast and easy! 별점
5 out of 5
배송추적새 창에서 보기
이름Danie*** 작성일자2025-06-19 국가영국 피드백Package arrived safely and fast, also the reinforcement on the packaging was very strong. 별점
5 out of 5
배송추적새 창에서 보기
이름Peppe*** 작성일자2025-06-19 국가미국 피드백Overall process of buying and having my items combined into one package was streamlined and simple. Shipping was relatively inexpensive and items came in great condition. Would recommend. 별점
5 out of 5
배송추적새 창에서 보기
이름arisa*** 작성일자2025-06-19 국가태국 피드백very good 별점
5 out of 5
배송추적새 창에서 보기
이름Dagen*** 작성일자2025-06-18 국가미국 피드백I don’t understand why this package have never been posted to my location but it just sent back to zenmarket after a month. 별점
1 out of 5
배송추적새 창에서 보기