| 이름 |
작성일자 |
국가 |
피드백 |
별점 |
배송추적 |
| 이름Dudu *** |
작성일자2026-07-11 |
국가남아프리카 |
피드백Thank you so much ZenMarket, my two bromides have arrived safely to my country South Africa, thank you so much for helping me buy merch of my beloved oshi, so glad I discovered ZenMarket, your customer service is excellent, will continue to use your wonderful proxy service from no on. |
별점
5 out of 5
|
배송추적 |
| 이름BD |
작성일자2026-07-11 |
국가미국 |
피드백Excellent, start to finish. Everything went smoothly and exactly as indicated on the ZenMarket site. The instructions and notifications were accurate, timely, easy to follow and set realistic expectations. The items were professionally packaged and all arrived in absolutely perfect condition. No issues whatsoever and I couldn't be more pleased. Thank you! |
별점
5 out of 5
|
배송추적새 창에서 보기 |
| 이름Lachl*** |
작성일자2026-07-11 |
국가영국 |
피드백very quick and good ! |
별점
5 out of 5
|
배송추적 |
| 이름Lachl*** |
작성일자2026-07-11 |
국가영국 |
피드백very quick and good ! |
별점
5 out of 5
|
배송추적 |
| 이름Lachl*** |
작성일자2026-07-11 |
국가영국 |
피드백very quick and good ! |
별점
5 out of 5
|
배송추적 |
| 이름Walee*** |
작성일자2026-07-11 |
국가사우디 아라비아 |
피드백Dear ZenMarket Customer Service,
I am writing to express my dissatisfaction with the response I received from your staff member, Liubava, regarding the delay of my shipment.
I clearly explained that the delay was caused solely by an internal mistake and miscommunication within DHL. However, the response I received appeared to be a generic template stating that delays are expected in international shipping due to customs or clearance procedures. This explanation does not apply to my case and suggests that the shipment details were not properly reviewed.
The shipment arrived at the local DHL facility, completed customs inspection and clearance, and was sent out for delivery within an acceptable timeframe. DHL also attempted delivery to my address. However, the driver returned the shipment to the local DHL facility because of an internal communication error within DHL. Therefore, the delay was not related to customs clearance or international shipping procedures.
I have already raised this concern with ZenMarket and expected the matter to be reviewed carefully. Receiving a general automated-style response without addressing the specific facts of the case is neither helpful nor professional.
Please review the shipment timeline and my previous correspondence properly, and provide a clear response that directly addresses the actual cause of the delay. I also request that this issue be formally raised with DHL, as the delay resulted from the actions of their staff. |
별점
1 out of 5
|
배송추적새 창에서 보기 |
| 이름Lulu |
작성일자2026-07-11 |
국가미국 |
피드백Super well packaged. Everything was great. |
별점
5 out of 5
|
배송추적 |
| 이름Elaka |
작성일자2026-07-11 |
국가몽골리아 |
피드백I received my parcel smoothly and fast. |
별점
5 out of 5
|
배송추적 |
| 이름Stefa*** |
작성일자2026-07-10 |
국가세르비아 |
피드백Superb service |
별점
5 out of 5
|
배송추적 |
| 이름Aizol*** |
작성일자2026-07-10 |
국가말레이시아 |
피드백mantap |
별점
5 out of 5
|
배송추적 |
| 이름Dragu*** |
작성일자2026-07-10 |
국가세르비아 |
피드백Great service. |
별점
5 out of 5
|
배송추적 |
| 이름Taras*** |
작성일자2026-07-10 |
국가우크라이나 |
피드백First, compared with Buyee, it takes much more time for every step: purchasing, delivery to the warehouse, and shipping from the warehouse. Second, I paid 26,334 JPY for the item with a 12% discount, but the invoice and the parcel do not include the discount and show the full value of 29,925 JPY. In Ukraine, you have to pay customs duties if a parcel costs more than 150 EUR (around 27,000 JPY). That means the parcel will get stuck at customs, and I’ll need to prove that I paid less than the declared amount. It’s really disappointing. |
별점
1 out of 5
|
배송추적새 창에서 보기 |
| 이름al |
작성일자2026-07-10 |
국가영국 |
피드백All good and well packed. It took 2 1/2 months to get to the UK. |
별점
5 out of 5
|
배송추적 |
| 이름Kamra*** |
작성일자2026-07-10 |
국가파키스탄 |
피드백Thank you! I have received the guitar. It was packed robustly and completed the journey safe and sound. I will definitely purchase in future, assured that my item will be packed and processed professionally. |
별점
5 out of 5
|
배송추적 |
| 이름Kusta*** |
작성일자2026-07-10 |
국가인도네시아 |
피드백Thanks, I’ll always keep an eye on it |
별점
5 out of 5
|
배송추적 |
| 이름komei*** |
작성일자2026-07-10 |
국가홍콩 |
피드백Good+ |
별점
5 out of 5
|
배송추적 |
| 이름 |
작성일자2026-07-10 |
국가카자흐스탄 |
피드백I want to thank Zenmarket and all of its employees for providing such a wonderful service. Every item was in good condition. The parcel was packed well and arrived quickly. |
별점
5 out of 5
|
배송추적 |
| 이름SCARe*** |
작성일자2026-07-10 |
국가말레이시아 |
피드백Exellent! Good condition and well kept. |
별점
5 out of 5
|
배송추적 |
| 이름naomi*** |
작성일자2026-07-10 |
국가캐나다 |
피드백i love all my goodies! |
별점
5 out of 5
|
배송추적 |
| 이름Ko |
작성일자2026-07-10 |
국가미국 |
피드백Arrived super quickly! Everything was wrapped very well, with no damage or issues with the product. The package even included a cute box-kun acrylic keychain! |
별점
5 out of 5
|
배송추적 |