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Feedback & Testimoni Pelanggan

Feedback & Testimoni hanya dapat dipos oleh pengguna terdaftar di ZenMarket yang telah melakukan pembelian melalui layanan kami.
Anda dapat menulis testimoni Anda di Halaman Pesanan.
Nama Tanggal Negara Feedback Penilaian Pelacakan
NamaRizal*** Tanggal20/06/2025 NegaraMalaysia FeedbackGood.. Penilaian
5 out of 5
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NamaIvan Tanggal20/06/2025 NegaraAmerika Serikat Feedbackbest proxy website to buy figure from Japan, great customer service, great and secure pacaking i would recommend any to use zenmarket Penilaian
5 out of 5
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Namaislan*** Tanggal20/06/2025 NegaraInggris Feedbackperfect as always. i even had delicate paper goods and not one item was damaged. Penilaian
5 out of 5
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NamaOleg *** Tanggal20/06/2025 NegaraUkraina FeedbackThanks. Penilaian
5 out of 5
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NamaOleg *** Tanggal20/06/2025 NegaraUkraina FeedbackThanks. Penilaian
5 out of 5
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NamaOleg *** Tanggal20/06/2025 NegaraUkraina FeedbackThanks. Penilaian
5 out of 5
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NamaOleg *** Tanggal20/06/2025 NegaraUkraina FeedbackThanks. Penilaian
5 out of 5
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NamaKetan*** Tanggal20/06/2025 NegaraIndia FeedbackVery good packing safety received
Thank you so much 		Penilaian
5 out of 5
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NamaJesse*** Tanggal19/06/2025 NegaraFilipina FeedbackI have purchased many....
I am satisfied
Thank you 		Penilaian
5 out of 5
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NamaNicol*** Tanggal19/06/2025 NegaraInggris FeedbackParcel arrived with a big hole in, exterior could have been reinforced a bit better with some more tape

Thankfully items inside were packaged well and we’ve had no rain

If the items were more susceptible to damage from weather and we had our usual rain, could have been an issue but thankfully all arrived intact 		Penilaian
4 out of 5
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NamaPeter*** Tanggal19/06/2025 NegaraAmerika Serikat FeedbackGreat transaction easy and quick, items as described Penilaian
5 out of 5
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NamaPeter*** Tanggal19/06/2025 NegaraAmerika Serikat FeedbackGreat transaction easy and quick, items as described Penilaian
5 out of 5
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NamaSimon*** Tanggal19/06/2025 NegaraAustralia Feedback
I’ve been a regular user of ZenMarket and generally appreciated their service — until now. My recent experience with Parcel #27 was deeply disappointing and has made me seriously reconsider using them again.

Despite providing clear and specific packing instructions, which I’ve always done for previous parcels, ZenMarket ignored my directions and pushed for a reinforcement option I hadn’t requested. As a result, I was forced to pay over ¥4,000 in extra fees, even though I had already specified how I wanted the items packed. Their explanation was vague and dismissive, with no real acknowledgment of my submitted instructions.

In addition, the processing time far exceeded their stated policy of 2–3 working days after payment. The parcel remained unshipped for an extended period with no proactive updates. The excuse? That it was created on a Saturday — yet I’ve had other weekend parcels processed without issue.

Adding to the frustration, a promotional discount (SUMMER2025) was launched shortly after I paid for international shipping. I asked if it could be applied, but they refused — no flexibility, no recognition of customer loyalty.

This experience left me feeling ignored, overcharged, and undervalued. Customer service was robotic and unwilling to properly investigate or resolve the situation. For a service I’ve trusted with high-value items, this was a huge letdown.

I expected better care, consistency, and accountability — and sadly, ZenMarket failed on all fronts.		 Penilaian
1 out of 5
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NamaSalsa Tanggal19/06/2025 NegaraMalaysia FeedbackTrusted and great proxy shopping service!

"Package received, mission accomplished! Thanks!"		 Penilaian
5 out of 5
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NamaMika *** Tanggal19/06/2025 NegaraHongary FeedbackThank you! Penilaian
5 out of 5
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NamaMike *** Tanggal19/06/2025 NegaraAustralia FeedbackPerfect, as always! Penilaian
5 out of 5
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NamaMoe A*** Tanggal19/06/2025 NegaraQatar FeedbackOutstanding quality and delivery by zenmarket.
I couldn’t recommend this enough		 Penilaian
5 out of 5
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NamaAndy Tanggal19/06/2025 NegaraKanada FeedbackVery well packaged, arrived in perfect condition. Penilaian
5 out of 5
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NamaOrlan*** Tanggal19/06/2025 NegaraFilipina FeedbackFast shipping excellent items Penilaian
5 out of 5
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NamaOrlan*** Tanggal19/06/2025 NegaraFilipina FeedbackFast shipping excellent items Penilaian
5 out of 5
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