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Feedback & Testimoni Pelanggan

Feedback & Testimoni hanya dapat dipos oleh pengguna terdaftar di ZenMarket yang telah melakukan pembelian melalui layanan kami.
Anda dapat menulis testimoni Anda di Halaman Pesanan.
Nama Tanggal Negara Feedback Penilaian Pelacakan
NamaOlin *** Tanggal12/11/2025 NegaraAmerika Serikat FeedbackVery prompt shipping and well packed. Penilaian
5 out of 5
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NamaOlin *** Tanggal12/11/2025 NegaraAmerika Serikat FeedbackVery prompt shipping and well packed. Penilaian
5 out of 5
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Nama Tanggal12/11/2025 NegaraAustralia FeedbackVery well packed, very happy with service. Penilaian
5 out of 5
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NamaDanie*** Tanggal12/11/2025 NegaraInggris FeedbackItems arrived safely Penilaian
5 out of 5
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NamaRichi*** Tanggal12/11/2025 NegaraIndonesia FeedbackI would like to express my appreciation for ZenMarket’s service in shipping electronic goods to Indonesia through DHL.

The repacking facility provided by ZenMarket has proven to be very effective in ensuring that the items arrived in Indonesia in excellent condition, safe and intact.

What I value most is that the item names on the invoice have been carefully adjusted to match the customs declaration format, rather than simply using the product names from auction listings. This accuracy is crucial for customs clearance, as it reduces the risk of misinterpretation, unnecessary delays, or reassessment of customs value.

Suggestion for Improvement: I strongly recommend ZenMarket to provide a dedicated public webpage (accessible via link) that can be shared with customs authorities and couriers (such as DHL). This page should include:

The official invoice with item names aligned with customs declaration requirements

Detailed pricing per item

Local shipping costs from the seller to ZenMarket’s warehouse

Service fees and transaction charges

Such a feature would greatly facilitate customs verification and accelerate the release process of shipments in the destination country.

Thank you for the professional and responsive service. I look forward to ZenMarket continuing to improve its facilities for international users, especially those facing import regulations like in Indonesia.
-=-=-=-
ZenMarketのDHLを通じた電子機器の発送サービスに感謝いたします。

ZenMarketが提供する再梱包サービスは非常に効果的であり、商品はインドネシアに安全かつ良好な状態で到着しました。

特に評価している点は、インボイス上の商品名がオークションサイトの表記ではなく、税関申告用の形式に合わせて正確に調整されていることです。この対応は税関での通関手続きにおいて非常に重要であり、誤解や不要な遅延、課税価格の再評価のリスクを減らすことができます。

改善提案: ZenMarketには、税関当局や配送業者（DHLなど）がアクセスできる専用の公開ウェブページ（リンク形式）を提供していただきたいです。このページには以下を含めるべきです：

税関申告に対応した商品名を記載した公式インボイス

各商品の詳細価格

出品者からZenMarket倉庫までの国内送料

サービス料や取引手数料

このような機能は、税関での確認を大幅に容易にし、輸入国での通関・引き渡しプロセスを迅速化することにつながります。

迅速かつプロフェッショナルなサービスに感謝いたします。今後も、特にインドネシアのように輸入規制が厳しい国のユーザーにとって利便性が高まるよう、ZenMarketのさらなる改善を期待しています。

敬具 Richic Octavianus Sumual インドネシア・ゴロンタロ		 Penilaian
5 out of 5
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NamaDario*** Tanggal12/11/2025 NegaraSpanyol Feedback¡En perfecto estado! Penilaian
5 out of 5
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Namachris*** Tanggal11/11/2025 NegaraAmerika Serikat FeedbackWELL PACKAGED, FASTEST SHIP IVE EVER HAD. THANKS Penilaian
5 out of 5
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NamaMouse*** Tanggal11/11/2025 NegaraPolandia Feedbackwonderful Penilaian
5 out of 5
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NamaSalsa Tanggal11/11/2025 NegaraMalaysia Feedback-Secure & Reliable Packaging-
"My items were packed with lots of care and were provided with free bubble wrap. Excellent protection for every package consolidation." 		Penilaian
5 out of 5
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NamaKok C*** Tanggal11/11/2025 NegaraAustralia FeedbackAmazing service!! Penilaian
5 out of 5
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NamaKok C*** Tanggal11/11/2025 NegaraAustralia FeedbackAmazing service!! Penilaian
5 out of 5
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NamaFrank*** Tanggal11/11/2025 NegaraAmerika Serikat FeedbackAs always thank you for making sure my packages are safe and undamaged. Penilaian
5 out of 5
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NamaYessi*** Tanggal11/11/2025 NegaraIndonesia FeedbackThe package has landed safely. The quality so good, they’re clean and very good condition. Thank you Penilaian
5 out of 5
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NamaThoma*** Tanggal11/11/2025 NegaraAustralia Feedbackhello i would like to know if it is possible to have the driver leave these parcels in a safe place rather than me having to be home as it can be inconvenient as they dont always arrive when supposed to . thank you Penilaian
5 out of 5
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NamaMarco*** Tanggal11/11/2025 NegaraMeksiko FeedbackRecibi mi paquete en buen estado, el tiempo fue aceptable. Penilaian
5 out of 5
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NamaNick *** Tanggal11/11/2025 NegaraAmerika Serikat FeedbackThank you so much!! My first order went incredibly smooth!! What you guys do is so important and incredible! Thank you! Penilaian
5 out of 5
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NamaEduar*** Tanggal11/11/2025 NegaraAmerika Serikat FeedbackPretty satisfied with the service as a whole; the packaging and shipping was decent. The bidding system was also realiable and updated consistently.
Zenmarket is currently my favorite proxy and I'll continue to use them.		 Penilaian
5 out of 5
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NamaIgnac*** Tanggal11/11/2025 NegaraArgentina FeedbackAll OK Penilaian
5 out of 5
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NamaPeteR Tanggal11/11/2025 NegaraJerman FeedbackAlles super gelaufen, wie gewohnt von ZenMarket. Penilaian
5 out of 5
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Namahypho Tanggal11/11/2025 NegaraAustralia Feedbackwatch was in better description than described. postage and communication effortless. sent by DHL and arrived 3 days later. perfect. Penilaian
5 out of 5
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