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Feedback & Testimoni Pelanggan

Feedback & Testimoni hanya dapat dipos oleh pengguna terdaftar di ZenMarket yang telah melakukan pembelian melalui layanan kami.
Anda dapat menulis testimoni Anda di Halaman Pesanan.
Nama Tanggal Negara Feedback Penilaian Pelacakan
NamaMoham*** Tanggal15/03/2021 NegaraMalaysia FeedbackItem arrived safely. Item as expected.👍👍 Penilaian
5 out of 5
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NamaAlex *** Tanggal15/03/2021 NegaraAustralia FeedbackVery pleased with the service, All answers were answered fast and with fine detail. Penilaian
5 out of 5
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Namadara *** Tanggal15/03/2021 NegaraKamboja Feedbackalready received. Penilaian
5 out of 5
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Nama Tanggal15/03/2021 NegaraAmerika Serikat FeedbackThank you! very impressed with the packaging! packed properly and sturdy.
I will use this service again very soon and highly recommend this to anyone that is looking to import anything from japan.		 Penilaian
5 out of 5
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Nama Tanggal15/03/2021 NegaraMalaysia FeedbackFast shipping, lovely item in great condition. thank you. Penilaian
5 out of 5
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NamaNatha*** Tanggal15/03/2021 NegaraAustralia FeedbackUPS are horrible to deal with Penilaian
3 out of 5
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NamaShai Tanggal15/03/2021 NegaraKanada FeedbackAmazing Penilaian
5 out of 5
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NamaChiar*** Tanggal15/03/2021 NegaraItalia FeedbackPerfect! Penilaian
5 out of 5
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NamaOfer *** Tanggal15/03/2021 NegaraIsrael FeedbackThe guitar arrived just like in the pictures. The excellent packaging took 3 months to ship by sea, but it's worth the wait. Amazing guitar and excellent packaging.
I m very happy

Best regards Ofer perez		 Penilaian
5 out of 5
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NamaMuham*** Tanggal15/03/2021 NegaraPakistan FeedbackVery good service. I got the items in time and well packed.
Keep it up.
Regards		 Penilaian
5 out of 5
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NamaVasil*** Tanggal14/03/2021 NegaraYunani FeedbackEverything was amazing Penilaian
5 out of 5
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NamaMeube*** Tanggal14/03/2021 NegaraPerancis FeedbackGreat service Penilaian
5 out of 5
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NamaJohan*** Tanggal14/03/2021 NegaraSwedia FeedbackVery smooth byuing from here! Good communication, fast shipping, good prices! Thanks from Sweden!! Penilaian
5 out of 5
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NamaMaria Tanggal14/03/2021 NegaraPolandia FeedbackGreat service, the package arrived quickly and in perfect condition! Penilaian
5 out of 5
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NamaMargu*** Tanggal14/03/2021 NegaraSelandia Baru FeedbackUnfortunately, this has been one of the bad experiences I've had in regards to receiving a parcel from Zenmarket. A friend and I purchased products through this service and everything was flowing fine up until after the parcel was shipped out. Tracking halted once the parcel arrived in our country's postage depot. What follows is having to wait 3 months, even after paying for EMS postage for fast delivery, just to receive our parcel. There were lots of back and forth between the local postage and us, and occasionally contacting Zenmarket about the updates. Thankfully, Zenmarket was prompt in their communication during this time, but when it came to finally launching an investigation into the parcel, there was barely any communication and updates. After waiting 3 months and finally receiving our parcel (after being sent an email from our local post about it), we discovered that the parcel had been completely water damaged and the box stripped of its original addresses/supporting documents (which had caused the extreme delay in the first place). The contents of the parcel were thankfully safe, however they stunk of moisture and there was black mold growing on the inside of the parcel and causing damage to any paper posters that hadn't been wrapped in plastic. The parcel had also been wrapped completely in duct tape. Despite waiting 3 months for this parcel and having the parcel arrive in such a bad condition, I was informed I was unable to get a refund on the shipping costs as JapanPost cannot proceed with investigations after 4 months (this annoyingly couldn’t be avoided as our parcel had taken 3 months to just arrive), and that Japanpost couldn’t make claims about damaged packaging. Overall, this experience wasn’t pleasant. We were happy with Zenmarket’s communication but when it came to launching an investigation, the process was extremely slow and we barely heard from them. It wasn’t until we reached out to our local post yet again did we finally get updates on what had happened to our parcel. It is also unclear what the cause was for the water damage and what happened to the original labels. It’s unfortunate that the parcel arrived in this condition and it puts us off from ordering from Zenmarket again in the future as we’re concerned about this situation happening again. Penilaian
2 out of 5
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NamaManue*** Tanggal14/03/2021 NegaraJerman FeedbackThanks Penilaian
5 out of 5
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NamaManue*** Tanggal14/03/2021 NegaraJerman FeedbackThanks Penilaian
5 out of 5
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NamaPaweł*** Tanggal14/03/2021 NegaraPolandia FeedbackA professional company that takes its customers seriously. Inexpensive and fast shipping. A small commission for the service. I highly recommend. Penilaian
5 out of 5
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Namajonal*** Tanggal14/03/2021 NegaraNorwegia FeedbackTop notch as always Penilaian
5 out of 5
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Namajonal*** Tanggal14/03/2021 NegaraNorwegia FeedbackTop notch as always Penilaian
5 out of 5
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