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Feedback & Testimoni Pelanggan

Feedback & Testimoni hanya dapat dipos oleh pengguna terdaftar di ZenMarket yang telah melakukan pembelian melalui layanan kami.
Anda dapat menulis testimoni Anda di Halaman Pesanan.
Nama Tanggal Negara Feedback Penilaian Pelacakan
NamaChris*** Tanggal14/02/2023 NegaraPerancis Feedbackgreat service and safe packing Penilaian
5 out of 5
Pelacakan
NamaNikol*** Tanggal14/02/2023 NegaraAmerika Serikat FeedbackOrdered a vital bracelet from japan that came with a bonus imperialdramon promo memory. Got the item and when I checked it the imperialdramon memory wasn't there. Turned out zenmarket didn't check the item to make sure everything that was suppose to be there was included before shipping it out. Contacted them and they claimed that even though it was their job to make sure all items were as described before shipping, it wasn't their job to make sure all items were as described and if I wanted that, I should give them more money to check before shipping it out. They also kept passing the blame to the seller and refused to take any blame for their mistake, saying it wasn't policy to open new items before shipping. Which is fine, but the promo memory was a separate item and it not being there should have been noticed.

I will add, when this was found out, customer service was quick about solving the issue and I did get my promo memory and the items in working condition. 5/5 stars for customer service on that front.
Penilaian
1 out of 5
Pelacakan
NamaNikol*** Tanggal14/02/2023 NegaraAmerika Serikat FeedbackOrdered a vital bracelet from japan that came with a bonus imperialdramon promo memory. Got the item and when I checked it the imperialdramon memory wasn't there. Turned out zenmarket didn't check the item to make sure everything that was suppose to be there was included before shipping it out. Contacted them and they claimed that even though it was their job to make sure all items were as described before shipping, it wasn't their job to make sure all items were as described and if I wanted that, I should give them more money to check before shipping it out. They also kept passing the blame to the seller and refused to take any blame for their mistake, saying it wasn't policy to open new items before shipping. Which is fine, but the promo memory was a separate item and it not being there should have been noticed.

I will add, when this was found out, customer service was quick about solving the issue and I did get my promo memory and the items in working condition. 5/5 stars for customer service on that front.
Penilaian
1 out of 5
Pelacakan
NamaHaru *** Tanggal14/02/2023 NegaraAmerika Serikat Feedbackamazing packaging 10/10!! Penilaian
5 out of 5
PelacakanLihat Halaman
NamaSeito Tanggal14/02/2023 NegaraAmerika Serikat FeedbackAnother successful delivery. I am very pleased with their services! Penilaian
5 out of 5
PelacakanLihat Halaman
NamaChris*** Tanggal13/02/2023 NegaraYunani FeedbackGreat service! I received all my CDs. Everything was well packed. Also the staff is very nice and helpful! Penilaian
5 out of 5
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NamaChris*** Tanggal13/02/2023 NegaraYunani FeedbackGreat service! I received all my CDs. Everything was well packed. Also the staff are very nice and helpful! Penilaian
5 out of 5
Pelacakan
NamaM Tanggal13/02/2023 NegaraSingapura FeedbackReceived! in a very well-packaged parcel Penilaian
5 out of 5
PelacakanLihat Halaman
NamaO.B Tanggal13/02/2023 NegaraIsrael FeedbackGreat Penilaian
5 out of 5
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NamaO.B Tanggal13/02/2023 NegaraIsrael FeedbackGreat Penilaian
5 out of 5
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NamaO.B Tanggal13/02/2023 NegaraIsrael FeedbackGreat Penilaian
5 out of 5
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NamaKiowa Tanggal13/02/2023 NegaraAmerika Serikat FeedbackQuick and secure! Got here faster then I thought Penilaian
5 out of 5
PelacakanLihat Halaman
NamaKiowa Tanggal13/02/2023 NegaraAmerika Serikat FeedbackQuick and secure! Penilaian
5 out of 5
PelacakanLihat Halaman
Namakafy Tanggal13/02/2023 NegaraKanada Feedback10 of 10 :) Penilaian
5 out of 5
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NamaDavid*** Tanggal13/02/2023 NegaraSelandia Baru FeedbackParcel arrived after 20 days (expected ~2-3 weeks) in excellent condition, contents were very well-packaged and secure despite delays and weather conditions. I am impressed with the service and look forward to using it again in the near future. Penilaian
5 out of 5
PelacakanLihat Halaman
Nama Tanggal13/02/2023 NegaraAmerika Serikat FeedbackHappy with the service. Everything was packaged wonderfully, thank you so much! Penilaian
5 out of 5
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NamaFaisa*** Tanggal13/02/2023 NegaraSingapura FeedbackDONE Penilaian
5 out of 5
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NamaFaisa*** Tanggal13/02/2023 NegaraSingapura FeedbackDONE Penilaian
5 out of 5
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NamaFaisa*** Tanggal13/02/2023 NegaraSingapura FeedbackDONE Penilaian
5 out of 5
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NamaFaisa*** Tanggal13/02/2023 NegaraSingapura FeedbackDONE Penilaian
5 out of 5
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