| Nama |
Tanggal |
Negara |
Feedback |
Penilaian |
Pelacakan |
| NamaJohn *** |
Tanggal11/07/2026 |
NegaraAmerika Serikat |
FeedbackFantastic packaging, delivered in perfect shape! Thanks!! |
Penilaian
5 out of 5
|
Pelacakan |
| NamaIrvin*** |
Tanggal11/07/2026 |
NegaraAmerika Serikat |
Feedbackvery fast shipping and everything was well packed |
Penilaian
5 out of 5
|
Pelacakan |
| NamaIrvin*** |
Tanggal11/07/2026 |
NegaraAmerika Serikat |
Feedbackvery fast shipping and everything was well packed |
Penilaian
5 out of 5
|
Pelacakan |
| NamaIrvin*** |
Tanggal11/07/2026 |
NegaraAmerika Serikat |
Feedbackvery fast shipping and everything was well packed |
Penilaian
5 out of 5
|
Pelacakan |
| NamaIsabe*** |
Tanggal11/07/2026 |
NegaraAmerika Serikat |
Feedbackvery good handling, arrived within the expected shipping time with slight delay, but otherwise came undamaged and in good condition! |
Penilaian
5 out of 5
|
Pelacakan |
| NamaDudu *** |
Tanggal11/07/2026 |
NegaraAfrika Selatan |
FeedbackThank you so much ZenMarket, my two bromides have arrived safely to my country South Africa, thank you so much for helping me buy merch of my beloved oshi, so glad I discovered ZenMarket, your customer service is excellent, will continue to use your wonderful proxy service from no on. |
Penilaian
5 out of 5
|
Pelacakan |
| NamaBD |
Tanggal11/07/2026 |
NegaraAmerika Serikat |
FeedbackExcellent, start to finish. Everything went smoothly and exactly as indicated on the ZenMarket site. The instructions and notifications were accurate, timely, easy to follow and set realistic expectations. The items were professionally packaged and all arrived in absolutely perfect condition. No issues whatsoever and I couldn't be more pleased. Thank you! |
Penilaian
5 out of 5
|
PelacakanLihat Halaman |
| NamaLachl*** |
Tanggal11/07/2026 |
NegaraInggris |
Feedbackvery quick and good ! |
Penilaian
5 out of 5
|
Pelacakan |
| NamaLachl*** |
Tanggal11/07/2026 |
NegaraInggris |
Feedbackvery quick and good ! |
Penilaian
5 out of 5
|
Pelacakan |
| NamaLachl*** |
Tanggal11/07/2026 |
NegaraInggris |
Feedbackvery quick and good ! |
Penilaian
5 out of 5
|
Pelacakan |
| NamaWalee*** |
Tanggal11/07/2026 |
NegaraArab Saudi |
FeedbackDear ZenMarket Customer Service,
I am writing to express my dissatisfaction with the response I received from your staff member, Liubava, regarding the delay of my shipment.
I clearly explained that the delay was caused solely by an internal mistake and miscommunication within DHL. However, the response I received appeared to be a generic template stating that delays are expected in international shipping due to customs or clearance procedures. This explanation does not apply to my case and suggests that the shipment details were not properly reviewed.
The shipment arrived at the local DHL facility, completed customs inspection and clearance, and was sent out for delivery within an acceptable timeframe. DHL also attempted delivery to my address. However, the driver returned the shipment to the local DHL facility because of an internal communication error within DHL. Therefore, the delay was not related to customs clearance or international shipping procedures.
I have already raised this concern with ZenMarket and expected the matter to be reviewed carefully. Receiving a general automated-style response without addressing the specific facts of the case is neither helpful nor professional.
Please review the shipment timeline and my previous correspondence properly, and provide a clear response that directly addresses the actual cause of the delay. I also request that this issue be formally raised with DHL, as the delay resulted from the actions of their staff. |
Penilaian
1 out of 5
|
PelacakanLihat Halaman |
| NamaLulu |
Tanggal11/07/2026 |
NegaraAmerika Serikat |
FeedbackSuper well packaged. Everything was great. |
Penilaian
5 out of 5
|
Pelacakan |
| NamaElaka |
Tanggal11/07/2026 |
NegaraMongolia |
FeedbackI received my parcel smoothly and fast. |
Penilaian
5 out of 5
|
Pelacakan |
| NamaStefa*** |
Tanggal10/07/2026 |
NegaraSerbia |
FeedbackSuperb service |
Penilaian
5 out of 5
|
Pelacakan |
| NamaAizol*** |
Tanggal10/07/2026 |
NegaraMalaysia |
Feedbackmantap |
Penilaian
5 out of 5
|
Pelacakan |
| NamaDragu*** |
Tanggal10/07/2026 |
NegaraSerbia |
FeedbackGreat service. |
Penilaian
5 out of 5
|
Pelacakan |
| NamaTaras*** |
Tanggal10/07/2026 |
NegaraUkraina |
FeedbackFirst, compared with Buyee, it takes much more time for every step: purchasing, delivery to the warehouse, and shipping from the warehouse. Second, I paid 26,334 JPY for the item with a 12% discount, but the invoice and the parcel do not include the discount and show the full value of 29,925 JPY. In Ukraine, you have to pay customs duties if a parcel costs more than 150 EUR (around 27,000 JPY). That means the parcel will get stuck at customs, and I’ll need to prove that I paid less than the declared amount. It’s really disappointing. |
Penilaian
1 out of 5
|
PelacakanLihat Halaman |
| Namaal |
Tanggal10/07/2026 |
NegaraInggris |
FeedbackAll good and well packed. It took 2 1/2 months to get to the UK. |
Penilaian
5 out of 5
|
Pelacakan |
| NamaKamra*** |
Tanggal10/07/2026 |
NegaraPakistan |
FeedbackThank you! I have received the guitar. It was packed robustly and completed the journey safe and sound. I will definitely purchase in future, assured that my item will be packed and processed professionally. |
Penilaian
5 out of 5
|
Pelacakan |
| NamaKusta*** |
Tanggal10/07/2026 |
NegaraIndonesia |
FeedbackThanks, I’ll always keep an eye on it |
Penilaian
5 out of 5
|
Pelacakan |