13% OFF RAKUMA ITEMS 08/01 00:00 - 08/07 23:59 (JST) SHOP NOW
Search history Clear list

Customer Feedback & Testimonials

Feedback & Testimonials are posted only by registered customers who have actually purchased things with our service.
You can leave your testimonial from your Order Page.
Name Date Country Feedback Rating Tracking
NameTsang*** Date7/26/2022 CountryHong Kong FeedbackFast & Safe Rating
5 out of 5
TrackingShow Page
NameTsang*** Date7/26/2022 CountryHong Kong FeedbackFast & Safe Rating
5 out of 5
TrackingShow Page
NameTsang*** Date7/26/2022 CountryHong Kong FeedbackFast & Safe Rating
5 out of 5
TrackingShow Page
NameShai Date7/26/2022 CountryCanada FeedbackAmazing Rating
5 out of 5
TrackingShow Page
NameShann*** Date7/26/2022 CountryIreland FeedbackI was so pleased with how everything was packed in the parcel. It was super protected and arrived really fast. I shall be using this service again, thank you

Kind regards,
Shannon Keegan
Rating
5 out of 5
TrackingShow Page
Nameidir *** Date7/26/2022 CountryCanada FeedbackThank you for a very good service, only one little thing is the box was ripped on one side, it probably happened during shipping. I hope shipping with japan post will be back and editing content value will be possible soon. Rating
4 out of 5
Tracking
NameNaomi*** Date7/26/2022 CountryUnited States of America FeedbackThank You 🙏 ❤️Zen market
Excellent as always:)
Rating
5 out of 5
Tracking
NameNaomi*** Date7/26/2022 CountryUnited States of America FeedbackThank you so much ZenMarket
Excellent packaging, items and service ❤️🙏❤️
Rating
5 out of 5
Tracking
Nameeliza*** Date7/25/2022 CountryUnited States of America Feedback
LEave in back at utility box by garage
Rating
5 out of 5
TrackingShow Page
NameShai Date7/25/2022 CountryCanada FeedbackAmazing Rating
5 out of 5
TrackingShow Page
NameAntho*** Date7/25/2022 CountryUnited States of America FeedbackYou all do such a great job of packing the items with care so that they survive the trip from Japan to the USA. This is especially note worthy since we have been having issues with mail and packages getting damaged in transit here in the USA. Rating
5 out of 5
TrackingShow Page
NameAntho*** Date7/25/2022 CountryUnited States of America FeedbackYou all do such a great job of packing the items with care so that they survive the trip from Japan to the USA. This is especially note worthy since we have been having issues with mail and packages getting damaged in transit here in the USA. Rating
5 out of 5
TrackingShow Page
NameAntho*** Date7/25/2022 CountryUnited States of America FeedbackYou all do such a great job of packing the items with care so that they survive the trip from Japan to the USA. This is especially note worthy since we have been having issues with mail and packages getting damaged in transit here in the USA. Rating
5 out of 5
TrackingShow Page
NameEmil *** Date7/25/2022 CountryFinland Feedbackfast shipping via fedex and friendly courier Rating
5 out of 5
Tracking
NameDenni*** Date7/25/2022 CountryIsrael FeedbackDear Sir/Madam.
I received the package which number is stated above.
Luckily the amplifier arrived undamaged but your packing job was extremely poor and performed unprofessionally.
(Before packing the item I have clearly asked you to give extra care for this package and pack it well protected)
The amplifier that weights 30Kg was simply wrapped in bubble wrap without any additional protection.
Beside that, there was plenty of free void space inside the box which allowed the amplifier to move freely inside the package,
I took photos during the unpacking process in order to strengthen my claims.
I'm using your services for a while and it's not the first time that your packaging rises doubts in my mind. I usually buy fragile expansive and "one of a kind" items. I'm more than familiar with other broker services (I'm importing goods from Japan for more than ten years) and I know how stuff should be packed to ensure its safe arrival.
Please, in order to prevent inconvenience in the future, use foam boards in addition to the bubble wrap you are using, please protect and secure the items in side the box so they won't be able to move and could withstand a box drop without getting damaged.
I have an extremely rare turntable being kept in your warehouse and I really afraid that you won't be able to pack it safely for shipping.
I'm looking forward for your kind reply and a dramatic improvement in packing quality so I could continue using your services without any concerns!
With Kindest Regards,
Dennis Zelikson
Rating
2 out of 5
Tracking
NameRuby Date7/25/2022 CountryAustralia Feedbackcame in perfect condition Rating
5 out of 5
TrackingShow Page
NameAidan*** Date7/25/2022 CountryUnited States of America FeedbackThis is the sixteenth parcel I ever shipped from June 2022.
The contents arrived to my address in a timely manner as described.
Rating
5 out of 5
TrackingShow Page
NameAidan*** Date7/25/2022 CountryUnited States of America FeedbackThis is the fourteenth parcel I ever shipped from March 2022.
The contents arrived to my address in a timely manner as described.
Please note, for now, I am skipping over parcel #15, as it is my first ever Surface parcel which is set to arrive tomorrow. As such, I will post a review tomorrow after waiting just a little over 2 months for its arrival.
Rating
5 out of 5
TrackingShow Page
NameAidan*** Date7/25/2022 CountryUnited States of America FeedbackThis is the thirteenth parcel I ever shipped from January 2022.
The contents arrived to my address in a timely manner as described.
Rating
5 out of 5
Tracking
NameAidan*** Date7/25/2022 CountryUnited States of America FeedbackThis is the twelfth parcel I ever shipped from December 2021.
The contents arrived to my address in a timely manner as described.
Rating
5 out of 5
TrackingShow Page