| Imię |
Data |
Kraj |
Recenzja |
Ocena |
Śledzenie |
| ImięJerzy*** |
Data11.07.2026 |
KrajPolska |
RecenzjaPotwierdzam odbiór paczki po 70 dniach w transporcie w pełni kompletna. Zaznaczyć pragnę bardzo dobre zapakowanie przesyłki . Przesyłam serdeczne podziękowania i pozdrowienia . Jerzy Pyrek Poland |
Ocena
5 out of 5
|
Śledzenie |
| ImięIsabe*** |
Data11.07.2026 |
KrajStany Zjednoczone |
Recenzjavery good handling, arrived within the expected shipping time with slight delay, but otherwise came undamaged and in good condition! |
Ocena
5 out of 5
|
Śledzenie |
| ImięDudu *** |
Data11.07.2026 |
KrajPołudniowa Afryka |
RecenzjaThank you so much ZenMarket, my two bromides have arrived safely to my country South Africa, thank you so much for helping me buy merch of my beloved oshi, so glad I discovered ZenMarket, your customer service is excellent, will continue to use your wonderful proxy service from no on. |
Ocena
5 out of 5
|
Śledzenie |
| ImięBD |
Data11.07.2026 |
KrajStany Zjednoczone |
RecenzjaExcellent, start to finish. Everything went smoothly and exactly as indicated on the ZenMarket site. The instructions and notifications were accurate, timely, easy to follow and set realistic expectations. The items were professionally packaged and all arrived in absolutely perfect condition. No issues whatsoever and I couldn't be more pleased. Thank you! |
Ocena
5 out of 5
|
ŚledzeniePokaż stronę |
| ImięLachl*** |
Data11.07.2026 |
KrajWielka Brytania |
Recenzjavery quick and good ! |
Ocena
5 out of 5
|
Śledzenie |
| ImięLachl*** |
Data11.07.2026 |
KrajWielka Brytania |
Recenzjavery quick and good ! |
Ocena
5 out of 5
|
Śledzenie |
| ImięLachl*** |
Data11.07.2026 |
KrajWielka Brytania |
Recenzjavery quick and good ! |
Ocena
5 out of 5
|
Śledzenie |
| ImięWalee*** |
Data11.07.2026 |
KrajArabia Saudyjska |
RecenzjaDear ZenMarket Customer Service,
I am writing to express my dissatisfaction with the response I received from your staff member, Liubava, regarding the delay of my shipment.
I clearly explained that the delay was caused solely by an internal mistake and miscommunication within DHL. However, the response I received appeared to be a generic template stating that delays are expected in international shipping due to customs or clearance procedures. This explanation does not apply to my case and suggests that the shipment details were not properly reviewed.
The shipment arrived at the local DHL facility, completed customs inspection and clearance, and was sent out for delivery within an acceptable timeframe. DHL also attempted delivery to my address. However, the driver returned the shipment to the local DHL facility because of an internal communication error within DHL. Therefore, the delay was not related to customs clearance or international shipping procedures.
I have already raised this concern with ZenMarket and expected the matter to be reviewed carefully. Receiving a general automated-style response without addressing the specific facts of the case is neither helpful nor professional.
Please review the shipment timeline and my previous correspondence properly, and provide a clear response that directly addresses the actual cause of the delay. I also request that this issue be formally raised with DHL, as the delay resulted from the actions of their staff. |
Ocena
1 out of 5
|
ŚledzeniePokaż stronę |
| ImięLulu |
Data11.07.2026 |
KrajStany Zjednoczone |
RecenzjaSuper well packaged. Everything was great. |
Ocena
5 out of 5
|
Śledzenie |
| ImięElaka |
Data11.07.2026 |
KrajMongolia |
RecenzjaI received my parcel smoothly and fast. |
Ocena
5 out of 5
|
Śledzenie |
| ImięStefa*** |
Data10.07.2026 |
KrajSerbia |
RecenzjaSuperb service |
Ocena
5 out of 5
|
Śledzenie |
| ImięAizol*** |
Data10.07.2026 |
KrajMalezja |
Recenzjamantap |
Ocena
5 out of 5
|
Śledzenie |
| ImięRob 7*** |
Data10.07.2026 |
KrajPolska |
RecenzjaAll perfect... |
Ocena
5 out of 5
|
Śledzenie |
| ImięDragu*** |
Data10.07.2026 |
KrajSerbia |
RecenzjaGreat service. |
Ocena
5 out of 5
|
Śledzenie |
| ImięTaras*** |
Data10.07.2026 |
KrajUkraina |
RecenzjaFirst, compared with Buyee, it takes much more time for every step: purchasing, delivery to the warehouse, and shipping from the warehouse. Second, I paid 26,334 JPY for the item with a 12% discount, but the invoice and the parcel do not include the discount and show the full value of 29,925 JPY. In Ukraine, you have to pay customs duties if a parcel costs more than 150 EUR (around 27,000 JPY). That means the parcel will get stuck at customs, and I’ll need to prove that I paid less than the declared amount. It’s really disappointing. |
Ocena
1 out of 5
|
ŚledzeniePokaż stronę |
| Imięal |
Data10.07.2026 |
KrajWielka Brytania |
RecenzjaAll good and well packed. It took 2 1/2 months to get to the UK. |
Ocena
5 out of 5
|
Śledzenie |
| ImięKamra*** |
Data10.07.2026 |
KrajPakistan |
RecenzjaThank you! I have received the guitar. It was packed robustly and completed the journey safe and sound. I will definitely purchase in future, assured that my item will be packed and processed professionally. |
Ocena
5 out of 5
|
Śledzenie |
| ImięKusta*** |
Data10.07.2026 |
KrajIndonezja |
RecenzjaThanks, I’ll always keep an eye on it |
Ocena
5 out of 5
|
Śledzenie |
| Imiękomei*** |
Data10.07.2026 |
KrajHong Kong |
RecenzjaGood+ |
Ocena
5 out of 5
|
Śledzenie |
| Imię |
Data10.07.2026 |
KrajKazachstan |
RecenzjaI want to thank Zenmarket and all of its employees for providing such a wonderful service. Every item was in good condition. The parcel was packed well and arrived quickly. |
Ocena
5 out of 5
|
Śledzenie |