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Maklum Balas & Testimoni Pelanggan

Maklum balas & Testimoni hanya boleh dipos oleh pengguna berdaftar ZenMarket yang telah membuat pembelian dengan perkhidmatan kami.
Anda boleh menulis testimoni anda di Halaman Pesanan.
Nama Tarikh Negara Maklum balas Penilaian Penjejakan
NamaOleg *** Tarikh20/06/2025 NegaraUkraine Maklum balasThanks. Penilaian
5 out of 5
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NamaOleg *** Tarikh20/06/2025 NegaraUkraine Maklum balasThanks. Penilaian
5 out of 5
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NamaOleg *** Tarikh20/06/2025 NegaraUkraine Maklum balasThanks. Penilaian
5 out of 5
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NamaOleg *** Tarikh20/06/2025 NegaraUkraine Maklum balasThanks. Penilaian
5 out of 5
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NamaKetan*** Tarikh20/06/2025 NegaraIndia Maklum balasVery good packing safety received
Thank you so much
Penilaian
5 out of 5
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NamaJesse*** Tarikh19/06/2025 NegaraPhilippines Maklum balasI have purchased many....
I am satisfied
Thank you
Penilaian
5 out of 5
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NamaNicol*** Tarikh19/06/2025 NegaraUnited Kingdom Maklum balasParcel arrived with a big hole in, exterior could have been reinforced a bit better with some more tape

Thankfully items inside were packaged well and we’ve had no rain

If the items were more susceptible to damage from weather and we had our usual rain, could have been an issue but thankfully all arrived intact
Penilaian
4 out of 5
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NamaPeter*** Tarikh19/06/2025 NegaraAmerika Syarikat Maklum balasGreat transaction easy and quick, items as described Penilaian
5 out of 5
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NamaPeter*** Tarikh19/06/2025 NegaraAmerika Syarikat Maklum balasGreat transaction easy and quick, items as described Penilaian
5 out of 5
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NamaSimon*** Tarikh19/06/2025 NegaraAustralia Maklum balas
I’ve been a regular user of ZenMarket and generally appreciated their service — until now. My recent experience with Parcel #27 was deeply disappointing and has made me seriously reconsider using them again.

Despite providing clear and specific packing instructions, which I’ve always done for previous parcels, ZenMarket ignored my directions and pushed for a reinforcement option I hadn’t requested. As a result, I was forced to pay over ¥4,000 in extra fees, even though I had already specified how I wanted the items packed. Their explanation was vague and dismissive, with no real acknowledgment of my submitted instructions.

In addition, the processing time far exceeded their stated policy of 2–3 working days after payment. The parcel remained unshipped for an extended period with no proactive updates. The excuse? That it was created on a Saturday — yet I’ve had other weekend parcels processed without issue.

Adding to the frustration, a promotional discount (SUMMER2025) was launched shortly after I paid for international shipping. I asked if it could be applied, but they refused — no flexibility, no recognition of customer loyalty.

This experience left me feeling ignored, overcharged, and undervalued. Customer service was robotic and unwilling to properly investigate or resolve the situation. For a service I’ve trusted with high-value items, this was a huge letdown.

I expected better care, consistency, and accountability — and sadly, ZenMarket failed on all fronts.
Penilaian
1 out of 5
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NamaSalsa Tarikh19/06/2025 NegaraMalaysia Maklum balasTrusted and great proxy shopping service!

"Package received, mission accomplished! Thanks!"
Penilaian
5 out of 5
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NamaMika *** Tarikh19/06/2025 NegaraHungary Maklum balasThank you! Penilaian
5 out of 5
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NamaMike *** Tarikh19/06/2025 NegaraAustralia Maklum balasPerfect, as always! Penilaian
5 out of 5
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NamaMoe A*** Tarikh19/06/2025 NegaraQatar Maklum balasOutstanding quality and delivery by zenmarket.
I couldn’t recommend this enough
Penilaian
5 out of 5
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Namalee w*** Tarikh19/06/2025 NegaraMalaysia Maklum balaspart received!! Penilaian
5 out of 5
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NamaAndy Tarikh19/06/2025 NegaraKanada Maklum balasVery well packaged, arrived in perfect condition. Penilaian
5 out of 5
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NamaOrlan*** Tarikh19/06/2025 NegaraPhilippines Maklum balasFast shipping excellent items Penilaian
5 out of 5
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NamaOrlan*** Tarikh19/06/2025 NegaraPhilippines Maklum balasFast shipping excellent items Penilaian
5 out of 5
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Nama Tarikh19/06/2025 Negara Maklum balaslovely package ! i only have one issue but it is not related to zenmarket but rather me and usps. other than that, amazing ! Penilaian
5 out of 5
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NamaRober*** Tarikh19/06/2025 NegaraAmerika Syarikat Maklum balasThank you Penilaian
5 out of 5
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