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Maklum Balas & Testimoni Pelanggan

Maklum balas & Testimoni hanya boleh dipos oleh pengguna berdaftar ZenMarket yang telah membuat pembelian dengan perkhidmatan kami.
Anda boleh menulis testimoni anda di Halaman Pesanan.
Nama Tarikh Negara Maklum balas Penilaian Penjejakan
NamaDA Tarikh26/02/2026 NegaraUnited Kingdom Maklum balasVery secured and quick Penilaian
5 out of 5
Penjejakan
NamaL Tarikh26/02/2026 NegaraAmerika Syarikat Maklum balasFast shipping, good pricing, and everything came well packed. A great service that I would recommend to anyone. Will definitely continue to purchase from ZM. Penilaian
5 out of 5
Penjejakan
NamaPete Tarikh26/02/2026 NegaraAmerika Syarikat Maklum balasDisappointing first experience as I did not receive the product that I intended to order. I acknowledge that some of this was my own fault since I'm new to Zenmarket, but Zenmarket could have made the ordering process a lot easier and less confusing.

I will add that Zenmarket's packaging, shipping and tracking services were great, so I appreciated that part.

Background:

I ordered two boxes of One Piece trading cards from the set EB03 Heroines, which was what the title and description stated on the seller's page. There was a dropdown box for two other sets, neither of which were EB03. I chose one of these sets thinking that the Seller may be offering a free gift (as Japanese sellers sometimes do on Ebay). After ordering, I promptly sent Zenmarket a message to confirm that the EB03 Heroines set would be purchased because the Seller's page was unclear. Zenmarket responded that they had purchased the set and that it would ship in the next few days. The entire time, the title of my order in my account stated EB03 Heroines, so I stopped worrying.

However, when the items arrived at Zenmarket;s warehouse, the photos showed a completely different set. At that time, the title of my order was also changed to a generic title (like trading cards or something similar).

Zenmarket would not take responsibility for the mistake nor would they take any action against the Seller for the confusing page. They simply stated that the EB03 Heroines set was out of stock at the time of my order, and that there was nothing wrong with the seller's page since this is common in Japan.

As previously stated, I am satisfied with Zenmarket's packaging, shipping and tracking services, but the ordering process was a disappointing experience.
Penilaian
2 out of 5
Penjejakan
NamaHOWAR*** Tarikh25/02/2026 NegaraKanada Maklum balasplease try to ship as much as you can Penilaian
5 out of 5
PenjejakanPaparkan Halaman
NamaVuk J*** Tarikh25/02/2026 NegaraSerbia Maklum balasIt s great delivery but i hope when it arrive in serbia package won t be in bad shape but when it comes to zen market i heard they do job with packaging so i think package won t be in bad shape Penilaian
5 out of 5
Penjejakan
NamaRados*** Tarikh25/02/2026 NegaraBulgaria Maklum balasDelivery right on time no damage to the box.Everithyng fine ,thanks! Penilaian
5 out of 5
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NamaAustr*** Tarikh25/02/2026 NegaraAustralia Maklum balasTop notch service from Zen Market .Thanks to the packing team , who really take pride in their packing strategy. Parcel was once again delivered quickly and safely via ECMS . Penilaian
5 out of 5
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NamaRonja Tarikh25/02/2026 NegaraFinland Maklum balasSuper convenient, thank you Penilaian
5 out of 5
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NamaJay-a*** Tarikh25/02/2026 NegaraEmiriah Arab Bersatu Maklum balas2nd Time received my package! Thanks ZenTeam! Penilaian
5 out of 5
Penjejakan
NamaDragu*** Tarikh25/02/2026 NegaraSerbia Maklum balasGreat service. Penilaian
5 out of 5
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NamaDragu*** Tarikh25/02/2026 NegaraSerbia Maklum balasGreat service. Penilaian
5 out of 5
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NamaZone Tarikh25/02/2026 NegaraRepublik Czech Maklum balasParcel came packaged very well, product was undamaged. I hope the same will happen with my other orders :> Penilaian
5 out of 5
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Namairakl*** Tarikh25/02/2026 NegaraGeorgia Maklum balasgood Penilaian
5 out of 5
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Namamark *** Tarikh25/02/2026 NegaraAustralia Maklum balasExcellent service from Zenmarket Penilaian
5 out of 5
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Namamark *** Tarikh25/02/2026 NegaraAustralia Maklum balasExcellent service from Zenmarket Penilaian
5 out of 5
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NamaPaul *** Tarikh25/02/2026 NegaraPhilippines Maklum balasgot it on time, very well packaged. Penilaian
5 out of 5
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NamaPaul *** Tarikh25/02/2026 NegaraPhilippines Maklum balasgot it on time, very well packaged. Penilaian
5 out of 5
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NamaRicky*** Tarikh25/02/2026 NegaraKanada Maklum balasThank you very much Penilaian
5 out of 5
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NamaAusti*** Tarikh25/02/2026 NegaraAmerika Syarikat Maklum balasPackage delivered quick and securely with drop-off photos for confirmation of delivery. Much appreciated! Penilaian
5 out of 5
PenjejakanPaparkan Halaman
NamaHenna*** Tarikh25/02/2026 NegaraNorway Maklum balasExcellent Penilaian
5 out of 5
PenjejakanPaparkan Halaman