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Maklum Balas & Testimoni Pelanggan

Maklum balas & Testimoni hanya boleh dipos oleh pengguna berdaftar ZenMarket yang telah membuat pembelian dengan perkhidmatan kami.
Anda boleh menulis testimoni anda di Halaman Pesanan.
Nama Tarikh Negara Maklum balas Penilaian Penjejakan
NamaChris*** Tarikh14/02/2023 NegaraPerancis Maklum balasgreat service and safe packing Penilaian
5 out of 5
Penjejakan
NamaChris*** Tarikh14/02/2023 NegaraPerancis Maklum balasgreat service and safe packing Penilaian
5 out of 5
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NamaChris*** Tarikh14/02/2023 NegaraPerancis Maklum balasgreat service and safe packing Penilaian
5 out of 5
Penjejakan
NamaNikol*** Tarikh14/02/2023 NegaraAmerika Syarikat Maklum balasOrdered a vital bracelet from japan that came with a bonus imperialdramon promo memory. Got the item and when I checked it the imperialdramon memory wasn't there. Turned out zenmarket didn't check the item to make sure everything that was suppose to be there was included before shipping it out. Contacted them and they claimed that even though it was their job to make sure all items were as described before shipping, it wasn't their job to make sure all items were as described and if I wanted that, I should give them more money to check before shipping it out. They also kept passing the blame to the seller and refused to take any blame for their mistake, saying it wasn't policy to open new items before shipping. Which is fine, but the promo memory was a separate item and it not being there should have been noticed.

I will add, when this was found out, customer service was quick about solving the issue and I did get my promo memory and the items in working condition. 5/5 stars for customer service on that front.
Penilaian
1 out of 5
Penjejakan
NamaNikol*** Tarikh14/02/2023 NegaraAmerika Syarikat Maklum balasOrdered a vital bracelet from japan that came with a bonus imperialdramon promo memory. Got the item and when I checked it the imperialdramon memory wasn't there. Turned out zenmarket didn't check the item to make sure everything that was suppose to be there was included before shipping it out. Contacted them and they claimed that even though it was their job to make sure all items were as described before shipping, it wasn't their job to make sure all items were as described and if I wanted that, I should give them more money to check before shipping it out. They also kept passing the blame to the seller and refused to take any blame for their mistake, saying it wasn't policy to open new items before shipping. Which is fine, but the promo memory was a separate item and it not being there should have been noticed.

I will add, when this was found out, customer service was quick about solving the issue and I did get my promo memory and the items in working condition. 5/5 stars for customer service on that front.
Penilaian
1 out of 5
Penjejakan
NamaHaru *** Tarikh14/02/2023 NegaraAmerika Syarikat Maklum balasamazing packaging 10/10!! Penilaian
5 out of 5
PenjejakanPaparkan Halaman
NamaAhmad*** Tarikh14/02/2023 NegaraMalaysia Maklum balasBungkusan yang sangat teruk. Kad bengkuk dan rosak. harap baiki cara bungkusan Penilaian
2 out of 5
PenjejakanPaparkan Halaman
NamaSeito Tarikh14/02/2023 NegaraAmerika Syarikat Maklum balasAnother successful delivery. I am very pleased with their services! Penilaian
5 out of 5
PenjejakanPaparkan Halaman
NamaChris*** Tarikh13/02/2023 NegaraGreece Maklum balasGreat service! I received all my CDs. Everything was well packed. Also the staff is very nice and helpful! Penilaian
5 out of 5
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NamaChris*** Tarikh13/02/2023 NegaraGreece Maklum balasGreat service! I received all my CDs. Everything was well packed. Also the staff are very nice and helpful! Penilaian
5 out of 5
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NamaM Tarikh13/02/2023 NegaraSingapura Maklum balasReceived! in a very well-packaged parcel Penilaian
5 out of 5
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NamaO.B Tarikh13/02/2023 NegaraIsrael Maklum balasGreat Penilaian
5 out of 5
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NamaO.B Tarikh13/02/2023 NegaraIsrael Maklum balasGreat Penilaian
5 out of 5
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NamaO.B Tarikh13/02/2023 NegaraIsrael Maklum balasGreat Penilaian
5 out of 5
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NamaMoham*** Tarikh13/02/2023 NegaraMalaysia Maklum balasTop services!!! Penilaian
5 out of 5
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NamaKiowa Tarikh13/02/2023 NegaraAmerika Syarikat Maklum balasQuick and secure! Got here faster then I thought Penilaian
5 out of 5
PenjejakanPaparkan Halaman
NamaKiowa Tarikh13/02/2023 NegaraAmerika Syarikat Maklum balasQuick and secure! Penilaian
5 out of 5
PenjejakanPaparkan Halaman
Namakafy Tarikh13/02/2023 NegaraKanada Maklum balas10 of 10 :) Penilaian
5 out of 5
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NamaDavid*** Tarikh13/02/2023 NegaraNew Zealand Maklum balasParcel arrived after 20 days (expected ~2-3 weeks) in excellent condition, contents were very well-packaged and secure despite delays and weather conditions. I am impressed with the service and look forward to using it again in the near future. Penilaian
5 out of 5
PenjejakanPaparkan Halaman
Nama Tarikh13/02/2023 NegaraAmerika Syarikat Maklum balasHappy with the service. Everything was packaged wonderfully, thank you so much! Penilaian
5 out of 5
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