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고객 피드백 및 사용후기

피드백 및 이용 후기는 저희 젠마켓의 서비스를 통해 실제로 구매를 하신 등록고객님들만 남기실 수 있습니다.
"결제" 페이지에서 사용후기를 남기실 수 있습니다.
이름 작성일자 국가 피드백 별점 배송추적
이름Mathi*** 작성일자2020-11-24 국가벨기에 피드백Very good packaging! Thank you. 별점
5 out of 5
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이름Shaij 작성일자2020-11-24 국가캐나다 피드백Amazing 별점
5 out of 5
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이름TOMAS*** 작성일자2020-11-24 국가폴란드 피드백well packed package 별점
5 out of 5
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이름allis*** 작성일자2020-11-24 국가미국 피드백Perfect packaging and very fast! 별점
5 out of 5
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이름Dunca*** 작성일자2020-11-24 국가미국 피드백Received package safely. Thank you for excellent service! 별점
5 out of 5
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이름Efrai*** 작성일자2020-11-24 국가미국 피드백packaged with a lot of care 별점
5 out of 5
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이름Val 작성일자2020-11-24 국가미국 피드백item arrived in great condition and on time, thank you! 별점
5 out of 5
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이름JB 작성일자2020-11-24 국가미국 피드백Great service. 별점
5 out of 5
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이름Lucha*** 작성일자2020-11-24 국가미국 피드백thanks 별점
5 out of 5
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이름Lucha*** 작성일자2020-11-24 국가미국 피드백thanks 별점
5 out of 5
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이름Lucha*** 작성일자2020-11-24 국가미국 피드백thanks 별점
5 out of 5
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이름Elean*** 작성일자2020-11-24 국가영국 피드백Great feedback and notified me of trouble but found quick solutions! Thank you :) 별점
5 out of 5
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이름Varel*** 작성일자2020-11-24 국가폴란드 피드백Perfect service. 별점
5 out of 5
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이름 작성일자2020-11-24 국가캐나다 피드백This is the last time I'll be using Zenmarket, this took WAY too long to arrive COVID-19 or no COVID-19 There's been a significant decline in quality of service from Zenmarket, first with refusing to place bids on items sold by sellers with a 97% positive rating (only negative was the seller would cancel the auction because bids were too low... this is a low to no risk issue), now taking too long to pack orders and blaming it on COVID/Fedex. COVID-19 was stated as the reason for the delay then the story changed to Fedex hadn't picked up the package however no shipping info was submitted/tracking number issued. Once the tracking was issued, Fedex was lightning fast. All my items had arrived at the warehouse on the 29th of October, they weren't able to pack/issue a shipping invoice until the 11th of November, once that was paid, it took another full week for them to submit shipping info (all items should already be packed and dimensions obtained as that's how they quoted me on the invoice), you simply submit and slap the label on and arrange for pickup/drop-off.

Disclaimer: I work for a mens fashion retailer as a Menswear Buyer and during the COVID-19 pandemic I've been handling all operations front and back of house including packing/shipping, appointment shopping, on top of orders on top of my regular job responsibilities as a buyer. This is all done in a 35 hour work week with shipped orders in the double digits. I'm familiar with the process and to me this is unacceptable the way they're handling things.

To summarize, this is the last time I'll be using Zenmarket, it's disappointing to see a service that used to be so efficient decline this badly. I'd rather pay a premium at this point for better service.
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1 out of 5
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이름Paul *** 작성일자2020-11-24 국가태국 피드백Better and faster than my first order. 별점
5 out of 5
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이름Paul *** 작성일자2020-11-24 국가태국 피드백Very satisfied with the service. 별점
5 out of 5
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이름Juric*** 작성일자2020-11-23 국가크로아티아 피드백Excellent!! 별점
5 out of 5
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이름Clair*** 작성일자2020-11-23 국가이탈리아 피드백Everything as described and arrived even before the date expected.
Thank you!
With gratitude,
Claire
별점
5 out of 5
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이름LUIS *** 작성일자2020-11-23 국가포르투갈 피드백Very well packed. excelent service from Zenmarket Top service 별점
5 out of 5
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이름Watso*** 작성일자2020-11-23 국가싱가포르 피드백All in order. Excellent. Fast shipping. 별점
5 out of 5
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