선택된 스토어:검색조건 변경
아마존 라쿠텐 젠플러스 저렴한 수수료 JDirectItems Auction
Shimamura Music 상품 12% 할인 07/10 00:00 - 07/24 23:59 KST 자세히 보기
Selected Auctions 상품 수수료 무료! 7/31 23:59 JST까지 자세히 보기
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고객 피드백 및 사용후기

피드백 및 이용 후기는 저희 젠마켓의 서비스를 통해 실제로 구매를 하신 등록고객님들만 남기실 수 있습니다.
"결제" 페이지에서 사용후기를 남기실 수 있습니다.
이름 작성일자 국가 피드백 별점 배송추적
이름Danny*** 작성일자2022-02-22 국가이스라엘 피드백poor packaging, dent in figure box, head of figure was disconnected and rolling inside 별점
3 out of 5
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이름Chris*** 작성일자2022-02-22 국가캐나다 피드백 Great service. Would be nice to be able to apply our remaining ZenMarket funds to duties in advance. 별점
5 out of 5
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이름Mika *** 작성일자2022-02-22 국가헝가리 피드백Thank you! 별점
3 out of 5
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이름KIM S*** 작성일자2022-02-22 국가대한민국 피드백Very Good!! 별점
5 out of 5
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이름Vanes*** 작성일자2022-02-22 국가미국 피드백Amazing job as always!!! <3 별점
5 out of 5
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이름sarah*** 작성일자2022-02-22 국가뉴질랜드 피드백Great 별점
5 out of 5
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이름LG VK*** 작성일자2022-02-22 국가말레이시아 피드백nice packaging, delivery time is decent. 별점
5 out of 5
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이름Aunty*** 작성일자2022-02-22 국가싱가포르 피드백Great packing and all items arrived in good condition. 별점
5 out of 5
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이름Aunty*** 작성일자2022-02-22 국가싱가포르 피드백Great packing and all items arrived in good condition. 별점
5 out of 5
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이름Aunty*** 작성일자2022-02-22 국가싱가포르 피드백Great packing and all items arrived in good condition. 별점
5 out of 5
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이름Nguye*** 작성일자2022-02-22 국가싱가포르 피드백I made a mistake by placing an order for a pair of bluetooth earbuds with the charging case inside (by JP custom, apparently it is a forbidden item that cannot be shipped internationally). However, the staff attending to my case did not reject the order and just placed it, and I only found out that the item cannot be shipped overseas when it already arrived at Zenmarket’s warehouse.

I was subsequently informed that the package had to either (1) be returned to the seller, or (2) be shipped domestically, or (3) be disposed, should the first 2 options not be viable. While the purchasing team was getting in contact with the seller, I managed to get hold of a friend who was fortunately staying in Japan at that time to receive the parcel on my behalf. Subsequently, I tried multiple times to notify Zenmarket via their message function that I would like to request for a domestic delivery and would like to ask for a quote, each time I was attended to by a different officer that gave a generic reply that the team was waiting for the seller’s reply, that they normally did not do domestic shipping and that they could only provide the quote if I confirm domestic delivery option. The whole back-and-forth communication dragged across 3 working days, and I eventually had to make a phone call directly to Zenmarket’s office to get them to expedite my request. At the end of the day, the company which claims to provide overseas forwarding service failed to render the service that they promised to deliver, on top of that still charging customers additional fees for domestic delivery (FYI they charged 10% handling fee based on item value for domestic delivery, on top of the domestic delivery cost. This handling fee was not stated anywhere in their website because, as Zenmarket informed, they do not normally engage in domestic delivery), all the while leaving the customer to fend for themselves and frustrated. Overall, it feels to me that they are not transparent with the fees and services. Would not recommend this to any of my friends. 		별점
1 out of 5
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이름Demar*** 작성일자2022-02-22 국가영국 피드백Delivery came early and i wasn't 100% on shipping from japan to UK, bur Zen market was reliable and kept me updated 별점
5 out of 5
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이름Johns*** 작성일자2022-02-22 국가뉴질랜드 피드백nice items 별점
5 out of 5
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이름Gabor*** 작성일자2022-02-22 국가노르웨이 피드백Fast shipping, good packaging! Recommended! 별점
5 out of 5
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이름Alast*** 작성일자2022-02-22 국가영국 피드백This was my first time in using Zenmarket and I have to say that I am so impressed by the service, absolutely delighted with how easy it was to use and the communication has been excellent. Managed to get some hard to get CD’s which were only available through a bands website who did not ship to UK. Items well packaged and arrived really quickly. I would highly recommend to anyone trying to get items from Japan. 별점
5 out of 5
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이름Batuh*** 작성일자2022-02-21 국가영국 피드백thank you 별점
5 out of 5
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이름Prasi*** 작성일자2022-02-21 국가인도 피드백Good packaging. 별점
5 out of 5
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이름wreck*** 작성일자2022-02-21 국가필리핀 제도 피드백This is my first order using ZenMarket, service fees are affordable compared to its competitor. Preferred DHL between couriers because it is cheaper and faster delivery time.

Packaging was great. Remarkably fast delivery. Highly recommended!

Daghang Salamat, ZenMarket!		 별점
5 out of 5
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이름Pawel*** 작성일자2022-02-21 국가스위스 피드백Super 별점
5 out of 5
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이름Batuh*** 작성일자2022-02-21 국가영국 피드백THANK YOU 별점
5 out of 5
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