| 이름 |
작성일자 |
국가 |
피드백 |
별점 |
배송추적 |
| 이름Yuki *** |
작성일자2026-07-11 |
국가호주 |
피드백Ok, had to return items that were fake, seller refused so apparently can’t do anything and Zen has no buyer protection policy. For this reason have started to use Buyee, as they have an authentication option. |
별점
3 out of 5
|
배송추적 |
| 이름Yuki *** |
작성일자2026-07-11 |
국가호주 |
피드백Ok, had to return items that were fake, seller refused so apparently can’t do anything and Zen has no buyer protection policy. For this reason have started to use Buyee, as they have an authentication option. |
별점
3 out of 5
|
배송추적 |
| 이름Dougl*** |
작성일자2026-07-11 |
국가브라질 |
피드백Great service, impeccable, I will always buy |
별점
5 out of 5
|
배송추적 |
| 이름Gao P*** |
작성일자2026-07-11 |
국가필리핀 제도 |
피드백Great service |
별점
5 out of 5
|
배송추적 |
| 이름stupi*** |
작성일자2026-07-11 |
국가스웨덴 |
피드백Delivered within a week. Everything is present and well packaged. This is not my first time using Zenmarket and will definitely NOT my last time. Highly recommend and ill be looking forward for my next package. |
별점
5 out of 5
|
배송추적 |
| 이름John *** |
작성일자2026-07-11 |
국가미국 |
피드백Fantastic packaging, delivered in perfect shape! Thanks!! |
별점
5 out of 5
|
배송추적 |
| 이름Irvin*** |
작성일자2026-07-11 |
국가미국 |
피드백very fast shipping and everything was well packed |
별점
5 out of 5
|
배송추적 |
| 이름Irvin*** |
작성일자2026-07-11 |
국가미국 |
피드백very fast shipping and everything was well packed |
별점
5 out of 5
|
배송추적 |
| 이름Irvin*** |
작성일자2026-07-11 |
국가미국 |
피드백very fast shipping and everything was well packed |
별점
5 out of 5
|
배송추적 |
| 이름Isabe*** |
작성일자2026-07-11 |
국가미국 |
피드백very good handling, arrived within the expected shipping time with slight delay, but otherwise came undamaged and in good condition! |
별점
5 out of 5
|
배송추적 |
| 이름Dudu *** |
작성일자2026-07-11 |
국가남아프리카 |
피드백Thank you so much ZenMarket, my two bromides have arrived safely to my country South Africa, thank you so much for helping me buy merch of my beloved oshi, so glad I discovered ZenMarket, your customer service is excellent, will continue to use your wonderful proxy service from no on. |
별점
5 out of 5
|
배송추적 |
| 이름BD |
작성일자2026-07-11 |
국가미국 |
피드백Excellent, start to finish. Everything went smoothly and exactly as indicated on the ZenMarket site. The instructions and notifications were accurate, timely, easy to follow and set realistic expectations. The items were professionally packaged and all arrived in absolutely perfect condition. No issues whatsoever and I couldn't be more pleased. Thank you! |
별점
5 out of 5
|
배송추적새 창에서 보기 |
| 이름Lachl*** |
작성일자2026-07-11 |
국가영국 |
피드백very quick and good ! |
별점
5 out of 5
|
배송추적 |
| 이름Lachl*** |
작성일자2026-07-11 |
국가영국 |
피드백very quick and good ! |
별점
5 out of 5
|
배송추적 |
| 이름Lachl*** |
작성일자2026-07-11 |
국가영국 |
피드백very quick and good ! |
별점
5 out of 5
|
배송추적 |
| 이름Walee*** |
작성일자2026-07-11 |
국가사우디 아라비아 |
피드백Dear ZenMarket Customer Service,
I am writing to express my dissatisfaction with the response I received from your staff member, Liubava, regarding the delay of my shipment.
I clearly explained that the delay was caused solely by an internal mistake and miscommunication within DHL. However, the response I received appeared to be a generic template stating that delays are expected in international shipping due to customs or clearance procedures. This explanation does not apply to my case and suggests that the shipment details were not properly reviewed.
The shipment arrived at the local DHL facility, completed customs inspection and clearance, and was sent out for delivery within an acceptable timeframe. DHL also attempted delivery to my address. However, the driver returned the shipment to the local DHL facility because of an internal communication error within DHL. Therefore, the delay was not related to customs clearance or international shipping procedures.
I have already raised this concern with ZenMarket and expected the matter to be reviewed carefully. Receiving a general automated-style response without addressing the specific facts of the case is neither helpful nor professional.
Please review the shipment timeline and my previous correspondence properly, and provide a clear response that directly addresses the actual cause of the delay. I also request that this issue be formally raised with DHL, as the delay resulted from the actions of their staff. |
별점
1 out of 5
|
배송추적새 창에서 보기 |
| 이름Lulu |
작성일자2026-07-11 |
국가미국 |
피드백Super well packaged. Everything was great. |
별점
5 out of 5
|
배송추적 |
| 이름Elaka |
작성일자2026-07-11 |
국가몽골리아 |
피드백I received my parcel smoothly and fast. |
별점
5 out of 5
|
배송추적 |
| 이름Stefa*** |
작성일자2026-07-10 |
국가세르비아 |
피드백Superb service |
별점
5 out of 5
|
배송추적 |
| 이름Aizol*** |
작성일자2026-07-10 |
국가말레이시아 |
피드백mantap |
별점
5 out of 5
|
배송추적 |