| Nome |
Data |
Paese |
Recensione |
Valutazione |
Tracciamento |
| NomePeter*** |
Data19/06/2025 |
PaeseStati Uniti d'America |
RecensioneGreat transaction easy and quick, items as described |
Valutazione
5 out of 5
|
TracciamentoMostra pagina |
| NomeSimon*** |
Data19/06/2025 |
PaeseAustralia |
Recensione
I’ve been a regular user of ZenMarket and generally appreciated their service — until now. My recent experience with Parcel #27 was deeply disappointing and has made me seriously reconsider using them again.
Despite providing clear and specific packing instructions, which I’ve always done for previous parcels, ZenMarket ignored my directions and pushed for a reinforcement option I hadn’t requested. As a result, I was forced to pay over ¥4,000 in extra fees, even though I had already specified how I wanted the items packed. Their explanation was vague and dismissive, with no real acknowledgment of my submitted instructions.
In addition, the processing time far exceeded their stated policy of 2–3 working days after payment. The parcel remained unshipped for an extended period with no proactive updates. The excuse? That it was created on a Saturday — yet I’ve had other weekend parcels processed without issue.
Adding to the frustration, a promotional discount (SUMMER2025) was launched shortly after I paid for international shipping. I asked if it could be applied, but they refused — no flexibility, no recognition of customer loyalty.
This experience left me feeling ignored, overcharged, and undervalued. Customer service was robotic and unwilling to properly investigate or resolve the situation. For a service I’ve trusted with high-value items, this was a huge letdown.
I expected better care, consistency, and accountability — and sadly, ZenMarket failed on all fronts. |
Valutazione
1 out of 5
|
TracciamentoMostra pagina |
| NomeSalsa |
Data19/06/2025 |
PaeseMalesia |
RecensioneTrusted and great proxy shopping service!
"Package received, mission accomplished! Thanks!" |
Valutazione
5 out of 5
|
TracciamentoMostra pagina |
| NomeMika *** |
Data19/06/2025 |
PaeseUngheria |
RecensioneThank you! |
Valutazione
5 out of 5
|
TracciamentoMostra pagina |
| NomeMike *** |
Data19/06/2025 |
PaeseAustralia |
RecensionePerfect, as always! |
Valutazione
5 out of 5
|
TracciamentoMostra pagina |
| NomeMoe A*** |
Data19/06/2025 |
PaeseQatar |
RecensioneOutstanding quality and delivery by zenmarket.
I couldn’t recommend this enough |
Valutazione
5 out of 5
|
TracciamentoMostra pagina |
| NomeAndy |
Data19/06/2025 |
PaeseCanada |
RecensioneVery well packaged, arrived in perfect condition. |
Valutazione
5 out of 5
|
TracciamentoMostra pagina |
| NomeOrlan*** |
Data19/06/2025 |
PaeseFilippine |
RecensioneFast shipping excellent items |
Valutazione
5 out of 5
|
TracciamentoMostra pagina |
| NomeOrlan*** |
Data19/06/2025 |
PaeseFilippine |
RecensioneFast shipping excellent items |
Valutazione
5 out of 5
|
TracciamentoMostra pagina |
| Nome |
Data19/06/2025 |
PaeseIsole Vergini americane |
Recensionelovely package ! i only have one issue but it is not related to zenmarket but rather me and usps. other than that, amazing ! |
Valutazione
5 out of 5
|
TracciamentoMostra pagina |
| NomeRober*** |
Data19/06/2025 |
PaeseStati Uniti d'America |
RecensioneThank you |
Valutazione
5 out of 5
|
TracciamentoMostra pagina |
| NomeKayli*** |
Data19/06/2025 |
PaeseStati Uniti d'America |
RecensioneFast and easy! |
Valutazione
5 out of 5
|
TracciamentoMostra pagina |
| NomeDanie*** |
Data19/06/2025 |
PaeseRegno Unito |
RecensionePackage arrived safely and fast, also the reinforcement on the packaging was very strong. |
Valutazione
5 out of 5
|
TracciamentoMostra pagina |
| NomePeppe*** |
Data19/06/2025 |
PaeseStati Uniti d'America |
RecensioneOverall process of buying and having my items combined into one package was streamlined and simple. Shipping was relatively inexpensive and items came in great condition. Would recommend. |
Valutazione
5 out of 5
|
TracciamentoMostra pagina |
| Nomearisa*** |
Data19/06/2025 |
PaeseTailandia |
Recensionevery good |
Valutazione
5 out of 5
|
TracciamentoMostra pagina |
| NomePietr*** |
Data19/06/2025 |
PaeseItalia |
Recensionetutto perfetto ,grazie |
Valutazione
5 out of 5
|
TracciamentoMostra pagina |
| NomePietr*** |
Data19/06/2025 |
PaeseItalia |
Recensionetutto perfetto ,grazie |
Valutazione
5 out of 5
|
TracciamentoMostra pagina |
| NomeDagen*** |
Data18/06/2025 |
PaeseStati Uniti d'America |
RecensioneI don’t understand why this package have never been posted to my location but it just sent back to zenmarket after a month. |
Valutazione
1 out of 5
|
TracciamentoMostra pagina |
| NomeGiuse*** |
Data18/06/2025 |
PaeseItalia |
Recensionetutto OK, ottimo materiale, ben imballato |
Valutazione
5 out of 5
|
Tracciamento |
| NomeAZ |
Data18/06/2025 |
PaeseAustralia |
Recensionereally fast turnaround, from the packing stage to delivery! thank you ! 10/10 |
Valutazione
5 out of 5
|
TracciamentoMostra pagina |