10%OFF Selected fashion stores 10/12 00:00 - 10/31 23:59 JST SHOP NOW
Search history Clear list

Customer Feedback & Testimonials

Feedback & Testimonials are posted only by registered customers who have actually purchased things with our service.
You can leave your testimonial from your Order Page.
Name Date Country Feedback Rating Tracking
NameNavar*** Date3/25/2025 CountryPhilippines FeedbackIts a scam. Rating
1 out of 5
TrackingShow Page
NameЄвгeн*** Date3/25/2025 CountryUkraine FeedbackФайно Rating
5 out of 5
TrackingShow Page
NameDale *** Date3/25/2025 CountryUnited States of America FeedbackItems as described! Rating
5 out of 5
TrackingShow Page
NameDale *** Date3/25/2025 CountryUnited States of America FeedbackItems as described! Rating
5 out of 5
TrackingShow Page
NameDale *** Date3/25/2025 CountryUnited States of America FeedbackItems as described! Rating
5 out of 5
TrackingShow Page
NameMicha*** Date3/25/2025 CountryUnited States of America FeedbackAll my items arrived safely. Great service Rating
5 out of 5
TrackingShow Page
Name Date3/25/2025 CountryUnited States of America FeedbackPackage arrived in perfect condition Rating
5 out of 5
TrackingShow Page
Namesarah*** Date3/25/2025 CountryUnited States of America Feedbackthank you!! amazing as always Rating
5 out of 5
TrackingShow Page
NameJanet*** Date3/25/2025 CountryUnited States of America FeedbackAdorable toys, excellent service, professionally packaged, safe and fast delivery! Thank you! Rating
5 out of 5
TrackingShow Page
NameSamu_*** Date3/25/2025 CountrySpain FeedbackSuper intuitive and friendly website, good experience here! thanks to all the team Rating
5 out of 5
TrackingShow Page
NameKanis*** Date3/25/2025 CountrySri Lanka FeedbackThe way the parcel was packaged was not secure Rating
1 out of 5
TrackingShow Page
NameJoshv*** Date3/24/2025 CountryIndia FeedbackThank you Rating
5 out of 5
TrackingShow Page
NameJoshv*** Date3/24/2025 CountryIndia FeedbackThank you Rating
5 out of 5
TrackingShow Page
NameJoshv*** Date3/24/2025 CountryIndia FeedbackThank you Rating
5 out of 5
TrackingShow Page
NameVince*** Date3/24/2025 CountryPhilippines FeedbackReceived item in good condition! Rating
5 out of 5
TrackingShow Page
NameFadh *** Date3/24/2025 CountryMalaysia Feedbackitem arrived safely to malaysia, 7 days only very fast for avia option, item well packed, and too many bubble wrap, but i appreaciate it also. thank you very much zenmarket Rating
5 out of 5
TrackingShow Page
NameCap Date3/24/2025 CountryNetherlands FeedbackItems were packed well and arrived in good condition, thank you Zenmarket. Rating
5 out of 5
TrackingShow Page
NameIshan*** Date3/24/2025 CountryIndia Feedbackit was truly a great experience with zen market, although the customs were a bit high but i hope they keep their good work up. Rating
5 out of 5
TrackingShow Page
NameAyune Date3/24/2025 CountryAustralia FeedbackThey charge a deposit fee of 3.5% for bank transfers that is not disclosed on their website, separate from bank fees. I also needed to make multiple payments because the website did not provide a tool to check the corresponding yen amount (checking the conversion rate is not helpful due to the undisclosed fee they charge and the lack of information about the bank fees), my payments were not recognised automatically (as they were meant to have been according to them), my item was automatically cancelled (requiring me to restart the process), and I had no option to give shipping details in advance to speed up the process. All of these issues have resulted in my parcel being significantly delayed even though I was out of supplies.

I tried to resolve my discontent by asking them to retroactively apply a discount code I was eligible for or waiving the fees associated with withdrawing extra money sent to them (a result of being unable to calculate amounts properly and not wanting to use their service again due to all the issues experienced) but they flatly refused.
Rating
1 out of 5
TrackingShow Page
NamePaul *** Date3/24/2025 CountryUnited States of America FeedbackIt all arrived intact. It was perfect. Not too much bubble wrap not too little. Shopping was a breeze Rating
5 out of 5
TrackingShow Page