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Customer Feedback & Testimonials

Feedback & Testimonials are posted only by registered customers who have actually purchased things with our service.
You can leave your testimonial from your Order Page.
Name Date Country Feedback Rating Tracking
NameMP Date2/26/2026 CountryUnited States of America FeedbackA++++++++++++ Rating
5 out of 5
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NameTom_T*** Date2/26/2026 CountryAustria FeedbackPackage #53 arrived and everything went smooth as always. TOP !! Rating
5 out of 5
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NameJermo*** Date2/26/2026 CountryAustralia FeedbackItem was packed with a lot of reinforcement, this contributed immensely to the weight of the items that were purchased. None the less these items arrived as described and without damage. Thank you to the at Zenmarket Rating
5 out of 5
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NameRebec*** Date2/26/2026 CountryUnited Kingdom FeedbackReally good, very well packed and shipped really quick Rating
5 out of 5
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NameShahz*** Date2/26/2026 CountryPakistan FeedbackGood Rating
5 out of 5
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NameRober*** Date2/26/2026 CountryUnited States of America FeedbackPerfect in every way Rating
5 out of 5
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NamePierc*** Date2/26/2026 CountryUnited States of America FeedbackThe package arrived safe and sound. The Gagamaru and Raichi Re:Shazam keychains are super cool. I love the cat designs of the two a lot. I am excited to put them on my pin board, Rating
5 out of 5
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NamePierc*** Date2/26/2026 CountryUnited States of America FeedbackThe package arrived safe and sound. I was so happy to get this keychain since it is unique to find merch of Sae smiling in any way. I am excited to put him on my pin board. Rating
5 out of 5
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NameTom P*** Date2/26/2026 CountryUnited Kingdom FeedbackFantastic Rating
5 out of 5
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NameDA Date2/26/2026 CountryUnited Kingdom FeedbackVery secured and quick Rating
5 out of 5
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NameL Date2/26/2026 CountryUnited States of America FeedbackFast shipping, good pricing, and everything came well packed. A great service that I would recommend to anyone. Will definitely continue to purchase from ZM. Rating
5 out of 5
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NamePete Date2/26/2026 CountryUnited States of America FeedbackDisappointing first experience as I did not receive the product that I intended to order. I acknowledge that some of this was my own fault since I'm new to Zenmarket, but Zenmarket could have made the ordering process a lot easier and less confusing.

I will add that Zenmarket's packaging, shipping and tracking services were great, so I appreciated that part.

Background:

I ordered two boxes of One Piece trading cards from the set EB03 Heroines, which was what the title and description stated on the seller's page. There was a dropdown box for two other sets, neither of which were EB03. I chose one of these sets thinking that the Seller may be offering a free gift (as Japanese sellers sometimes do on Ebay). After ordering, I promptly sent Zenmarket a message to confirm that the EB03 Heroines set would be purchased because the Seller's page was unclear. Zenmarket responded that they had purchased the set and that it would ship in the next few days. The entire time, the title of my order in my account stated EB03 Heroines, so I stopped worrying.

However, when the items arrived at Zenmarket;s warehouse, the photos showed a completely different set. At that time, the title of my order was also changed to a generic title (like trading cards or something similar).

Zenmarket would not take responsibility for the mistake nor would they take any action against the Seller for the confusing page. They simply stated that the EB03 Heroines set was out of stock at the time of my order, and that there was nothing wrong with the seller's page since this is common in Japan.

As previously stated, I am satisfied with Zenmarket's packaging, shipping and tracking services, but the ordering process was a disappointing experience.
Rating
2 out of 5
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NameHOWAR*** Date2/25/2026 CountryCanada Feedbackplease try to ship as much as you can Rating
5 out of 5
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NameVuk J*** Date2/25/2026 CountrySerbia FeedbackIt s great delivery but i hope when it arrive in serbia package won t be in bad shape but when it comes to zen market i heard they do job with packaging so i think package won t be in bad shape Rating
5 out of 5
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NameRados*** Date2/25/2026 CountryBulgaria FeedbackDelivery right on time no damage to the box.Everithyng fine ,thanks! Rating
5 out of 5
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NameAustr*** Date2/25/2026 CountryAustralia FeedbackTop notch service from Zen Market .Thanks to the packing team , who really take pride in their packing strategy. Parcel was once again delivered quickly and safely via ECMS . Rating
5 out of 5
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NameRonja Date2/25/2026 CountryFinland FeedbackSuper convenient, thank you Rating
5 out of 5
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NameJay-a*** Date2/25/2026 CountryUnited Arab Emirates Feedback2nd Time received my package! Thanks ZenTeam! Rating
5 out of 5
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NameDragu*** Date2/25/2026 CountrySerbia FeedbackGreat service. Rating
5 out of 5
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NameDragu*** Date2/25/2026 CountrySerbia FeedbackGreat service. Rating
5 out of 5
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