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Customer Feedback & Testimonials

Feedback & Testimonials are posted only by registered customers who have actually purchased things with our service.
You can leave your testimonial from your Order Page.
Name Date Country Feedback Rating Tracking
NameTrevo*** Date4/5/2022 CountryAustralia FeedbackPerfectly packed and timely arrival. Rating
5 out of 5
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Namealced*** Date4/5/2022 CountrySerbia FeedbackSmooth transaction! Rating
5 out of 5
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NameKara Date4/5/2022 CountryUnited States of America FeedbackEverything was packed perfectly! My package ended up in the rain for a while, but everything is so well wrapped it wasn't an issue. The mug I ordered was in perfect condition and no danger of breaking! Fantastic service! Rating
5 out of 5
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NameGabor*** Date4/5/2022 CountryNorway FeedbackSmooth transaction as always Rating
5 out of 5
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NameRay Date4/5/2022 CountryCanada FeedbackAll perfect :) Rating
5 out of 5
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NameGoran*** Date4/5/2022 CountrySerbia Feedbackeverything is OK Rating
5 out of 5
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Namecem s*** Date4/4/2022 CountryUnited Kingdom FeedbackReason is, 2 star for this shipping.
arrived 1 week later and one of the item is damaged.
Rating
2 out of 5
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NameIvan Date4/4/2022 CountryNorway FeedbackSuper! Rating
5 out of 5
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NameKarl Date4/4/2022 CountryPhilippines FeedbackThe parcel was packaged securely and the item was received in great condition. I selected DHL to receive it as soon as possible.

The Customer Service was also responsive to my queries. Although I am not sure if they are all based in Japan.

I would have given a perfect score if the item was purchased in its (limited timed) sale price. What I learned through this experience is that there is a delay from sending the payment after the order has been confirmed and when the actual item is purchased (during Japan office hours only). So it is best to manage expectations.

Will definitely use the service again as the fees are much lesser compared to other websites.
Rating
4 out of 5
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NameNishi Date4/4/2022 CountryAustralia FeedbackPackaged very neatly and the items arrived safely. Rating
5 out of 5
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NameAbdul*** Date4/4/2022 CountryMalaysia Feedbackalhamdulillah, safely arrived Rating
5 out of 5
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NameAsi M*** Date4/3/2022 CountryIsrael FeedbackGreat Service, Item in Prefect Condition, Fast Shipping, Well Packaged. Rating
5 out of 5
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NameMiles Date4/3/2022 CountryIsrael FeedbackUnexpected extra 90 dollars on the item coming through customs due to the declared value from ZenMarket. Rating
2 out of 5
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NameRebec*** Date4/3/2022 CountryUnited States of America FeedbackZen Market and their staff have been exceptionally helpful with questions, matters of the legitimacy of the product purchased and shipping internationally at a good speed if you live in California.

Thank you Zen Market
Rating
5 out of 5
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Namesarah*** Date4/3/2022 CountryNew Zealand FeedbackGood Rating
5 out of 5
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NameAna L*** Date4/3/2022 CountryMexico FeedbackPerfect, thanks for al! Rating
5 out of 5
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NameRathe*** Date4/3/2022 CountryIndia FeedbackExcellent service Rating
5 out of 5
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NameARMP *** Date4/3/2022 CountrySri Lanka FeedbackItem received today. Excellent service. Thank you very much. Rating
5 out of 5
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Name Date4/3/2022 CountrySwitzerland FeedbackJust wonderful item, thank You! Rating
5 out of 5
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Name Date4/3/2022 CountrySwitzerland FeedbackVery, very good! Rating
5 out of 5
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