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Customer Feedback & Testimonials

Feedback & Testimonials are posted only by registered customers who have actually purchased things with our service.
You can leave your testimonial from your Order Page.
Name Date Country Feedback Rating Tracking
NameRober*** Date7/27/2026 CountryAustralia FeedbackNeither item powers up as shown. The Mickey Mouse game is missing the LCD screen and the polariser is loose on top. . Both were described as confirmed powered up, the Mickey Mouse cannot possibly be powered or work without the screen, either the picture and description are not for this item or it was altered after purchase before it was sent. Rating
1 out of 5
Tracking
NameAndré*** Date7/27/2026 CountryItaly FeedbackPerfect Rating
5 out of 5
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NameSimon*** Date7/27/2026 CountrySaudi Arabia FeedbackSuper delay delivery. More than 30 days until now and I still not receive it and no one can tell me where it is Rating
1 out of 5
TrackingShow Page
NameAizol*** Date7/27/2026 CountryMalaysia Feedbackbagus Rating
5 out of 5
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NameDanie*** Date7/27/2026 CountryUnited States of America FeedbackHi I have a problem with my address my apartment number is missing on it. It has been stuck with the courier for days and I need you to tell speedx or the courier you shipped it with that I need to update my address . My apartment number is 306. Rating
5 out of 5
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NameBryan Date7/27/2026 CountryUnited States of America FeedbackI am always so, so amazed that personnel was able to assure me that the items that I had ordered (fashion dolls) would not be affected by the new protocol coming into place with imports into the U.S., thank you so, so much for being able to do this. The items arrived in amazing condition and I cannot thank the staff abroad for making this so attainable! Rating
5 out of 5
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Name Date7/26/2026 CountryIndia FeedbackGood service Rating
5 out of 5
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Name Date7/26/2026 CountryIndia FeedbackGood service Rating
5 out of 5
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Name Date7/26/2026 CountryIndia FeedbackGood Rating
5 out of 5
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NameThoma*** Date7/26/2026 CountryAustralia FeedbackThe item arrived with no problem. But it was very difficult to arrange shipping with the ZenMarket team. In the end it took 12 business days and 4 identical requests to get it packed sensibly. See ticket #1915840 for details. Rating
1 out of 5
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NameIvan *** Date7/26/2026 CountryBulgaria FeedbackExelent, thanks Rating
5 out of 5
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NameHendr*** Date7/26/2026 CountryAustralia FeedbackGreat service, fast postage Rating
5 out of 5
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NameAndré*** Date7/25/2026 CountryItaly FeedbackPerfect Rating
5 out of 5
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NameFakes*** Date7/25/2026 CountryUnited Kingdom Feedback
Frustrating experience with packaging advice and unexpected costs.

The items were packed well and successfully delivered. However, I had a very poor experience with customer service communication. I contacted them multiple times asking if I could combine packages and whether individual values would be declared separately, specifically trying to ensure my purchases stayed under the £135 threshold to avoid customs complications.

They advised me to combine everything. When I saw the resulting invoice, I asked to repackage it smaller, which resulted in being charged unpack and repacking fees—even though following their own advice caused the issue in the first place. This lack of clear communication and the extra fees added an unexpected £100 to my overall cost.
Rating
1 out of 5
Tracking
NameFakes*** Date7/25/2026 CountryUnited Kingdom Feedback
Frustrating experience with packaging advice and unexpected costs.

The items were packed well and successfully delivered. However, I had a very poor experience with customer service communication. I contacted them multiple times asking if I could combine packages and whether individual values would be declared separately, specifically trying to ensure my purchases stayed under the £135 threshold to avoid customs complications.

They advised me to combine everything. When I saw the resulting invoice, I asked to repackage it smaller, which resulted in being charged unpack and repacking fees—even though following their own advice caused the issue in the first place. This lack of clear communication and the extra fees added an unexpected £100 to my overall cost.
Rating
1 out of 5
Tracking
NameFakes*** Date7/25/2026 CountryUnited Kingdom Feedback
Frustrating experience with packaging advice and unexpected costs.

The items were packed well and successfully delivered. However, I had a very poor experience with customer service communication. I contacted them multiple times asking if I could combine packages and whether individual values would be declared separately, specifically trying to ensure my purchases stayed under the £135 threshold to avoid customs complications.

They advised me to combine everything. When I saw the resulting invoice, I asked to repackage it smaller, which resulted in being charged unpack and repacking fees—even though following their own advice caused the issue in the first place. This lack of clear communication and the extra fees added an unexpected £100 to my overall cost.
Rating
1 out of 5
Tracking
NameFakes*** Date7/25/2026 CountryUnited Kingdom Feedback
Frustrating experience with packaging advice and unexpected costs.

The items were packed well and successfully delivered. However, I had a very poor experience with customer service communication. I contacted them multiple times asking if I could combine packages and whether individual values would be declared separately, specifically trying to ensure my purchases stayed under the £135 threshold to avoid customs complications.

They advised me to combine everything. When I saw the resulting invoice, I asked to repackage it smaller, which resulted in being charged unpack and repacking fees—even though following their own advice caused the issue in the first place. This lack of clear communication and the extra fees added an unexpected £100 to my overall cost.
Rating
1 out of 5
Tracking
NameEmmie Date7/25/2026 CountryUnited Kingdom FeedbackPackaged items fast and dispatched with great speed. Received my package to the UK very quickly! First time using Zenmarket and very pleased.

Many thanks & good work! ❤️
Rating
5 out of 5
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NameThoma*** Date7/25/2026 CountryUnited States of America FeedbackThe shipping cost is too high. Rating
5 out of 5
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NameCira *** Date7/25/2026 CountryMexico FeedbackAgain, package arrived without problems. Loving the service :3 Rating
5 out of 5
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