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Kunden-Feedback & Bewertungen

Feedback & Bewertungen werden nur von registrierten Kunden veröffentlicht, die tatsächlich etwas mit unserem Service gekauft haben.
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Name Datum Land Feedback Bewertung Sendungsverfolgung
NamePaulo*** Datum18.10.2021 LandUSA Feedbackawesome Bewertung
5 out of 5
Sendungsverfolgung
NameROY Datum18.10.2021 LandMalaysia FeedbackItem received in short period without delay,many thanks to seller and zen market. Bewertung
5 out of 5
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Namesarah*** Datum18.10.2021 LandNeuseeland FeedbackGreat thank you Bewertung
5 out of 5
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NameQuint*** Datum18.10.2021 LandPhilippinen FeedbackThe items arrived safely and are in good condition as far as ZenMarket is concerned. 5 stars to ZenMarket. However, I want to review the Original Love vinyl records as a customer and I hope ZenMarket can help relay this to Universal Studios Music.

I am slightly upset with the packaging for the 3 albums I bought of Original Love. The vinyl records are slightly warped. I am sure this is because the discs are stored in the sleeve together. I HIGHLY suggest USM to manufacture thicker cardboard sleeves and in GATEFOLD form to prevent warping. It is very risky to store 2 LP in 1 pocket sleeve. I hope they will do so in their future releases. I'm sure a slight price increase will be worth better record sleeves.

I highly encourage ZenMarket to relay my review to USM Japan.
Bewertung
5 out of 5
Sendungsverfolgung
NameDanie*** Datum18.10.2021 LandUSA FeedbackI ordered an item for a friend this time as a present and had it directly sent again. Since Amazon.co.jp doesn't show all items available for some reason (even when some are shown as not being deliverable to my location, yet some do not appear at all on the overview but are said to exist when looking at the details), I decided to test putting in the item link into the Zenmarket search and it indeed showed a new item from another seller which was not available for display to international buyers. Not even as undeliverable.

It did make quite the difference because it was an older anime figure I've been searching for and the seller sold it new for 6000¥ plus shipping whereas other sellers sold it used for 6800¥ plus shipping. Another new one just had a ridiculous price.

I think it's obvious which choice a buyer would rather pick so I had Zenmarket purchase the new figure. About three days later, the figure arrived at their warehouse. To be absolutely sure about the condition of the figure, since new doesn't necessarily have to mean a lot going by some sellers' standards, I requested some photos being taken of the figure from certain angles. Because it is usually limited to 3 photos, I was pleasantly surprised to be sent 1 more photo of a side angle so I could see nearly all sides of the box clearly.

The quality of the photos was very good and more than sufficient to determine the item's condition. It was new as described and even better than expected. Even new figures fresh from the factory can have some small dents or creases on the box, but this one was absolutely perfect.

I then prepared the parcel to be sent to my friend in the US. I chose surface at first but then changed it to EMS after I got the quote due to the price not being that much higher. They are conveniently also showing the other shipping options with their prices after the first quote and it's free to change the method.

After paying, the figure arrived roughly a week later at my friend's home. Shipping was fast, as expected of express delivery, and the packaging was safe and handled with respect to the item's nature as a collector's item that should be treated with care. I personally believe that a reinforced box really isn't necessary for anything that's not super fragile since their shipping is already very secure. They are considering which items are being sent when packaging them.

Overall, it was a very pleasant experience again. I know Zenmarket is a bit slower in comparison to some other proxies with their checking and buying process, but I personally think they take care to order the right things and help you out if something isn't working out with a pre-order for example. I ever had them cancel anything for example without them first trying to make it possible for me to get my pre-order in the end.
Bewertung
5 out of 5
Sendungsverfolgung
NameAbdul*** Datum18.10.2021 LandMalaysia Feedbacksafely arrived Bewertung
5 out of 5
Sendungsverfolgung
NameGiuse*** Datum18.10.2021 LandItalien FeedbackPerfetto!! Bewertung
5 out of 5
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NameJacob*** Datum18.10.2021 LandKanada FeedbackEverything was delivered and packaged accordingly in a very timely fashion. Bewertung
5 out of 5
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NameJ. Ya*** Datum18.10.2021 LandUSA FeedbackI rated 2 stars because shipping cost is not known at the time when the item is purchased unlike services like eBay. Shipping cost is very expensive for international shipping so some estimated cost should be displaying when the item is being purchased. Bewertung
2 out of 5
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NameJeff *** Datum17.10.2021 LandMalaysia FeedbackThe packaging is moderate only, not really good. However zen market process is really taking too long time. Is abit waste of time for each process it needs 1 or 2 days.

Example packing 2 days, shipping 2 days, collecting parcel 2 days,
Bewertung
3 out of 5
Sendungsverfolgung
NameJeff *** Datum17.10.2021 LandMalaysia FeedbackThe packaging is moderate only, not really good. However zen market process is really taking too long time. Is abit waste of time for each process it needs 1 or 2 days.

Example packing 2 days, shipping 2 days, collecting parcel 2 days,
Bewertung
3 out of 5
Sendungsverfolgung
NameN Datum17.10.2021 LandUSA FeedbackGreat packaging, Thank you! Bewertung
5 out of 5
Sendungsverfolgung
NameReubi*** Datum17.10.2021 LandUSA FeedbackPackaging was ok but the box was way larger then it needed to be Bewertung
2 out of 5
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NameDanie*** Datum17.10.2021 LandUSA Feedbackgreat packaging, didn't take long. Bewertung
5 out of 5
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NameMoham*** Datum17.10.2021 LandMalediven FeedbackHave received my first package today. Fast Shipping, great service by zenmarket team, Highly appreciated Bewertung
5 out of 5
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NameCinzi*** Datum17.10.2021 LandItalien Feedbackok Bewertung
5 out of 5
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NameE Datum16.10.2021 LandUSA FeedbackArrived in perfect shape. Thank you! Bewertung
5 out of 5
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NameEmil *** Datum16.10.2021 LandGroßbritannien Feedbackcd received - thank you Bewertung
5 out of 5
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NameMuham*** Datum16.10.2021 LandMalaysia FeedbackSafe reach it final destination thank you zen market Bewertung
5 out of 5
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NameT Datum16.10.2021 LandGroßbritannien FeedbackItems arrived well packaged. Bewertung
5 out of 5
Sendungsverfolgung