| Tên |
Ngày |
Quốc gia |
Phản hồi |
Đánh giá |
Theo dõi |
| TênLaura*** |
Ngày25/07/2020 |
Quốc giaMexico |
Phản hồiExcellent packing, delivery service and response time. Definitively I am going to continuing using your services. |
Đánh giá
5 out of 5
|
Theo dõiHiện thị trang |
| TênBrank*** |
Ngày25/07/2020 |
Quốc giaCroatia |
Phản hồiExcellent, |
Đánh giá
5 out of 5
|
Theo dõi |
| TênMónic*** |
Ngày24/07/2020 |
Quốc giaBồ Đào Nha |
Phản hồiReceived! Thanks |
Đánh giá
5 out of 5
|
Theo dõiHiện thị trang |
| TênMónic*** |
Ngày24/07/2020 |
Quốc giaBồ Đào Nha |
Phản hồiThank you! |
Đánh giá
5 out of 5
|
Theo dõiHiện thị trang |
| TênMei |
Ngày24/07/2020 |
Quốc giaMalaysia |
Phản hồiThis was my second time using ZM after a very smooth and quick first-time experience, and I was initially shocked by this second experience.
I needed my item for at the end of July, which was why I purchased it more than a month beforehand. However, the packaging process took about 18 days and it was only packaged and ready to ship after I sent in a couple of complaints. Well, at least they do act on customers' complaints/feedback. Despite the hiccups, I am happy to report that my item has arrived safely and in one piece (it's a ceramic ware) and more importantly, in time for its intended use. So all is forgiven and I will certainly use ZM for future purchases again. |
Đánh giá
4 out of 5
|
Theo dõi |
| TênTheCr*** |
Ngày24/07/2020 |
Quốc giaĐức |
Phản hồiIt took a bit longer with the current situation, but in the end everything arrived safely, so I'm very happy with the service. Have already ordered again~ |
Đánh giá
5 out of 5
|
Theo dõi |
| TênDR |
Ngày24/07/2020 |
Quốc giaPhilippines |
Phản hồiThings I like about ZenMarket:
1, The ¥300 commission fee per store is pretty good.
2, No hidden charges that pile up, unlike with some proxies.
3, They weigh your items to the gram: they don't round up and make your shipping costs higher. You know exactly how much your item weighs. (Remember the packaging adds to the weight though! I don't want my doujins to get bent in the box, so I'm glad for the extra packing.)
4, Their site will automatically translate item information for you once you copy/paste the links into the order box. Very helpful if, like me, you can't read.
5, Honestly I really like their website's UI. Their site has never glitched for me and I like that we can see the weight of the items + how long they'd been in the warehouse all in one clean row. If only they're a bit more snappy with their recordkeeping!
6, This is a small thing, but my usual proxies don't do this: they send you a pdf of the dispatch note once they pack your items ready for shipping. Just in case you want to see that dispatch note before your pakige gets sent out.
But if
1, You want an item that you know would get sold out within minutes of it dropping
2, You have a mix of pre-order and on-hand items with different shipping dates
3, You're the type of person who keeps adding items to your cart because it's 'a shame to pay for shipping for 2 items'
I'd say go somewhere else. There's a lot happening in this company: they have subscription box types of deals, they have quizzes with prices, they do all sorts of promotions. Which is good for business and membership perks are never bad, but I'm a simple ota with simple ota needs. I just want my items to get bought and shipped at a reasonable time. Idk, there's just too many goods and services I feel y'all might be spreading yourselves too thin.
One of my items got cancelled because the payment didn't get through in time, and I wouldn't have known until I asked for updates. They did refund everything after telling me what happened, but I waited 2 weeks for nothing! :'D
I didn't Hate my experience with ZenMarket. In fact, I tried to curb my naturally impatient nature because I know--especially because of the pandemic and the lockdowns--things are pretty chaotic right now. People are staying at home and buying things online instead of going outside, so they're probably dealing with a Lot of orders. Things are probably going to calm down once they hit their groove again.
Until then, I think I'll wait before coming back o7 |
Đánh giá
3 out of 5
|
Theo dõi |
| TênFerna*** |
Ngày24/07/2020 |
Quốc giaCanada |
Phản hồiFeel bad that I couldn't give a Zero stars for your extra poor service |
Đánh giá
1 out of 5
|
Theo dõi |
| TênFerna*** |
Ngày24/07/2020 |
Quốc giaCanada |
Phản hồiFeel bad that I couldn't give a Zero stars for your extra poor service |
Đánh giá
1 out of 5
|
Theo dõiHiện thị trang |
| TênFerna*** |
Ngày24/07/2020 |
Quốc giaCanada |
Phản hồiFeel bad that I couldn't give a Zero stars for your extra poor service |
Đánh giá
1 out of 5
|
Theo dõi |
| TênMelis*** |
Ngày24/07/2020 |
Quốc giaĐức |
Phản hồiDie zenpop Boxen sind einfach klasse und enthalten eine bunte Mischung an allem was das paper lover und stationary lover Herz begehrt. Sicher verpackt kam das paket schon nach knapp einer Woche bei mir in Deutschland an. War immer auf dem neusten Stand bezüglich meiner Bestellung und wurde über jeden Schritt informiert. Nur zu empfehlen! |
Đánh giá
5 out of 5
|
Theo dõi |
| TênJovan*** |
Ngày24/07/2020 |
Quốc giaHoa Kỳ |
Phản hồiEverything came in perfect condition, thank you very much! |
Đánh giá
5 out of 5
|
Theo dõi |
| TênNatas*** |
Ngày24/07/2020 |
Quốc giaHoa Kỳ |
Phản hồiArrived in perfect condition and in a timely manner! |
Đánh giá
5 out of 5
|
Theo dõi |
| TênDerri*** |
Ngày24/07/2020 |
Quốc giaSingapore |
Phản hồiOverall is a good experience but wait too long for them to check in my parcel into their warehouse. Considered as acceptable during this critical period. |
Đánh giá
2 out of 5
|
Theo dõi |
| TênChris |
Ngày24/07/2020 |
Quốc giaHoa Kỳ |
Phản hồiArrived on time! Packed well! Only bad thing I noticed was the controller stick piece was broken. |
Đánh giá
4 out of 5
|
Theo dõi |
| TênDanie*** |
Ngày24/07/2020 |
Quốc giaHoa Kỳ |
Phản hồiArrived speedily after shipping and was very well packaged. Overall process was relatively smooth. |
Đánh giá
5 out of 5
|
Theo dõi |
| TênFRANC*** |
Ngày23/07/2020 |
Quốc giaItaly |
Phản hồiall perfect! |
Đánh giá
5 out of 5
|
Theo dõi |
| TênDamon*** |
Ngày23/07/2020 |
Quốc giaVương Quốc Anh |
Phản hồiThe package just arrived and it's brilliant, the book has some lovely photographs in it, the towel a little small but the photograph on it is of a beautiful lady for sure very happy with the sale thank you |
Đánh giá
5 out of 5
|
Theo dõiHiện thị trang |
| TênRifa *** |
Ngày23/07/2020 |
Quốc giaIndonesia |
Phản hồiThe package is safely arrived at my place |
Đánh giá
5 out of 5
|
Theo dõiHiện thị trang |
| TênRifa *** |
Ngày23/07/2020 |
Quốc giaIndonesia |
Phản hồiThe package is safely arrived at my place |
Đánh giá
5 out of 5
|
Theo dõiHiện thị trang |